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Microsoft Certified Desktop Support Technician (MCDST)

Definition - What does Microsoft Certified Desktop Support Technician (MCDST) mean?

Microsoft Certified Desktop Support Technician (MCDST) is an entry level certification sponsored and supervised by Microsoft. This certification indicates that a person is skillful and knowledgeable enough to perform basic troubleshooting and resolve support issues on a desktop environment running on the Microsoft Windows operating system. The certification offers authentication for a number of job posts such as help desk technician, customer support and technical support representatives and specialists.

Techopedia explains Microsoft Certified Desktop Support Technician (MCDST)

Clearing the Microsoft Certified Desktop Support Technician (MCDST) certification can help a technician get a head start in an IT career. A Microsoft Certified Desktop Support Technician is proficient at running, supporting and troubleshooting of various issues on a desktop environment running on the Windows operating system. A person planning to apply for this certification exam must have basic knowledge working a Microsoft Windows Operating system, general knowledge of Microsoft Office applications services and Microsoft Windows browsers and their plug-ins, including Internet Explorer and simple know-how of core operating system technologies including installation and configuration.

This certification largely specialized in Windows XP, and is now retired.

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