Cisco CloudCenter: Get the Hybrid IT Advantage

Self-Serve Access Portal

Definition - What does Self-Serve Access Portal mean?

A self-serve access portal gives end users access to a particular system, along with other features and services as a part of a digital login and authentication process. These types of systems are popular in many enterprise IT architectures, including human resources systems.

A self-serve access portal is also known as a self-service access portal or simply a self-service portal. It is often specifically called a self-service access portal when it is the primary means of accessing a system.

Techopedia explains Self-Serve Access Portal

The idea behind a self-service portal is that the end user does all of the work without having to collaborate with a network insider or a team member associated with maintenance and support for the system. Self-service designs can often help with productivity, and also with user satisfaction, because end users do not have to ask for help every time they want to change something or get access to information.

Some types of self-service portals are geared toward payroll and financial resources for employees. These might have contact information, along with data about retirement benefits, payroll data or other continuously updated financial data that is useful to the end user.

Another excellent example of self-service access portal features is the automation of password resets. In many older traditional systems, users had to go to an administrator to ask for a password reset. By contrast, with today's automated technologies, some password resets can be offered right through the self-serve access portal, again, empowering end users and saving them time and effort.

Share this:

Connect with us

Email Newsletter

Join thousands of others with our weekly newsletter

The 4th Era of IT Infrastructure: Superconverged Systems
The 4th Era of IT Infrastructure: Superconverged Systems:
Learn the benefits and limitations of the 3 generations of IT infrastructure – siloed, converged and hyperconverged – and discover how the 4th...
Approaches and Benefits of Network Virtualization
Approaches and Benefits of Network Virtualization:
Businesses today aspire to achieve a software-defined datacenter (SDDC) to enhance business agility and reduce operational complexity. However, the...
Free E-Book: Public Cloud Guide
Free E-Book: Public Cloud Guide:
This white paper is for leaders of Operations, Engineering, or Infrastructure teams who are creating or executing an IT roadmap.
Free Tool: Virtual Health Monitor
Free Tool: Virtual Health Monitor:
Virtual Health Monitor is a free virtualization monitoring and reporting tool for VMware, Hyper-V, RHEV, and XenServer environments.
Free 30 Day Trial – Turbonomic
Free 30 Day Trial – Turbonomic:
Turbonomic delivers an autonomic platform where virtual and cloud environments self-manage in real-time to assure application performance.