Web Collaboration

What Does Web Collaboration Mean?

Web collaboration refers to Web, social and software tools used to facilitate website customer communication for increased sales and satisfaction on the Internet in real time.

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Web collaboration techniques include phone/text chat and remote multiuser conferences/seminars via intranet or phone systems. Web collaboration also facilitates employee communication and interaction within an organization.

Techopedia Explains Web Collaboration

Web collaboration is a component of unified communications, which facilitate organizational teamwork and workflow. If unified communications is not well developed within an organization, Web collaboration implementation is challenging for management and personnel.

Managers should ensure that employees understand new technologies. For example, Web collaboration software packages include tools for monitoring and evaluating attendee activities during Web training sessions.

Many software manufacturers and vendors provide Web collaboration tools. Examples include Jive Software, AtTask and Maymoon.

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Margaret Rouse
Technology Expert

Margaret is an award-winning technical writer and teacher known for her ability to explain complex technical subjects to a non-technical business audience. Over the past twenty years, her IT definitions have been published by Que in an encyclopedia of technology terms and cited in articles by the New York Times, Time Magazine, USA Today, ZDNet, PC Magazine, and Discovery Magazine. She joined Techopedia in 2011. Margaret's idea of a fun day is helping IT and business professionals learn to speak each other’s highly specialized languages.