Insperity Review 2024: Features, Price, Integrations

Our Verdict

Insperity, a popular PEO (professional employer organization) provider, promises to automate HR for your small business with payroll, benefits administration, and HR tools. But in the ever-evolving HR landscape of 2024, is Insperity the perfect fit? We’ll dissect its features, including payroll, benefits administration, and compliance assistance, to see if it aligns with your company’s needs.

In this Insperity review, we’ll explore not only its features but also delve into user reviews from 2024 to get a well-rounded perspective. Find out which businesses benefit most from this platform and make an informed decision about whether Insperity is the right fit for you.


  • HR-related compliance assistance
  • All-in-one HR technology
  • Scalable HR and payroll administration infrastructure
  • 90+ locations in the United States
  • Experienced HR customer support
  • ESAC-accredited


  • Prices are quote-based and not publicly available
  • Limited customization options compared to other PEO providers
  • Clunky resources page

Insperity Plans & Pricing

Like many PEO providers, Insperity withholds its price information from the general public. Potential clients may find this annoying since that makes it challenging to compare prices upfront. You must speak with their sales team and go over your exact requirements in order to receive a quote. The length of your contract, the services you need, and the number of staff you have all influence pricing.

Here’s what we know about Insperity’s plans and pricing structure:

  • Complexity. Since pricing is customized, it can be complex to determine the exact cost for your business without a quote.
  • Value for Money. Many user reviews suggest that Insperity can be a good value for companies needing comprehensive HR support but may be expensive for smaller businesses with basic needs.

In terms of free options of Insperity, it doesn’t offer a free trial or version and you don’t need a credit card to get a quote. Here are the main factors that can affect the Insperity’s price:

  • Number of Employees. Pricing generally scales with the number of employees you have.
  • Services Needed. The more comprehensive services you require (payroll software, benefits administration, HR tools, etc.), the higher the cost.
  • Contract Length. Longer contracts may offer lower monthly rates.

Insperity Overview

Starting price Custom quotes
Best for Payroll processing, Benefits administration, HR tools & compliance assistance, Employee onboarding, Risk management, Training resources
Number of employees Pricing scales with the number of employees
Free trial No
Customer support Phone, email, online resources
App integrations Limited integrations available (details not publicly available)
Security & Compliance SOC compliance
Payroll Yes
Reporting & analytics Yes
Mobile app Yes (Android and iOS)
Benefits administration Yes (benefit options may vary by plan)
ESAC-accredited Yes
IRS-certified Yes

Insperity Features

Insperity goes beyond basic HR with features designed to automate processes and maximize the productivity of your workforce. Here are some of the features that set them apart from competitors:

  • Comprehensive HR Suite (payroll, benefits administration, HR tools, and compliance assistance)
  • Risk Management and Compliance
  • Employee Self-service

HR Technology

Unlike some competitors offering piecemeal services, Insperity provides a comprehensive HR suite. This bundled package includes payroll processing, benefits administration, HR tools for tasks like onboarding and performance management, and compliance assistance to help you navigate complex regulations.

Risk Management and Compliance

Managing ever-changing HR regulations can be a burden for any size business. Insperity stands out with its focus on risk management and compliance. Their team stays on top of the latest regulations (like the Fair Credit Reporting Act/Ban the Box guidance) and offers tools and support to help ensure your business stays compliant. This can be a significant advantage compared to competitors, who may require you to manage compliance tasks yourself.

Training and Development

Insperity goes beyond core HR tasks by offering features that support employee development. This includes access to a library of training materials and programs on various topics (discrimination and harassment prevention, effective employee counseling, and more.

By investing in employee learning and growth, Insperity can boost employee engagement and satisfaction, potentially leading to a more skilled and productive workforce.


While specific details are limited, according to some user reviews, Insperity offers some integrations with third-party applications like Trainual. These integrations allow you to connect Insperity’s platform with other business tools you might already use. For example, some integrations include accounting software or timekeeping systems.

This data flow can improve efficiency and reduce manual data entry. However, the availability and functionality of these integrations may vary, so it’s important to confirm specific options with Insperity during the sales process.

Insperity Customer Reviews

For this review, we also examined reviews on third-party sites to see how Insperity fares with real users. Reviews are mixed, with some praising Insperity’s:

  • Reliable payroll processing and compliance assistance. Customers mostly highlight the accuracy and efficiency of Insperity’s payroll services and their expertise in navigating tough regulations.
  • User-friendly onboarding process. Both new hires and HR administrators often find Insperity’s onboarding system to be smooth and efficient.

However, some negative aspects surfaced as well:

  • Cost concerns. While pricing is not publicly available, some reviewers felt Insperity might be expensive, particularly for smaller businesses with basic HR needs.
  • Software Interface. A recurring critique centers on the user interface, which some find outdated and clunky.

What is Insperity Good For?

Insperity might be a good fit for growing businesses (20-50 employees) seeking an all-around HR solution. Their bundled services can automate HR tasks like payroll, benefits, and compliance, allowing your internal team to focus on other business functions.

However, it’s important to consider the cost. If you’re a very small business with basic HR needs, a competitor with tiered pricing might be more cost-effective. Insperity’s features may not be as scalable for very large companies either.

Insperity vs Top Competitors

Provider Best for Starting Price Payroll Benefits Admin Reporting/Analytics Mobile App
Insperity Growing businesses (20-50 employees) Custom pricing Yes Yes Advanced Yes
ADP Workforce Now Businesses of all sizes Custom pricing Yes Yes Standard Yes
Paychex Small to mid-sized businesses $39/month + $5/employee Yes Yes Advanced Yes
TriNet Zenefits Small businesses $8 Yes Yes Standard Yes

Insperity vs ADP

Both Insperity and ADP are giants in the HR market, but they cater to different needs. Insperity stands out with its comprehensive HR suite, offering payroll, benefits administration, mobile access, and advanced reporting on payroll, benefits, and performance.

However, Insperity’s pricing isn’t publicly available. ADP, on the other hand, offers a wider range of HR solutions with flexible options to fit various business sizes. They excel in scalability, allowing you to choose the services you need, from basic payroll to comprehensive benefits administration. ADP boasts customizable reporting and analytics as well. While their features are extensive, there might be a learning curve compared to Insperity.

Insperity vs Paychex

Insperity and Paychex cater to different ends of the HR needs spectrum. Insperity offers a comprehensive HR suite with payroll, benefits administration, mobile access for employees, and advanced reporting and analytics, while Paychex is a popular choice for small to mid-sized businesses seeking affordable solutions. They excel in user-friendliness, focusing on basic payroll and benefits administration functionalities. However, Paychex’s function in benefits administration and reporting might be limited compared to Insperity, with a focus on core payroll and time and attendance data.

Insperity vs TriNet Zenefits

Insperity overpowers TriNet Zenefits with its feature depth. While Zenefits offers basic payroll and benefits at a budget-friendly cost, Insperity packs a comprehensive punch. It delivers payroll, benefits administration, performance management, and advanced reporting – a clear advantage for growing businesses needing a powerful HR suite.

Verdict – Is Insperity Worth It?

Insperity is a powerhouse HR suite ideal for small and growing businesses. It conquers payroll, benefits, performance management, and reporting. With Insperity services, you can easily manage your people, pay them, and automate many employee-related processes. However, the lack of upfront pricing and potential high costs might deter some users.

On the other hand, if your company is looking for a comprehensive HR solution with dedicated support, Insperity is worth the investment. For those on a tight budget, we recommend exploring ADP or Paychex for a budget-friendly fit.

How We Test HR Software

Choosing the right HR software requires a thorough evaluation. Here’s how we assess them:

  • Pricing – We look into pricing structures, including upfront costs, monthly fees, and additional charges for specific features. We consider transparency and ease of understanding pricing models.
  • Features – We delve into the software’s functionalities, comparing its core offerings (HR suite, payroll, benefits, and more) and exploring advanced features like performance management or reporting and analytics.
  • Integrations – We assess how well the HR software integrates with existing business tools (accounting software like QuickBooks timekeeping systems) to ensure a seamless workflow.
  • Automation – We evaluate what kind of automation the software offers. This can be automating tasks like payroll processing, onboarding new hires, and generating reports.
  • Ease of use – We perform hands-on testing of the software’s user interface and user experience. We consider factors like intuitiveness, navigation, and mobile app functionality to determine how easy it is for HR staff and employees to adopt the software.
  • Third-Party Reviews – Besides in-house testing, we incorporate insights from established HR software review platforms and user testimonials to gain a well-rounded perspective on the software’s pros and cons.

How to Choose the Best HR Software

Selecting the perfect HR software relies on understanding what your company needs. Here’s a quick roadmap to guide you:

Type of HR SoftwareEssential HR FeaturesPricingEase of useIntegrationsCustomer Support

If you’re a small business, prioritize user-friendliness, core HR functionalities (payroll, benefits), and affordability. If you’re a mid-size or a bigger business, look for comprehensive suites offering payroll, benefits, performance management, reporting, and analytics.

Mark the features critical to your operations. Don’t overpay for functionalities you won’t use. Common features include payroll processing, benefits administration, time and attendance tracking, performance management, and employee onboarding.

Compare pricing models (annual, monthly) and consider upfront costs, monthly fees, and additional charges for specific features. Opt for transparent and easy-to-understand pricing structures.

 – User-friendliness is key. Schedule demos to check the platform’s intuitiveness, navigation, and mobile app functionality. Ensure it caters to both HR staff and employees.

Seamless integration with existing tools (accounting software, timekeeping systems) streamlines workflows. Consider API capabilities for custom integrations.

Reliable customer support is key. Check support options (phone, email, chat) and response times to ensure timely assistance when needed.


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Inga Valiaugaite

Inga is an accomplished tech copywriter with a wealth of experience spanning 3+ years writing in the cybersecurity and fintech fields. With a Media and Communications degree in store, she's been a go-to tech wordsmith crafting content that simplifies the complex and enlightens the curious. From startups to cyber havens, she's been employing her expertise to help you navigate the intricacies of technology with ease.