Sophie Ying is a product manager for iQueue for Operating Rooms at LeanTaaS. In her role, she has facilitated multiple customer implementations and has led the product improvement efforts on the Analyze module.Sophie has a background in data analytics and has worked with Fortune 500 companies to improve their operational performance using advanced analytics solutions. She holds a bachelor’s degree in Chemical Engineering from the University of California, Los Angeles and a master’s degree in Industrial Engineering and Operations Research from the University of California, Berkeley.
Dr. Daniel Dimov is an EU attorney-at-law specialized in the field of Internet law.Daniel is a fellow of the Internet Corporation for Assigned Names and Numbers (ICANN) as well as an arbiter with the Asian International Arbitration Centre.He worked as an expert for the EU Innovation and Networks Executive Agency (INEA) and did traineeships with the European Commission (Brussels), European Digital Rights (Brussels), and the Institute for EU and International law “T.M.C. Asser Institute” (The Hague).Daniel received a PhD in law from the Center for Law in the Information Society at Leiden University, the Netherlands. He has a Master's Degree in European law (The Netherlands), a Master's Degree in Law (Bulgaria), and a certificate in Public International Law from The Hague Academy of International law.Daniel has authored numerous publications in the field of Internet law.
John Graff, PMP, is Practice Director, Business Transformation at Sparkhound, and is an experienced program manager well versed in Project Lifecycle Change Management and Project Management Agile Scrum Methodology. He is a strong leader with outstanding communication and organizational skills, and excels in driving teams to successful solutions through his ability to innovate change with visionary thinking and strategic management. John holds a Bachelor of Science from Southeastern Louisiana University.