Process Owner

What Does Process Owner Mean?

A process owner is responsible for managing and overseeing the objectives and performance of a process through Key Performance Indicators (KPI). A process owner has the authority to make required changes related to achieving process objectives.

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Techopedia Explains Process Owner

Process owner responsibilities include:

  • Explaining the purpose of a process
  • Ensuring process objectives
  • Determining and implementing KPIs
  • Ensuring quality reporting
  • Negotiating other process conflicts with respective process owners
  • Requesting required IT employee training
  • Reviewing, approving and communicating process changes and/or improvements and researching process retooling
  • Advising management of process breaches or interruptions
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Margaret Rouse
Technology Expert

Margaret is an award-winning technical writer and teacher known for her ability to explain complex technical subjects to a non-technical business audience. Over the past twenty years, her IT definitions have been published by Que in an encyclopedia of technology terms and cited in articles by the New York Times, Time Magazine, USA Today, ZDNet, PC Magazine, and Discovery Magazine. She joined Techopedia in 2011. Margaret's idea of a fun day is helping IT and business professionals learn to speak each other’s highly specialized languages.