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Sonos has created a public board to document the progress it’s making on fixes for its flawed app.
The Trello board shows what Sonos has fixed, what fixes are in development, and what’s still on the roadmap. You can also browse release notes, service statuses, and user guides.
As of this writing, developers were close to releasing interface changes, better responsiveness for searching and volume, and the ability to delete individual songs in the queue, among other improvements.
On Reddit, the Sonos team member responsible for the board explained that this was “not an exhaustive list” of every problem or planned upgrade for the app. However, it does have help from multiple company teams. The creator also invited Reddit users to message him if there were any issues that weren’t listed.
Sonos released the redesigned software in May. It was supposed to help you get to favorite music faster, but it launched with missing major features (such as alarms and full queue control) and numerous bugs. The company has repeatedly apologized for the botched debut and issued rapid updates, and has even delayed two products to concentrate on its fixes.
The broken app affected Sonos’ bottom line. While its revenue grew in its third quarter, that was mainly thanks to the launch of its Ace headphones. The software headaches “overshadowed” the hardware introduction, according to Spence, and created problems for partners as well as customers. There’s a race to fix the software before it does more damage to the company’s finances.
