Troubleshooting

What Does Troubleshooting Mean?

Troubleshooting is the process of identifying, planning and resolving a problem, error or fault within a software or computer system. It enables the repair and restoration of a computer or software when it becomes faulty, unresponsive or acts in an abnormal way.

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Techopedia Explains Troubleshooting

Troubleshooting is primarily done to keep a system or software in desired condition, specifically when it encounters or exhibits a problem. It is a systematic approach done within one or more phases depending on the complexity of a problem. Typically, the first step involves identifying what the problem is followed by coming up with a solution to counteract the problem and then implementing that solution. However, there can be more than one reason for the problem, which will require a more complex solution. An individual troubleshooting such a problem might test for different solutions to eliminate the problem or fault.

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Margaret Rouse

Margaret Rouse is an award-winning technical writer and teacher known for her ability to explain complex technical subjects to a non-technical, business audience. Over the past twenty years her explanations have appeared on TechTarget websites and she's been cited as an authority in articles by the New York Times, Time Magazine, USA Today, ZDNet, PC Magazine and Discovery Magazine.Margaret's idea of a fun day is helping IT and business professionals learn to speak each other’s highly specialized languages. If you have a suggestion for a new definition or how to improve a technical explanation, please email Margaret or contact her…