Interoperability

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What Is Interoperability?

Interoperability is the ability of two or more systems, components, or services to exchange data and use it without significant modifications. Although efforts to ensure interoperability often focus on information technology (IT), human factors such as communication, collaboration, and a shared understanding of vocabulary are equally important for success.

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 What is Interoperability? Definition, Benefits & Challenges

Key Takeaways

  • Interoperability allows two or more entities to communicate and exchange data seamlessly.
  • Interoperability is important because our world is becoming increasingly interconnected and reliant on data-driven decisions.
  • Interoperability frameworks and standards ensure different entities can exchange data and use it effectively.
  • Common obstacles to interoperability include incompatible (or non-existent) standards, privacy and security concerns, and fear of losing a competitive edge.
  • Artificial intelligence (AI) can potentially remove many of the obstacles to interoperability.

The Importance of Interoperability in the Enterprise

In the enterprise, interoperability is important because it directly impacts an organization’s ability to tear down data silos and meet the needs of diverse stakeholders. For example, if a cloud HR system cannot exchange employee data seamlessly with the organization’s payroll system, employees and contractors may experience delays or errors in payments because their data will need to be re-entered manually. The organization itself may even face compliance issues due to inaccurate or incomplete records.

It should be noted that when disparate systems communicate with each other, there’s always a risk of malware spreading from one to another. Antivirus software can help mitigate some of the risks associated with interoperability in the enterprise, especially when combined with other security measures.

How Interoperability Works

Interoperability works by enabling different systems, devices, or applications to communicate and share data seamlessly.

This can be achieved through:

Types of Interoperability

Interoperability Types

Different types of interoperability can be characterized by what they prioritize:

Technical interoperability
Prioritizes the physical and logical connections between hardware, software, communication protocols, and information and communication technology (ICT) systems.
Semantic interoperability
Prioritizes a shared understanding of vocabulary to ensure that exchanged data is understood consistently by all parties.
Organizational interoperability
Prioritizes the alignment of workflows and processes within an organization to facilitate collaboration.
Syntactic interoperability
Prioritizes the use of standardized data formats and structures to ensure IT systems can parse and understand exchanged data.

Interoperability Use Cases

Interoperability can be challenging when there is a lack of standardization. Here are some use cases where better interoperability can improve operations and ultimately lead to more efficient and effective outcomes:

Interoperability Examples

There are stories in the news almost every day about the challenges of interoperability in various industries.

Here are some notable real-life examples that appeared in recent news stories:

Interoperability Frameworks

Interoperability frameworks provide guidelines, standards, and protocols to help organizations exchange data and use it meaningfully. Successful framework development needs to strike a delicate balance between standardization and flexibility.

Popular Interoperability Frameworks:

European Interoperability Framework (EIF)
Provides guidelines for digital public services in the European Union.
Open Systems Interconnection (OSI) model
A conceptual framework for interoperable network communication.
Schools Interoperability Framework (SIF)
This will potentially facilitate data exchanges between different educational systems.
Standards and Interoperability (S&I) Framework
Supports the transparent exchange of health information.
Trusted Exchange Framework and the Common Agreement
A U.S. framework for health information exchange.
The African Union Interoperability Framework for Digital ID
Standardizes interoperability for digital IDs at the continental level.
California Data Exchange Framework (DxF)
Establishes guidelines for the secure, legal exchange of health and social services information.

4 Levels of Interoperability

The European Interoperability Framework (EIF)

In 2004, the European Union (EU) published the European Interoperability Framework. The framework, which is considered to be a living document, provides guidelines for ensuring digital public services are interoperable across different EU countries.

  1. Technical interoperability

    Addresses the technical aspects of interoperability, including data privacy and data security.
  2. Semantic interoperability

    Seeks to ensure organizations can exchange data and understand its meaning in the same way.
  3. Organizational interoperability

    Focuses on information sharing between different organizations.
  4. Legal interoperability

    Addresses issues like data protection laws, electronic signatures, and cross-border authentication.

Interoperability and AI

Artificial intelligence (AI) has the potential to make interoperability frameworks more adaptable than ever before.

By analyzing log files and data flows, AI-driven models can proactively identify potential compatibility and interoperability issues before they become a problem. The predictive modeling that machine learning (ML) models can provide has the potential to help organizations address problems earlier and improve IT operations management.

Natural language processing (NLP) techniques can also enhance interoperability by standardizing the terminology used across different systems and departments. For example, NLP can analyze unstructured text from different sources to identify key concepts and terms and use this information to create a common vocabulary across systems. NLP can also translate data between different formats to help systems exchange information seamlessly.

At the same time, AI solutions can help enforce data governance policies to ensure that sensitive information is shared legally. For example, AI algorithms can analyze large volumes of data to identify personally identifiable information (PII) or protected health information and help ensure that sensitive data is handled appropriately when shared between systems.

Interoperability Pros and Cons

Arguably, the advantages of interoperability can far outweigh the challenges, but it requires stakeholders to prioritize collaboration and standardization:

Pros
  • Enables seamless data exchange
  • Facilitates communication and collaboration between organizations and teams
  • Potentially allows new technologies to be integrated with legacy system
  • Encourages data-driven decision-making
Cons
  • May require significant upfront investment in technology, infrastructure, and training
  • May increase cyberthreats risks without proper data security and data privacy measures
  • Companies may fear that sharing data will reduce their competitive edge
  • Interoperable systems can increase response times
  • Internal politics and “turf guarding” can hinder organizational interoperability efforts

The Bottom Line

While the definition of interoperability may seem straightforward, its practical implementation can be complex, involving various standards, protocols, and governance mechanisms. To be effective, interoperability initiatives require careful planning, technical expertise, and collaboration among different stakeholders.

FAQs

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Margaret Rouse
Technology Expert
Margaret Rouse
Technology Expert

Margaret is an award-winning technical writer and teacher known for her ability to explain complex technical subjects to a non-technical business audience. Over the past twenty years, her IT definitions have been published by Que in an encyclopedia of technology terms and cited in articles by the New York Times, Time Magazine, USA Today, ZDNet, PC Magazine, and Discovery Magazine. She joined Techopedia in 2011. Margaret's idea of a fun day is helping IT and business professionals learn to speak each other’s highly specialized languages.