Unified messaging is the process of combining different messaging and communication processes within a single interface or system. Although unified messaging incorporates text, audio and video communication, it is mainly associated with messaging and communication in non-real-time such as email, SMS and fax.
Unified messaging is also known as integrated messaging.
Unified messaging is primarily a business solution designed to provide a single location for accessing all business communication processes and techniques. Unified messaging is generally delivered through a software-based solution that provides a single and unified interface to access all the integrated messaging mediums. The unified messaging interface can be accessed through a variety of platforms such as a computer, smartphone or tablet PC.
Although unified messaging incorporates text, audio and video communication, it is mainly associated with messaging and communication in non real-time such as e-mails, SMS and fax.
Synonyms
Integrated Messaging
Share this Term
Tech moves fast! Stay ahead of the curve with Techopedia!
Join nearly 200,000 subscribers who receive actionable tech insights from Techopedia.
Latest Articles
By: Arthur Cole | Contributor
By: Arthur Cole | Contributor
By: Todd Wasserman | Contributor
By: Kishore Jethanandani | Contributor
