Order Management System

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What Does Order Management System Mean?

An order management system (OMS) is a comprehensive business tool that is used to track orders, inventory and sales. An order management system helps to accomplish order fulfillment transparently, and ideally, provides multichannel support.

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Techopedia Explains Order Management System

When experts talk about why businesses need an order management system, channel proliferation is one major aspect. Businesses want to have a central portal that can accept orders and payments across all channels, while also handling inventory and order tracking. The order management system needs to work well with a back end for accounts payable and accounts receivable. Order management systems are very much in play in today’s businesses as companies modernize IT operations in a way that is scalable and supports multiple channels in a complex consumer market.

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Margaret Rouse
Technology Expert
Margaret Rouse
Technology Expert

Margaret is an award-winning technical writer and teacher known for her ability to explain complex technical subjects to a non-technical business audience. Over the past twenty years, her IT definitions have been published by Que in an encyclopedia of technology terms and cited in articles by the New York Times, Time Magazine, USA Today, ZDNet, PC Magazine, and Discovery Magazine. She joined Techopedia in 2011. Margaret's idea of a fun day is helping IT and business professionals learn to speak each other’s highly specialized languages.