What Is Interoperability?
Interoperability is the ability of two or more systems, components, or services to exchange data and use it without significant modifications. Although efforts to ensure interoperability often focus on information technology (IT), human factors such as communication, collaboration, and a shared understanding of vocabulary are equally important for success.
Key Takeaways
- Interoperability allows two or more entities to communicate and exchange data seamlessly.
- Interoperability is important because our world is becoming increasingly interconnected and reliant on data-driven decisions.
- Interoperability frameworks and standards ensure different entities can exchange data and use it effectively.
- Common obstacles to interoperability include incompatible (or non-existent) standards, privacy and security concerns, and fear of losing a competitive edge.
- Artificial intelligence (AI) can potentially remove many of the obstacles to interoperability.
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The Importance of Interoperability in the Enterprise
In the enterprise, interoperability is important because it directly impacts an organization’s ability to tear down data silos and meet the needs of diverse stakeholders. For example, if a cloud HR system cannot exchange employee data seamlessly with the organization’s payroll system, employees and contractors may experience delays or errors in payments because their data will need to be re-entered manually. The organization itself may even face compliance issues due to inaccurate or incomplete records.
It should be noted that when disparate systems communicate with each other, there’s always a risk of malware spreading from one to another. Antivirus software can help mitigate some of the risks associated with interoperability in the enterprise, especially when combined with other security measures.
How Interoperability Works
Interoperability works by enabling different systems, devices, or applications to communicate and share data seamlessly.
This can be achieved through:
- Standardized protocols and file formats
- Application programming interfaces (APIs) and middleware
- Shared semantic understandings
- Open standards and interoperability frameworks
Types of Interoperability
Different types of interoperability can be characterized by what they prioritize:
Interoperability Use Cases
Interoperability can be challenging when there is a lack of standardization. Here are some use cases where better interoperability can improve operations and ultimately lead to more efficient and effective outcomes:
- Healthcare
- Smart homes
- Supply chain management (SCM)
- Finance
- Public Safety
- Education
- Transportation
- International trade
- Telecommunications
- Manufacturing
Interoperability Examples
There are stories in the news almost every day about the challenges of interoperability in various industries.
Here are some notable real-life examples that appeared in recent news stories:
- The Connectivity Standards Alliance (CSA) introduced Matter 1.4 in an effort to enhance interoperability across different smart home ecosystems.
- The European Union has taken steps to compel Apple to open its iPhone and iPad operating systems (OSs) to competing technologies under the Digital Markets Act (DMA). This move seeks to ensure interoperability with rival devices and software.
- The U.S. healthcare system continues to grapple with interoperability challenges, particularly concerning the exchange of electronic health records (EHRs). Concerns around data privacy and security are complicating efforts to mandate interoperability.
Interoperability Frameworks
Interoperability frameworks provide guidelines, standards, and protocols to help organizations exchange data and use it meaningfully. Successful framework development needs to strike a delicate balance between standardization and flexibility.
Popular Interoperability Frameworks:
4 Levels of Interoperability
In 2004, the European Union (EU) published the European Interoperability Framework. The framework, which is considered to be a living document, provides guidelines for ensuring digital public services are interoperable across different EU countries.
Technical interoperability
Addresses the technical aspects of interoperability, including data privacy and data security.Semantic interoperability
Seeks to ensure organizations can exchange data and understand its meaning in the same way.Organizational interoperability
Focuses on information sharing between different organizations.Legal interoperability
Addresses issues like data protection laws, electronic signatures, and cross-border authentication.
Interoperability and AI
Artificial intelligence (AI) has the potential to make interoperability frameworks more adaptable than ever before.
By analyzing log files and data flows, AI-driven models can proactively identify potential compatibility and interoperability issues before they become a problem. The predictive modeling that machine learning (ML) models can provide has the potential to help organizations address problems earlier and improve IT operations management.
Natural language processing (NLP) techniques can also enhance interoperability by standardizing the terminology used across different systems and departments. For example, NLP can analyze unstructured text from different sources to identify key concepts and terms and use this information to create a common vocabulary across systems. NLP can also translate data between different formats to help systems exchange information seamlessly.
At the same time, AI solutions can help enforce data governance policies to ensure that sensitive information is shared legally. For example, AI algorithms can analyze large volumes of data to identify personally identifiable information (PII) or protected health information and help ensure that sensitive data is handled appropriately when shared between systems.
Interoperability Pros and Cons
Arguably, the advantages of interoperability can far outweigh the challenges, but it requires stakeholders to prioritize collaboration and standardization:
- Enables seamless data exchange
- Facilitates communication and collaboration between organizations and teams
- Potentially allows new technologies to be integrated with legacy system
- Encourages data-driven decision-making
- May require significant upfront investment in technology, infrastructure, and training
- May increase cyberthreats risks without proper data security and data privacy measures
- Companies may fear that sharing data will reduce their competitive edge
- Interoperable systems can increase response times
- Internal politics and “turf guarding” can hinder organizational interoperability efforts
The Bottom Line
While the definition of interoperability may seem straightforward, its practical implementation can be complex, involving various standards, protocols, and governance mechanisms. To be effective, interoperability initiatives require careful planning, technical expertise, and collaboration among different stakeholders.
FAQs
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References
- What are open standards? (Opensource)
- CSA-IOT – Connectivity Standards Alliance (CSA-IOT)
- The Matter smart home standard gains support for more devices, including heat pumps and solar panels (The Verge)
- The Digital Markets Act: ensuring fair and open digital markets – European Commission (Commission Europa)
- European Union Moves to Compel Apple to Open up Operating System to Rival Tech (U.S. News)
- The European Interoperability Framework in detail (Interoperable Europe Portal)