Computer-Mediated Communication

What Does Computer-Mediated Communication Mean?

Computer-mediated communication (CMC) is a process in which human data interaction occurs through one or more networked telecommunication systems. A CMC interaction occurs through various types of networking technology and software, including email, Internet Relay Chat (IRC), instant messaging (IM), Usenet and mailing list servers.

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CMC technology saves time and money in IT organizations by facilitating the use of all communication formats.

Techopedia Explains Computer-Mediated Communication

Computer mediated communication is divided into synchronous and asynchronous modes. In synchronous communication, all participants are online simultaneously. In asynchronous communication there are time constraints on communication messages and responses, as with emails.

Key CMC features include conversation recordability, formal communication, and user identity anonymity, depending on software type – such as IM. However, CMC user statement interpretation may be difficult due to the absence of verbal communication.

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Margaret Rouse
Technology Expert

Margaret is an award-winning technical writer and teacher known for her ability to explain complex technical subjects to a non-technical business audience. Over the past twenty years, her IT definitions have been published by Que in an encyclopedia of technology terms and cited in articles by the New York Times, Time Magazine, USA Today, ZDNet, PC Magazine, and Discovery Magazine. She joined Techopedia in 2011. Margaret's idea of a fun day is helping IT and business professionals learn to speak each other’s highly specialized languages.