Office Automation

What Does Office Automation Mean?

Office automation (OA) refers to the collective hardware, software and processes that enable automation of the information processing and communication tasks in an organization. It involves using computers and software to digitize, store, process and communicate most routine tasks and processes in a standard office.


Techopedia Explains Office Automation

Typically, office automation calls for having all hardware, software and network resources to automate basic to advanced-level tasks in an office environment. A comprehensive office automation solution typically includes:

  • Computers for all employees and/or data processing personnel
  • Software that enables word processing, creating spreadsheets, managing accounts and more
  • Internet connectivity and email programs to send and receive email messages
  • Fax and printing services
  • Instant communication such as VoIP and more

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Margaret Rouse

Margaret Rouse is an award-winning technical writer and teacher known for her ability to explain complex technical subjects to a non-technical, business audience. Over the past twenty years her explanations have appeared on TechTarget websites and she's been cited as an authority in articles by the New York Times, Time Magazine, USA Today, ZDNet, PC Magazine and Discovery Magazine.Margaret's idea of a fun day is helping IT and business professionals learn to speak each other’s highly specialized languages. If you have a suggestion for a new definition or how to improve a technical explanation, please email Margaret or contact her…