Unified Messaging

What Does Unified Messaging Mean?

Unified messaging is the process of combining different messaging and communication processes within a single interface or system. Although unified messaging incorporates text, audio and video communication, it is mainly associated with messaging and communication in non-real-time such as email, SMS and fax.

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Unified messaging is also known as integrated messaging.

Techopedia Explains Unified Messaging

Unified messaging is primarily a business solution designed to provide a single location for accessing all business communication processes and techniques. Unified messaging is generally delivered through a software-based solution that provides a single and unified interface to access all the integrated messaging mediums. The unified messaging interface can be accessed through a variety of platforms such as a computer, smartphone or tablet PC.

Although unified messaging incorporates text, audio and video communication, it is mainly associated with messaging and communication in non real-time such as e-mails, SMS and fax.

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Margaret Rouse

Margaret Rouse is an award-winning technical writer and teacher known for her ability to explain complex technical subjects to a non-technical, business audience. Over the past twenty years her explanations have appeared on TechTarget websites and she's been cited as an authority in articles by the New York Times, Time Magazine, USA Today, ZDNet, PC Magazine and Discovery Magazine.Margaret's idea of a fun day is helping IT and business professionals learn to speak each other’s highly specialized languages. If you have a suggestion for a new definition or how to improve a technical explanation, please email Margaret or contact her…