Tech moves fast! Stay ahead of the curve with Techopedia!
Join nearly 200,000 subscribers who receive actionable tech insights from Techopedia.
Unified Messaging (UM)
Definition - What does Unified Messaging (UM) mean?
Unified messaging is the process of combining different messaging and communication processes within a single interface or system. Although unified messaging incorporates text, audio and video communication, it is mainly associated with messaging and communication in non-real-time such as email, SMS and fax.
Unified messaging is also known as integrated messaging.
Techopedia explains Unified Messaging (UM)
Unified messaging is primarily a business solution designed to provide a single location for accessing all business communication processes and techniques. Unified messaging is generally delivered through a software-based solution that provides a single and unified interface to access all the integrated messaging mediums. The unified messaging interface can be accessed through a variety of platforms such as a computer, smartphone or tablet PC.
Although unified messaging incorporates text, audio and video communication, it is mainly associated with messaging and communication in non real-time such as e-mails, SMS and fax.
![[Free Research Report] Data Center & Infrastructure Report: Outlook for 2020](http://www.techopedia.com/images/uploads/w_serg08c8w.jpg?mode=fit&width=200&height=150)
![[Free Report] Tableau vs. QlikView vs. Power BI](http://www.techopedia.com/images/uploads/w_sele232c8w.jpg?mode=fit&width=200&height=150)
