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Social software is a category of software systems that primarily functions to allow user collaboration and communication. Examples of social software include:
Social software is often defined as bottom-up social development. Usually, participants are classless and voluntary and have earned reputations and trust among themselves. Frequently, persistent and lasting relationships are created by members with common interests, goals, mindsets, tendencies, factions or associations.
Other less common social software categories include the following:
But there are also social software critics, especially in the business environment, where employees may consume significant time using social software. Perceived social obligations through multiple communications can create distractions from daily work and responsibilities - affecting dozens and sometimes thousands of employees. While each communication may be very brief, the cumulative affect on an enterprise may be significant enough to affect productivity.