Process Owner

What Does Process Owner Mean?

A process owner is responsible for managing and overseeing the objectives and performance of a process through Key Performance Indicators (KPI). A process owner has the authority to make required changes related to achieving process objectives.

Techopedia Explains Process Owner

Process owner responsibilities include:

Explaining the purpose of a process
Ensuring process objectives
Determining and implementing KPIs
Ensuring quality reporting
Negotiating other process conflicts with respective process owners
Requesting required IT employee training
Reviewing, approving and communicating process changes and/or improvements and researching process retooling
Advising management of process breaches or interruptions

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Margaret Rouse

Technology Specialist

Margaret is an award-winning writer and educator known for her ability to explain complex technical topics to a non-technical business audience. Over the past twenty years, her IT definitions have been published by Que in an encyclopedia of technology terms and cited in articles in the New York Times, Time Magazine, USA Today, ZDNet, PC Magazine, and Discovery Magazine. She joined Techopedia in 2011. Margaret’s idea of a fun day is to help IT and business professionals to learn to speak each other’s highly specialized languages.

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