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Order Management System (OMS)

What does Order Management System (OMS) mean?

An order management system (OMS) is a comprehensive business tool that is used to track orders, inventory and sales. An order management system helps to accomplish order fulfillment transparently, and ideally, provides multichannel support.

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Techopedia explains Order Management System (OMS)

When experts talk about why businesses need an order management system, channel proliferation is one major aspect. Businesses want to have a central portal that can accept orders and payments across all channels, while also handling inventory and order tracking. The order management system needs to work well with a back end for accounts payable and accounts receivable. Order management systems are very much in play in today’s businesses as companies modernize IT operations in a way that is scalable and supports multiple channels in a complex consumer market.

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