Expert Automation and Augmentation Software (EAAS)

Definition - What does Expert Automation and Augmentation Software (EAAS) mean?

Expert Automation and Augmentation Software (EAAS) is a type of software resource that works on the process of automating highly cognitive behaviors or tasks. These types of software programs and systems are said to be taking over the work of semi-skilled white-collar workers in the knowledge economy.

Techopedia explains Expert Automation and Augmentation Software (EAAS)

Expert Automation and Augmentation Software might sound like a prosaic flavor of software in the general alphabet soup of enterprise IT, but it is anything but common. In building on the unprecedented success of machine learning and artificial intelligence technologies, EAAS is something that some industry insiders expect to challenge a vast variety of professional job roles in the near future. Expert Automation and Augmentation Software tools could automate processes like legal writing, hiring processes, or news writing. Various types of accounting and information processing are also under the microscope.

The evolution of Expert Automation and Augmentation Software also adds fuel to the fire when talking about job automation in general. The first wave of automation targets less skilled forms of labor where kiosks can help with basic financial transactions or run self-driving vehicles. Now, the threat of automation is reaching another class of workers – those who previously assumed their jobs were safe because of the cognitive work involved. Expert Automation and Augmentation Software is receiving a lot of attention as the "singularity" and other important artificial intelligence benchmarks are getting closer.

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