Process Owner

What Does Process Owner Mean?

A process owner is responsible for managing and overseeing the objectives and performance of a process through Key Performance Indicators (KPI). A process owner has the authority to make required changes related to achieving process objectives.

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Techopedia Explains Process Owner

Process owner responsibilities include:

  • Explaining the purpose of a process
  • Ensuring process objectives
  • Determining and implementing KPIs
  • Ensuring quality reporting
  • Negotiating other process conflicts with respective process owners
  • Requesting required IT employee training
  • Reviewing, approving and communicating process changes and/or improvements and researching process retooling
  • Advising management of process breaches or interruptions
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Margaret Rouse

Margaret Rouse is an award-winning technical writer and teacher known for her ability to explain complex technical subjects to a non-technical, business audience. Over the past twenty years her explanations have appeared on TechTarget websites and she's been cited as an authority in articles by the New York Times, Time Magazine, USA Today, ZDNet, PC Magazine and Discovery Magazine.Margaret's idea of a fun day is helping IT and business professionals learn to speak each other’s highly specialized languages. If you have a suggestion for a new definition or how to improve a technical explanation, please email Margaret or contact her…