ClickUp AI-Powered Chat Could Rival Slack and Teams in Unified Workspace

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Key Takeaways

  • ClickUp now offers an AI-powered chat feature to enhance team collaboration.
  • The chat functionality integrates with ClickUp's project management platform.
  • AI-driven features can help with task creation, SyncUps, and meeting summaries.

ClickUp has launched a new AI-powered chat feature to enhance team collaboration and streamline workflows.

In a post describing the new chat functions, the cloud-based project management software company clarified that the feature is designed to integrate directly with its project management platform. Users can link discussions to specific tasks, documents, and projects, ensuring that all relevant information is accessible. 

This integration is intended to streamline workflows and reduce the time spent switching between different applications, ClickUp highlighted.

In a chat with VentureBeat, ClickUp founder and CEO Zeb Evans noted that the chat tool is not just another messaging app but a huge step toward creating a unified workplace solution. 

“We’re not just bundling features; we’re creating one application that does it all,” Evans explained.

Key Features in the New ClickUp Chat

Some of the key features of ClickUp Chat include:

  • Convert messages into tasks with AI: Users can convert any chat message into a task with a single click. The AI captures the context of the conversation and creates a detailed task automatically.
  • SyncUps: This feature allows for live video and audio calls directly within the chat interface. During these calls, AI can summarize discussions and generate action items, providing clarity for team members afterward.
  • FollowUps: With this function, users can manage important messages and action items, preventing them from getting lost in busy chat threads.
  • AI CatchUp: This feature summarizes missed conversations, helping users quickly catch up on important updates without having to read every message.

Founded in 2017, ClickUp was initially intended to be an internal work app before it went public as a collaboration and productivity software. According to ClickUp figures, it has amassed over 10 million users over the past seven years.

By integrating a chat feature into its core software, ClickUp appears poised to offer strong competition to platforms like Microsoft Teams and Slack in the unified workspace race.