Liquid Web Review for 2024

Our Verdict

Liquid Web

If you want top-notch performance, customer support, security, and scalable plans, Liquid Web is an ideal choice.

Although Liquid Web’s plans have a higher price tag compared to most of its competitors, and there’s a slight learning curve, we’re confident you’ll hardly find a provider that outperforms it.

From its 99.999% uptime guarantee to the impressive hardware it offers with its managed hosting plans, Liquid Web is one of the most reliable web hosting services you can subscribe to this year.

Liquid Web lets you control your email accounts, websites, domains, security features, and files via cPanel, Plesk, and InterWorx, meaning it has something for beginners and tech-savvy users alike – and it comes with a 30-day money-back guarantee.

Pros

  • 99.999% uptime guarantee
  • Offers bare metal cloud hosting
  • Flexible VPS hosting plans
  • Exceptional customer support
  • Ideal for ecommerce websites

Cons

  • Lacks shared hosting plans
  • Steep learning curve
  • Relatively expensive

In this Liquid Web review, we’ll explore how the provider excels at delivering managed cloud hosting, VPS hosting, and dedicated hosting solutions for demanding applications and websites.

The provider primarily caters to medium-to-large businesses and performance users looking for service with reliable uptime and customer support. We’ll help you compare Liquid Web to the best website hosting services and determine whether it’s suitable for your needs.

Liquid Web Hosting Pricing & Plans

Although Liquid Web offers various hosting plans for advanced users seeking robust solutions for complex projects and high-traffic websites, its services aren’t the cheapest available. It prices its managed WordPress and WooCommerce hosting plans from $17.50/month.

Besides these, it offers cloud hosting, VPS hosting, enterprise hosting, dedicated server hosting, Magento hosting, and more. Liquid Web doesn’t offer shared hosting, so we’ll look into its managed WordPress plans, which are the most affordable subscriptions the provider offers.

Plans Price (lowest price) Number of websites Free Domain Free SSL Storage Bandwidth Free email accounts
WordPress Spark $17.50/mo for 12 months 1  ❌ 15GB 2TB Unlimited
VPS Essential $20/mo for 24 months Unlimited  ❌ 40GB SSD 10TB N/A
Cloud Metal $115/mo Unlimited  ❌ 2x 480 GB SSD 10TB N/A
Dedicated Server Hosting $199/mo Unlimited  ❌ 2x 480GB SSD 8TB N/A

Managed WordPress Plans – from $17.50/month with 12-month plan

Liquid Web’s WordPress Spark plan is the first of its eight tiers of managed WordPress hosting plans. It provides a focused hosting experience with 15GB of storage and 2TB of bandwidth, which is enough for a small-to-medium website.

Each of its managed WordPress hosting plans offers free SSL certificates and unlimited email accounts, enhancing your business communication and ensuring your platform is safe to use for visitors. You also get daily backups and free staging.

The cheapest plan lets you host one website, and all the managed WordPress plans come with two months free with the subscription.

Plans Price Number of websites Free Domain Free SSL Storage Bandwidth Free email accounts
WordPress Spark $17.50/mo for 12 months 1  ❌ 15GB 2TB Unlimited
WordPress Spark+ $35.83/mo for 12 months 3  ❌ 25GB 2.5TB Unlimited
WordPress Maker $72.50/mo for 12 months 5  ❌ 40GB 3TB Unlimited
WordPress Designer $100/mo for 12 months 10  ❌ 60GB 4TB Unlimited
WordPress Builder $136.67/mo for 12 months 25  ❌ 100GB 5TB Unlimited
WordPress Producer $273.33/mo for 12 months 50  ❌ 300GB 5TB Unlimited
WordPress Executive $501.67/mo for 12 months 100  ❌ 500GB 10TB Unlimited
WordPress Enterprise $912.50/mo for 12 months 250  ❌ 800GB 10TB Unlimited

What Hosting Types Does Liquid Web Offer?

Liquid Web Nexcess dashboard
Liquid Web Nexcess dashboard

Although Liquid Web doesn’t serve basic-level hosting with shared plans, it nevertheless caters to a diverse audience. In this section of our Liquid Web review, we’ll explain all the types of hosting Liquid Web offers and how you can use its plans.

Managed WordPress Hosting – from $17.50/month with 12-month plan

Liquid Web’s managed WordPress hosting plans are ideal for bloggers, small-to-medium businesses, and WordPress developers. With storage starting at 15GB and bandwidth at 2TB and going up to 800GB and 10TB, respectively, these plans offer scalability and flexibility.

Unlike unmanaged hosting, opting for these Liquid Web plans ensures the service will help you get started with WordPress and will regularly update it and monitor it for suspicious activity.

Managed VPS Hosting – from $20/month with 24-month plan

  • Essential – $20/month for two years
  • Advanced – $30/month for two years
  • Professional – $40/month for two years
  • Elite – $50/month for two years

Liquid Web is one of the best VPS hosting services and offers a robust and scalable selection of managed VPS hosting plans with free setup, Cloudflare Content Delivery Network (CDN), DDoS protection, built-in backups, and enhanced security.

These features make managed VPS hosting an excellent pick for e-stores and growing businesses.

Opting for its VPS Essential plan gets you access to 2 vCPUs, 2GB of RAM, 40GB of SSD storage, and 10TB of bandwidth – providing great performance at an affordable price. All the managed VPS hosting plans let you use cPanel, InterWorx, and Plesk control panels.

Storage options go up to 200GB with Elite, and memory scales to 12GB of RAM. This means you can rely on LiquidWeb for database or high-traffic website hosting. There are also memory-optimized and CPU-optimized plans, taking you up to 16GB of RAM and 16 vCPUs, respectively.

Cloud Hosting – from $115/month with monthly plan

CPU Cores Memory Storage Monthly Cost
E-2334 @ 3.4GHz 4 16GB 2x 480GB SSD (RAID-1) $115
E-2336 @ 2.9GHz 6 32GB 2x 480GB SSD (RAID-1) $140
6226R (Single) @ 2.9GHz 16 48GB 1.5TB SSD (RAID-10) $375
6226R (Dual) @ 2.9GHz 32 128GB 3TB SSD (RAID-10) $475

Liquid Web offers Cloud Metal plans as a go-to pick for users creating a self-managed hosting environment. It includes fast server provisioning for a quick setup, hassle-free server resizing, and a friendly API for custom integrations. This type of hosting is ideal for resellers and businesses with fluctuating needs.

These plans combine the advantages of cloud hosting, such as scalability and redundancy, with the benefits of bare metal hardware, so your server’s resources will always be available, and you won’t share resources with other users. In addition, it offers add-on services like cPanel licenses, cloud backups, and more.

Dedicated Server Hosting – starts at $199/month with monthly plan

  • Intel E-2356G – $199/month
  • Intel Xeon E-2334 – $174/month
  • Intel Xeon Gold 6226R – $299/month

Liquid Web’s Dedicated Server Hosting offers several advanced features large businesses need for high-traffic sites to ensure high performance and security. Key features include CloudFlare CDN, protection from DDoS attacks, a backup drive for data protection, root access, a dedicated IP address, and more.

In addition, you can pick between InterWorx, Plesk, or cPanel control panels. The starter plan offers 16GB of RAM, two 480GB SSD storage disks, a 2TB backup SSD disk, 8TB of bandwidth, and a 6-core, 3.2 GHz processor.

Opting for its more expensive plans can increase these specs to 64GB of RAM, two 960GB SSD storage disks, a 4TB SATA backup disk, 10TB of bandwidth, and a 16-core, 2.9 GHz processor.

Liquid Web Features

Liquid Web is one of the most feature-rich web hosting providers we’ve reviewed, which justifies its pricing. Its customer support teams set industry standards, it offers HIPAA compliance, and finding better high-performance hosting is nearly impossible.

High-Performance Hosting

Liquid Web High Performance Hosting
Liquid Web’s high-performance hosting setup

Besides its exceptional hosting solutions with industry-leading hardware specifications, Liquid Web lets you combine the power of multiple machines to help even the busiest websites handle high traffic volumes.

Having more than one server and a load balancer allows your traffic to be distributed across multiple machines, resulting in a smooth visitor experience with minimal latency and unbroken uptime. It’s also highly scalable, and you can continue adding servers as you need.

HIPAA Compliant Hosting

Liquid Web offers expertise in niche hosting needs by providing specialized hosting solutions, including HIPAA-compliant hosting, meeting the requirements of the Health Insurance Portability and Accountability Act (HIPAA).

This makes Liquid Web ideal for healthcare providers, insurers, and businesses handling personal health information (PHI).

Unlike providers like DreamHost, Liquid Web takes additional steps with its servers to protect clients from the risk of losing health information. That’s because Liquid Web ensures technical controls, backup management, and data encryption are in place. These plans have the following pricing:

  • Standalone HIPAA Server from $229/month
  • HIPAA Server & Firewall Package from $428/month
  • HIPAA Multi-Server Package from $657/month

Customer Support

In our testing methodology, we always contact the customer support of the service we’re testing, and Liquid Web’s responsiveness impressed us. Support is available 24/7/365 and ensures that clients have continuous access to professional assistance.

So, what is Liquid Web doing better than others? Liquid Web guarantees that one of its 250+ Red Hat Linux, Juniper, Cisco, and Microsoft-certified technicians will answer your tickets and work with you.

In addition, it has one of the fastest response times out of all the website hosting services for small businesses we’ve tested, without needing to bypass lengthy exchanges with chatbots.

In addition, Liquid Web offers fully managed hosting, meaning a team of experts will proactively monitor your servers, tune their performance, troubleshoot issues, and perform security updates. This is ideal for small-to-medium-sized businesses seeking web hosting that doesn’t require constant maintenance to function.

How to Set Up Liquid Web Hosting

While some of its plans are more complicated to use than others, getting started with Liquid Web is extremely easy. We’ll use its WordPress Spark plan to show you step-by-step how to install and use a CMS on Liquid Web.

  1. Create a Liquid Web Account

    You can create a Liquid Web account in a few minutes by clicking “Login” on the top right of your screen when you visit the Liquid Web homepage. Once there, click “Create Account,” fill out the fields with your information, and log in.
  2. Log in

    Once you log in, head to the “Manage My Account” section to add your preferred payment method to the account for the next step.
    <strong>Log in</strong>
  3. Choose a Hosting Type and Plan

    With your account and payment method ready, head to the Liquid Web hosting plans page and pick a plan that suits your needs and budget. In addition, you should register a domain name for your website. Once you select a plan, head to the checkout and follow the on-screen guide.
  4. Install Your CMS

    Finalizing your purchase will immediately bring you to your dashboard. In this case, that’s the WordPress portal. Liquid Web will automatically install your first WordPress website once ready, and all that’s left is to connect your domain name and SSL certificate. You can do that by following the on-screen instructions.
    <strong>Install Your CMS</strong>

Control Panel

Liquid Web cPanel
Liquid Web cPanel

Liquid Web lets you pick between three control panel types with most of its plans – a refreshing feature in the web hosting industry. These include cPanel, Plesk, and InterWorx.

Each of these three control panels has its strength, so we’ll provide a quick breakdown:

  • cPanel – This widely-used control panel is known for its user-friendly interface and is ideal for beginners. It provides intuitive ways to manage your files, email accounts, servers, and websites.
  • Plesk – Plesk is an ideal control panel for Windows Server hosting, as it’s easy to use and offers a Windows-friendly environment. It also supports Linux servers, though, so it’s a versatile solution. It offers similar capabilities to cPanel, such as one-click installations, website management, and security features.
  • InterWorx – Although it doesn’t enjoy as much popularity as cPanel, InterWorx is a scalable control panel known for its cluster management capabilities. This makes it suitable for high-traffic, large-scale websites and owners managing multiple servers.

Liquid Web Website Migration

If you’re a new Liquid Web customer looking to migrate to Liquid Web’s hosting, then you’re in luck. Liquid Web has a team of specialists to help you migrate your website, meaning there’s minimal work. In addition, most migrations are entirely free of charge.

The company’s migration specialists will guide you through the process as soon as you contact them, following a fully documented approach to the migration and keeping you updated during the process. They’ll need information about the site you want to move, and you’ll need to make a few updates.

While you can expect them to do most of the work, you’ll need to:

  • Confirm the scope of the project upfront
  • Ensure your Liquid Web plan has enough room to accommodate your site
  • Identify outside providers who will need to be informed, including domain and DNS providers
  • Updating your OS, CMS, database, and plugins before migrating
  • Providing root or user-level SSH to your migration specialist
  • Clean out outdated backups and change passwords

Liquid Web Performance

Although no service is invulnerable to outages, malicious attacks, or hardware failure, Liquid Web has an impressive 99.999% uptime guarantee. It also offers a generous compensation system if its servers disrupt your website’s delivery.

Liquid Web will compensate you with credit for ten times the actual amount of downtime. For example, if your website goes down for one hour, you’ll receive credit for 10 hours.

During testing, we’ve seen no signs of slowdowns, downtime, or increased latency. The provider offers SSD storage and generous amounts of RAM with most of its plans, meaning your audience will enjoy fast loading and rapid website response times.

In addition, we stress-tested our test site’s performance with high traffic volumes and data-intensive operations and noticed little to no changes in its performance. Although none of its plans offer unlimited high-speed bandwidth, your websites should easily accommodate a large audience.

Is Liquid Web Secure?

Liquid Web will safeguard your sites from malicious traffic and data loss with its free security features. Users do need to add several security measures manually, while you can purchase others as add-ons.

Here are the security features Liquid Web users can expect to have installed automatically:

  • Standard DDoS Protection — Liquid Web will monitor your website’s traffic and protect it from sudden spikes of potentially malicious traffic aiming to slow it down.
  • Firewall Protection — This invaluable security feature acts as a shield against unauthorized access.
  • Server Secure Plus — This enhances your security settings and automatically configures them to protect your websites from malware.

Besides these, you can pay for advanced DDoS protection, which will keep your websites safe from large-scale attacks that the standard DDoS protection wouldn’t prevent. In addition, it offers Vulnerability Assessment and Scanning to identify vulnerabilities in your hosting environment, delivering monthly reports by email.

It’s worth mentioning that while Liquid Web offers free SSL certificates, you’ll need to install them manually. They’re available from your control panel and are a breeze to install by following the on-screen instructions from Let’s Encrypt – so you can let your audience know their data is safe with you.

Liquid Web Reviews From Customers

Assessing third-party Liquid Web reviews from long-term users can help provide insights into its performance, the quality of its customer support, and other factors that typically can’t be tested in the short term.

We visited Liquid Web’s Trustpilot page to see what users liked and disliked about its service. Liquid Web enjoys a positive rating on Trustpilot, with 4.5 out of 5 stars and more than 1,000 reviews, and with 88% of reviews at 4 or 5 stars.

Liquid Web Trustpilot user reviews
Liquid Web Trustpilot user reviews

Liquid Web hosting users praise the service for its customer support teams, who are noted for providing timely responses and professional assistance. A number of small business owners said they’d gladly pay a higher price for this, as other services may be cheaper, but paying for IT assistance costs more in the long run.

Liquid Web user reviews on Trustpilot
Users praise Liquid Web on Trustpilot

Many Liquid Web reviews also mention the company’s superb uptime and performance, and users confirm that Liquid Web delivers on its promise of providing quick and hassle-free website migration at no extra charge.

However, some users also left negative reviews. Most of these reviews complain about the provider’s high prices and lack of shared hosting – meaning it’s not the best choice if you’re looking for a budget-friendly service.

What is Liquid Web Good For?

Although Liquid Web doesn’t boast the lowest prices, it offers several benefits that make it a better pick than many other services. One of its standout features is its 99.999% uptime guarantee, which you won’t find with providers like Hostinger or GoDaddy.

Finding a more trained and responsive customer support team is nearly impossible, and its website migration services are second to none. Moreover, their support policy is all-encompassing, as the provider is ready to assist its users in areas outside of traditional services.

Its greatest advantage over other providers is its excellent dedicated hosting service. Liquid Web owns all of its hardware and offers a powerful network infrastructure across three data centers, and it’d be hard to find a solution with more security features.

Liquid Web vs. Top Competitors

Here, we’ll place Liquid Web alongside three top competitors to help you compare them. Each provider has its own unique strengths and caters to different web hosting needs, as you can see from our table.

Provider Liquid Web HostGator Bluehost GoDaddy
Best For Dedicated Server Hosting Ecommerce Bloggers VPS Hosting
Starting Price $17.50/mo $3.75/mo $1.99/mo $6.99/mo
Domain Paid Free for first year Free Free
SSL Free Free for first year Free for first year Free
Storage (from) 15GB 10GB SSD 10GB SSD 25GB
Monthly Visitors Unmetered Unmetered Unmetered Unmetered
Automatic Backups Free, daily Free, daily With upgrade Free, daily
Server locations U.S., Europe U.S., Asia U.S. (services for India, China) U.S., Europe, Asia

Liquid Web vs. HostGator

Liquid Web and HostGator cater to different audiences, given the significant differences in their pricing structure and hosting services.

While Liquid Web excels at fully managed VPS and dedicated server hosting and is one of the best WordPress hosting services, HostGator’s shared hosting solutions and ecommerce plans offer more value for money for small businesses and startups looking to launch their first online store or WordPress website.

Large businesses will likely opt for Liquid Web, though, because of its advanced features, such as high-performance hosting and cutting-edge hardware.

Liquid Web vs. Bluehost

Like HostGator, Bluehost is a more affordable and intuitive pick for smaller businesses, individuals, and startups. It offers competitively priced shared and WordPress hosting plans that offer an array of benefits for individuals looking to start a blog.

From a free domain and SSL certificate to data centers in India, China, and the U.S., Bluehost can help you reach a global audience for a smaller fee than Liquid Web.

However, its customer support can’t match the quality of Liquid Web’s specialists. While this may not be a drastic issue for smaller businesses, large businesses will have an easier time getting help from Liquid Web when it comes to optimizing their servers, troubleshooting, and more.

In addition, Liquid Web offers impressive scalability and flexibility with its managed hosting solutions, including a combination of cloud and bare metal hosting.

Liquid Web vs. GoDaddy

Although more expensive than Bluehost and HostGator, GoDaddy’s starting plans are still considerably cheaper than Liquid Web. Out of the three competitors we compared, GoDaddy is the only solution that can surpass Liquid Web’s VPS hosting, given its affordability for small-to-medium-sized businesses.

We also found its domain registration services to be cheaper and easier to use, which is another plus for GoDaddy.

If your business can afford a more expensive service, though, Liquid Web offers far better hardware, security, and support with its dedicated server hosting. In addition, you’ll find specialized services, such as database hosting and HIPAA-compliant hosting, which GoDaddy lacks.

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Ilijia Miljkovac

Ilija Miljkovac is a Techopedia writer with 7 years of experience covering all things tech. He writes about everything from cybersecurity to ISPs, ensuring businesses and customers are educated about the latest products and services. He's written for publications such as Business2Community, TheTechReport, Comparitech, and more. When he's not maniacally hacking away at his keyboard, Ilija spends his time either hiking in nature or holed up in his apartment gaming.