When you buy through affiliate links in our content, we may earn a commission at no extra cost to you. Learn 
The US Department of Transportation has announced that it’s opening an investigation into Delta Air Lines to ensure the carrier is following the law and taking care of its passengers while it recovers from the CrowdStrike outage.
The Blue Screen of Death (BSOD) issue that impacted airlines, banks, and other Microsoft users last Friday seems like a thing of the past. Almost all of the affected Microsoft customers have recovered from the problem. However, things are different for the Atlanta-based airline Delta, which is still struggling to recover from the effects. As a result, it’s canceling flights every day.
Transportation Secretary Pete Buttigieg has advised passengers to first try to resolve their issues directly with Delta. If they believe the airline is not following the Transportation Act during the ongoing travel disruption, they can fill out the Air Travel Service Complaint or Comment form and submit their complaint.
According to Delta CEO Ed Bastian, the CrowdStrike update that caused the global cyber outage has affected one of the airline’s main systems. The crew tracking system couldn’t handle the large number of changes related to the shutdown. However, Bastian has assured customers that services will be back to normal soon. There is still no specific timeframe for this, however.
Since Friday, Delta has already canceled over 5,000 flights, and many flights have also been delayed. Most other airlines affected by the CrowdStrike update have already recovered.
