Computer-Mediated Communication (CMC)

Computer mediated communication is divided into synchronous and asynchronous modes. In synchronous communication, all participants are online simultaneously. In asynchronous communication there are time constraints on communication messages and responses, as with emails.

Key CMC features include conversation recordability, formal communication, and user identity anonymity, depending on software type - such as IM. However, CMC user statement interpretation may be difficult due to the absence of verbal communication.