Multiplier EOR Review 2024

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Our Verdict

Global EOR Services with Quick Onboarding and Compliance Solutions

Multiplier is a powerful Employer of Record (EOR) platform, especially suited for businesses looking to hire employees in over 150 countries without the need to establish a local entity. Its standout feature is the ability to generate employment contracts within five minutes, significantly reducing the time it takes to onboard global talent.

With services like multi-country payroll, visa management, and compliance with local labor laws, Multiplier makes global hiring smoother and more accessible.

However, it’s not without drawbacks—its customer support is only available 24/5, and larger businesses may find the limited reporting customizations frustrating.

Despite these limitations, Multiplier’s affordability and ease of use make it an excellent choice for small to medium-sized businesses seeking global expansion. It’s particularly useful for startups and companies looking to cut costs while accessing a diverse, international talent pool.

Pros

  • Legal compliance with tax laws in 150+ countries
  • Intuitive dashboard with reports and analytics
  • Payroll available for 120+ currencies, including cryptocurrency
  • Efficient and quick visa management system for immigration process
  • Global accessibility of talent pool

Cons

  • Customer support is available only Monday-Friday
  • No mobile app available
  • No API available for external integrations

To help you decide if Multiplier is suitable for your employer of record needs, I’ve put together this in-depth review. During a 30-day testing period, I tried the software and its core EOR features to assess its pros and cons, best use cases, and value for money.

What is Multiplier?

Multiplier is an employer of record (EOR) platform that allows businesses to hire employees in over 150 countries. It simplifies the recruitment process by managing the employment relationship on behalf of companies, making it easier to onboard talent across borders.

Founded in 2020, Multiplier has grown into a leading EOR provider, offering a range of HR services designed to support global workforce expansion. These services include payroll management, immigration assistance, and international compliance, ensuring companies adhere to local employment regulations.

By handling these administrative tasks, Multiplier helps businesses stay compliant with local labor laws without the need to navigate complex legal landscapes themselves. Additionally, businesses can hire employees without establishing an entity in each country, which can reduce operational costs.

Multiplier Pricing & Plans

Let’s dive in and take a look at hos much Multiplier will cost your business and how each plan compares.

Employer of Record Independent Contractors Global Payroll Immigration
Monthly Cost $400/month $40/month Custom pricing Custom pricing
Key Features Instant employment contracts

ESOPS

Payslips

Worker classification

Benefits and insurance administration

24/5 support from legal experts

Expense management

ESOPS

Payroll reports

Provides visa in 140+ countries

Local immigration support

Visa management

Employer of Record (EOR) - $400 per month

Multiplier’s EOR plan provides instant employment contracts within 5 minutes. This is useful because using other EOR platforms, it can take days to onboard an employee.

The plan covers multi-country payroll, multi-currency payments, employee payslips, expenses and leave management, insurance administration, and the possibility of employee stock ownership plans (ESOPS).

Multiplier’s ESOP perks stand out as it offers shares in the company boosting an employee’s motivation. This promotes a healthy work environment where employees collaborate to solve problems more effectively.

A limitation of the EOR plan is that customer support is only available Monday through Friday, while its competitors, like Deel, provide this service around the clock. 

Independent Contractors - $40 per month

Independent contractors step in to help when a business needs employees for a temporary project or is short on finances. Multiplier offers this comprehensive plan for businesses to hire contractors from around the world to work on agreements.

It’s worth noting that this plan is generously priced at $40/month/contractor as it includes all the features that are only available in Deel’s premium plan, which costs $99/month/contractor.

The plan lacks ESOPS and employee payslips, but its worker classification feature is a hit because it determines a worker’s role in the company — whether an employee or an independent contractor.

This is important for a business and its employees as it determines an employer’s legal obligations, which include wage payments, worker’s compensation, taxes, and more.

Global Payroll - Custom Pricing

Multiplier’s global payroll plan focuses on the expense management of a business. It covers the following features:

  • Multi-country payroll
  • Payroll reports
  • Employee stock ownership plans (ESOPS)
  • Expense management
  • 24/5 customer support from legal/local experts

There’s a custom price option available for this plan, so the subscription fee depends on the demands of your business.

Immigration - Custom Pricing

I tested Multiplier’s immigration plan, which is focused on visa management, and I was impressed with its visa-tracking ability and ease of use.

Here’s a list of features covered in this plan:

  • Provides in over 140 countries
  • Visa management
  • Support from local and legal immigration experts

The pricing on this plan also depends on your exact needs.

Cancellations and Refunds

You can easily cancel your subscription plan through Multiplier’s dashboard before the next billing cycle begins.

To do so, simply send a termination/non-renewal notice to [email protected]. Make sure to cancel the plan before the next billing cycle begins, or else you’ll be stuck with a subscription until the end of it.

Plus, don’t worry if you accidentally purchased a subscription or add-ons because Multiplier offers refunds for legitimate cases.

Multiplier EOR Overview

 

Starting Price $400 for the EOR plan
Best for New and scaling businesses
Key Features
  • ESOPS and benefits
  • Visa management
  • Immigration supportfrom local experts
Customer Support 24/5 support from HR and legal experts on help desk
App Integrations BambooHR, Workday, Personio, Hibob
Countries 150+ countries
Reporting & Analytics Yes

Key EOR Features

Multiplier offers core features as an HR platform that helps automate workforce management, making an EOR service more sought after. Plus, there are a few add-ons you can purchase to enhance your experience.

I loved how Multiplier is a complete package of features that a business needs for HR responsibilities. Along with this, you can also choose certain features and customize the platform to best suit your business.

Multiplier EOR Payroll Dashboard

 

As I tested all the features for our Multiplier employer of record review, I found the main features include:

Immigration SupportGlobal Employment ComplianceOnboarding and OffboardingInternational PayrollSalary CalculatorReporting and Analytics

Immigration support is crucial since a business often has to sponsor relocation services for an employee hired from another country. This attracts more talented employees because it saves them the burden of getting a visa on their own.

To help with this, Multiplier streamlines visa management with the help of mobility experts who ensure speedy immigration of employees.

Plus, you can keep an eye on the visa process as Multiplier keeps you and the employees updated about the latest visa status.

Legal compliance is a key factor that requires a business to follow a country’s federal, state, and local labor laws and contract obligations. For example, in the U.S., a business is required to pay its employees in accordance with Fair Labor Standards Act (FLSA) law.

If a business fails to comply with the rules and regulations, they risk facing serious legal consequences. However, this can be a daunting task since it requires a good chunk of workforce to monitor the compliance process.

That’s why this feature is great for new firms looking to skip this complex endeavor and instead focus on developing their primary business assets.

Multiplier works with 100+ legal experts across the world to help a business keep track of the required compliance information and necessities when hiring new employees.

The global recruitment process includes a plethora of complex tasks, including payroll management, tax accounting, pre-boarding interviews, and legal compliance checks.

That said, an EOR platform’s simplified onboarding and offboarding (O&O) process demonstrates how quickly and easily a business can hire new staff.

The trouble is, if the process is overly complex and time-consuming, it can affect a talented employee’s engagement and put off their enthusiasm.

This is where I truly think Multiplier excels. Its EOR plan allows you to onboard new employees in as little as 5 minutes to a day, when a competitor like Deel can take up to 3-5 business days.

And that’s not all — Multiplier also handles the offboarding process of employees. This involves conducting exit interviews, creating a replacement plan, and managing administrative chores.

Needless to say, a smooth and healthy farewell for employees also improves the employer’s reputation.

An automated and streamlined international payroll system eliminates the need for a business to switch between multiple software to manage multi-country tax regulations, different currencies, labor laws, and compensations.

Multiplier’s efficient international payroll system is tailored for each employee as it creates localized invoices for country-specific currency. On this platform, a business can manage payrolls in 100+ countries on a single user-friendly dashboard.

Additionally, because Multiplier makes smooth and timely payments, it helps make employees feel valued and confident in their work. Furthermore, the payments can be made for 120+ currencies — including cryptocurrency — so a business can count on the fact that no employee is left behind whose country-currency Multiplier doesn’t already cover.

Multiplier was founded in 2020, and its salary calculator was introduced in 2023. It calculates the gross salary of an employee, taking into account tax breaks, incentives, and more.

I like this feature, which is included in all plans, as it helps a business make better financial decisions and ensures that employees are compensated fairly for their work.

A salary calculator is useful because it provides a clear picture of factors like tax deductions, insurance, and salary negotiations.

A business should have a clear picture of its financial situation. Multiplier helps you with this as it provides financial reports such as a payroll report.

In addition, you will receive team analytics to help you understand where your team stands financially and how you can manage it.

What I disliked about the reports was the lack of customizations available for you to tweak the financial data.

This may be an issue for a large business that needs more flexibility with its reports, but for a small to medium-sized business, Multiplier’s analytical reports are more than enough.

Integrations and Add-Ons

One thing I found disappointing was Multiplier’s lack of API integration, which allows a platform to interact with apps like Slack and Skype. However, it does offer a few native integrations with other HR tools (among other options). Some highlights include:

  • BambooHR Integration – BambooHR is a great integration tool especially for employees or freelancers. This integration service on Multiplier will help you access your EOR, employee benefits, and payroll across platforms.
  • Workday Integration – Workday is an excellent integration service that fits with enterprise-grade scalability options. You can securely connect employee’s data across platforms.
  • Personio Integration – Personio integration is automated, eliminating the possibility of human error while synchronizing employees’ data across platforms.
  • HiBob Integration – With this integration, Multiplier allows you to sync all member’s data from another platform. Interestingly, when a member tweaks the data on Multiplier — updating bank details or personal data or updating username — it gets synced with HiBob.

Multiplier vs Top Alternatives

I’ve tested the most popular EOR platforms on the market and found the top 3 alternatives to Multiplier.

Multiplier Deel Rippling Remofirst
Best for Best EOR for quick onboarding process in over 150 countries Best EOR platform for managing global hiring Best EOR platform for workforce management Best EOR for new startups with 24/7 customer support
Starting Price EOR – $400/month

Contractors – $40/month

EOR – $599/month

Contractors – $49/month

Custom pricing – $8/month EOR – $199/month

Contractors – $25/month

Free Trial Free version available Free HR platform

available

No Free version available
Mobile App No Yes Yes No
Standout Feature Visa management

Human-first customer service

Immigration support from legal experts

HRIS

Deel shield

24/7 customer service

Automated HR compliance

Headcount planning

Learning management

Remohealth

Workforce management

Visa and work permit

Multiplier Customer Reviews

As part of our testing process at Techopedia, I’ve reviewed third-party platforms to better understand how other Multiplier users find them. Multiplier has secured a 4.9/5 rating on Trustpilot with over 800 positive customer reviews. This demonstrates the EOR platform’s reliability, as Trustpilot can often be a strict critic.

Awesome support – Deepikaa and the team are always there to support and will not leave you hanging until your issues are resolved.

User review from Trustpilot

We have had some issues with understanding the pay slips and calculations for some of our contracts. However, Julio has been very knowledgeable and helpful in getting these resolved. It would be a little more helpful to us to have access to the billing or account department to be able to speak directly with them in the future. I really appreciate the suggestion from Julio to have a monthly meeting, I think this will help avoid some miscommunication in the future.

User review from Trustpilot

Although there’s hardly anything to complain about on the customer front, for this Multiplier’s in-depth review, I have noted down a list of the positives and negatives highlighted by customers online.

In terms of the positives of Multiplier, users mainly highlighted:

  • Quick response and support
  • Ease of use
  • Impressive global payroll and EOR services
  • Intuitive and snappy onboarding process
  • Transparent workflow

In terms of the negatives, users commonly highlighted:

  • Inefficient management
  • Invoicing issues

Who is Multiplier Best For?

Multiplier is an excellent HR platform that helps a business hire talent across borders for remote, hybrid, or contractual positions. That way, a company’s HR department is not stuck with local employees but can spread its wings and seek talent worldwide.

It’s the best platform for new businesses on a limited budget because a global hiring process draws people who are prepared to work for low wages and provide the best services in order to prove themselves.

Not only is Multiplier ideal for new firms, but it’s also a true workhorse that scales well with a large and growing business.

Benefits of Using Multiplier EOR

Using an employer of record (EOR) like Multiplier can offer several advantages, especially when hiring and managing a global workforce. Below are some of the key benefits I’ve found from my testing:

  • Cost and Time Savings – Multiplier eliminates the need to set up a local entity in each country, saving businesses the cost and effort associated with managing local tax, payroll, and insurance. This allows companies to focus more on strategic growth.
  • Access to Global Talent – Multiplier connects businesses with a diverse talent pool worldwide, making it easier to find the right candidates. It also manages potential language barriers, reducing the need for translation services.
  • Streamlined Onboarding – Multiplier offers a quick, digital onboarding process that can take as little as five minutes. This includes managing documentation, compliance, salary agreements, and tax obligations, even for international hires.
  • Reduced Administrative Work – By handling tasks like benefits administration, tax filings, and payroll processing, Multiplier minimizes the amount of paperwork businesses need to manage during employee onboarding.
  • Legal Compliance – Navigating employment laws in multiple countries can be challenging. Multiplier ensures compliance with local labor laws, helping businesses avoid legal risks when hiring across borders.
  • Location Flexibility – As remote work becomes more common, Multiplier supports the flexibility for employees to work from anywhere, aligning with the growing trend of a global, digital workplace.

How to Use Multiplier - Quick Guide

If you're new to an employer of record (EOR) platform, not knowing how to start using it is quite common. In this section, we will guide you on how to use Multiplier, step by step.

  1. Step 1: Go to the Multiplier's website

    First, open Multiplier’s website. Because the EOR platform is yet to launch an app, you’ll need to use its user-friendly site online. For this, all you need is a laptop or phone and an uninterrupted internet connection.
  2. Step 2: Sign Into Your Account

    Second, click the login icon to set up your Multiplier account. Once signed in, you can select whether you’re an employer or an employee. If you’re an employee, Multiplier will simply ask you to log in using the invitation email your employer must’ve sent you.
  3. Step 3: Choose a Plan and Book a Demo

    Third, if you’re a business, select a plan (EOR, Independent Contractor, Global Payroll, Immigration) that best meets your hiring requirements. Multiplier will then ask you to enter your business information and book a demo to see how well this EOR platform can operate for you.
  4. Step 4: Onboard Employees

    Lastly, follow the four-step process on Multiplier’s dashboard to get the ideal employees on board. Don’t understand a step in the process? Don’t worry, Multiplier has informational guides that walk you through the platform’s features and teach you how to use them.

 

Methodology

How We Review And Test HR Products

To provide our readers with accurate and well-informed recommendations, we test the most popular HR products on the market to find the best options for you. Our methodology consists of the following criteria:

  • Features: We examine each product’s features to determine what capabilities are offered, and how well it performs crucial HR management tasks, such as tracking a sick leave.
  • Integrations: We evaluate the integrations of each piece of HR software to determine how well it fits in with other key pieces in a business’s software stack, and whether its functionality can be expanded as required.
  • User Experience: Usability is paramount when it comes to HR software. That’s why we put ourselves in the shoes of a new user, testing each platform to gain a firsthand understanding if the platform is easy to use or requires onboarding.
  • Price and Value for Money: Our approach to pricing involves a thorough review of the structure and plans offered by each platform. Beyond just the initial cost, we delve into the details to assess affordability and value for money.
  • Security: We dig into the security policies of each company, interrogating the safeguards they have in place to ensure the software protects user data properly.
  • Compliance: A critical requirement for most HR departments, we assess HR software on whether it offers local compliance when it comes to payroll, taxes, and more.
  • Reporting and Documentation: We look at the reporting and documentation capabilities of each software to make sure they offer comprehensive data sets, takeaways, and collaboration options for documentation.

How to Choose EOR Software

Choosing the best EOR software is important because it can make or break your business. This is because everything, from hiring talented employees to dealing with legal obligations, is handled by it.

Our team of experts has tested and reviewed many EOR software, and we know what standards a decent EOR should meet. If it fails to touch the benchmark on more than two aspects, it’s probably not the best choice.

PriceFeaturesScalabilityEase of UseIntegrationsCustomer Support

If you’re a new business looking to shell out less money on an EOR platform, the price can be a crucial factor. This is why it’s important to choose software or a service that provides all the features you need at a reasonable price.

It’s possible that some premium plans are expensive but provide less feature coverage, while others are inexpensive but give excellent service. So, reading a review, such as this one, is essential to learn what affordable options are available for you.

As a business, you must first establish clear objectives for the features you need. Then, read the reviews that compare multiple EOR platforms and select the one that your business can benefit from.

In Multiplier, there are four plans, each with a unique set of features like multi-country payroll, ESOPS, leave management, worker classification, and more to meet different hiring needs.

When a new or mid-sized business prospers and expands on a larger scale, they’ll need to hire more employees and deal with more paperwork.

That’s why an EOR platform should be capable of meeting a growing firm’s demands. Software that crashes often and fails to deliver the same service as before is not deemed satisfactory.

Complex navigation on an EOR platform is the last thing a business wants to waste time on. So EOR software should have a user-friendly interface making it easy for the employers to handle the recruitment process.

Furthermore, an easy-to-use interface benefits employees by eliminating the need for them to figure out how to use the features.

An EOR platform should have efficient API integration to work well across different platforms or apps like Slack, Telegram, Skype, and more.

Make sure to check that the EOR you choose has profound integrations that decrease your workload of having to work on different platforms at once.

A responsive and helpful customer support team that’s available around the clock is essential in case you face any problems with an EOR’s functions.

FAQs

Can small businesses use Multiplier?

Does Multiplier have a mobile app?

Where is Multiplier based?

How is Multiplier’s customer support?

What’s a good alternative to Multiplier?

References

  1. Wages and the Fair Labor Standards Act (US Department of Labor)
Vaishnavi Srivastava
Technology Expert
Vaishnavi Srivastava
Technology Expert

Vaishnavi Srivastava has a computing degree. She joined Techopedia.com in 2023 after working at Techreport.com where she developed her area of expertise in software reviews. She has extensive knowledge of CRMs, VoIP systems, password managers, and hosting services. Her portfolio includes various buyer guides from individual product reviews to highly detailed comparisons.