The Best POS System for Small Business 2024

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Are you an SMB looking for a new POS system? We’re here to help. In this article, we’ll talk you through our review of the 7 best POS systems for small businesses.

In today’s landscape, a POS system should be much more than a means to process payments. The best-in-breed solutions cleverly combine payment processing with data analytics, inventory management, marketing and more, helping small companies to boost efficiency and unlock new revenue streams–all while elevating the customer experience.

So, which POS system is best for you? Let’s find out.

The 7 Best POS for Small Businesses

  1. Square: Best for companies just starting out
  2. Shopify: Best for ecommerce retailers
  3. Toast: Best for restaurants using Android
  4. Lavu: Best for small businesses using iOS
  5. TouchBistro: Best for upselling
  6. Lightspeed: Best for inventory management
  7. Clover: Best for shift management

Reviews of the Best Small Business POS Systems

To discover the best small business POS systems, we tested each of these providers over a month-long period, looking at factors like price, ease of use, automation and, of course, the depth and breadth of features on offer.

Read more about our testing criteria.

1. Square – Best for Companies Just Starting Out

Square Logo

Best For Startups
Free Trial? Free
Price From Free to use
Transaction Fees 1.75% per transaction
Reporting Yes
Why We Picked It

Square makes our list for two major reasons. Firstly, there’s no monthly subscription to use the platform. Instead, Square uses payment processing fees which means the system takes a percentage of every sale you make. This is great for companies that are just starting out and may not have the cash to invest in a POS system.

In addition to being cost-effective, Square impressed us because its range of excellent features is incredibly easy to use, making this POS platform a perfect choice for startups.

Features
  • Payment flexibility: Square’s credit card payment processing impressed us for its speed. The platform supports major cards, contactless payments, as well as physical gift cards, which is a nice touch. Customers can easily redeem, track, and reload their gift cards, making transactions effortless and convenient.
  • Checkout customization: Square’s checkout customization features are excellent. We loved how easy it is to customize your checkout to reflect your brand, and the checkout process was super easy on the customer side.
  • Perfect for ecommerce: Like Shopify, Square has an ecommerce module: Square online, where you can sync your ecommerce store with your point-of sale system, sell both in-store and online, and utilize features like online checkout links and QR codes for seamless purchases.
  • Inventory management: Square POS also provides built-in inventory management, offering daily updates on stock levels to keep your business running smoothly. While this aspect takes a little time to configure, it works wonderfully once setup.
  • Staff management: You can enhance your business operations with Square’s add-on modules like Team Management for shift scheduling and time tracking, and Square Payroll for faster payment processing and automated tax filing.
Pricing Plans

Square’s pricing plan is unique in that it’s (almost) free, though if you wish to purchase hardware for a physical store, you’ll need to make a one-off payment to do so–but the pricing is still very reasonable!

Plan Cost Processing rate Hardware
Square Free 1.75% per transaction From $20

The fact that Square is free will certainly attract new companies. One thing to note, though, is that the company has to make money somehow–and that’s where the processing rate comes in.

As you’ll see from reading about the other providers on this list, Square’s processing fees are on the higher end of the spectrum. In addition, some of Square’s features are add-ons, meaning you’ll have to pay for them.

This means Square’s “free” pricing promise is slightly misleading, as you won’t be able to access all of the platform’s features without purchasing a subscription. Still, if you’re looking for a simple POS solution and are just getting started, Square’s free plan will suffice–and the flexibility of the add-ons means this platform can grow with your business.

Who's It Best For?

Square is a great POS system for new businesses that are looking for an intuitive, low-cost, solid POS system, that’s not short on great features. With great reporting functionality, holistic features for omnichannel sales and a great customer interface, Square is sure to be an asset to brand new companies.

Pros pros

  • Easy to configure
  • Multi-location support
  • Intuitive phone app
  • Free plan

Cons cons

  • Higher than average processing fees
  • Add-on modules come at extra cost
  • Lacks tutorial videos

Read our full Square review

2. Shopify – Best for Omnichannel Retailers

Shopify Logo

Best For Omnichannel retailers
Free Trial? Yes
Price From $29 per month
Transaction Fees 2.9% + 30c per transaction
Reporting Yes
Why We Picked It

You’ve probably heard of Shopify–if not as a POS system, then as a website builder. This behemoth of a provider has been in the game for almost 20 years and has a wealth of powerful features to prove it.

In addition to its lightning-fast, intuitive point-of-sale functionality, Shopify makes our list for its superb features in website creation, marketing, inventory, and much more.

While it’s a little on the expensive side, Shopify is a great platform for ambitious retailers who are looking to scale up their business.

Features
  • Seamless sales: We love that Shopify empowers businesses to sell both online and in-person through its POS app, ensuring seamless synchronization of purchases and inventory across all sales channels. With Shopify POS Lite available on all plans, businesses can even leverage mobile devices for sales at events and retail locations, while Shopify POS Pro offers advanced features tailored for brick-and-mortar operations at a monthly cost of $89.
  • Manage inventory: Shopify’s inventory control is excellent and expansive. It is super easy to navigate and allows inventory tracking and assignment across up to 1,000 locations.
  • Marketing and promotions: Shopify’s marketing tools are unparalleled, with features like customer segmentation, unlimited contacts, and engagement tools like Shopify Email and Shopify Inbox.
  • Delivery: Shopify offers thoughtful options for shipping, local pickup, and local delivery managed through the admin dashboard. We liked that you can choose from flat-rate, free, or carrier-calculated shipping methods when sending products to customers.
  • Website builder: Shopify provides comprehensive no-code features, including a customizable checkout, abandoned cart recovery, and automatically triggered discount codes, making it the ideal choice for businesses with online stores.
Pricing Plans

The Shopify POS plans aren’t the cheapest on the market, but even its most basic plan includes plenty of thoughtful features to help you maximize sales. Remember, too, that you can save 25% by buying Shopify annually rather than monthly.

As well as paying a subscription for Shopify, it’s crucial to note that you’ll need to purchase the company’s POS hardware to accept payments. Its full terminal is called POS Go and costs $399, while a small card reader costs $50.

Plan Cost Processing rate Hardware
Basic $29/month 2.9% From $50
Shopify $79/month 2.6% From $50
Advanced $299/month 2.4% From $50
  • Basic: The Basic plan is ideal for solo entrepreneurs, with features like 10 inventory locations and POS Lite with 24/7 chat support.
  • Shopify: This plan is designed for small teams. It has all the features of the basic plan plus 5 additional staff accounts.
  • Advanced: The Advanced plan is great for scaling businesses. It offers custom reports and analytics, enhanced 24/7 chat support, and 15 additional staff accounts
Who's It Best For?

Shopify is one of the most popular POS systems, and is a great POS platform for ambitious retailers with high growth potential. While the plans are somewhat expensive, its comprehensive range of features means you’ll have everything you need to manage sales and customer relationships from one intuitive interface.

Pros pros

  • Fantastic integrations
  • Data-driven insights
  • Highly scalable
  • Website builder

Cons cons

  • Expensive
  • Requires a learning curve

3. Toast – Best for Restaurants Using Android

Toast Logo

Best For Restaurants relying on Android
Free Trial? Yes
Price From $69/month
Transaction Fees Quote based
Reporting Yes
Why We Picked It

Restaurants, Toast is for you. This intuitive, delightfully-designed app has everything a restaurant needs to digitize and streamline day-to-day operations. For one, its POS is excellent, with great features that enable mobile ordering and payments, as well as tableside payments and customer loyalty programs.

But that’s just the beginning. Toast also comes packed with plenty of features to help restaurants elevate sales, including a dedicated takeout app, menu modification features, built-in payment processing, and specialist battery-powered hardware.

Features
  • Built for restaurants: Toast’s mobile ordering and checkout capabilities are super easy to use, making them ideal for bustling restaurants aiming to maximize table turnover. Additionally, Toast’s integrated TakeOut app is a nice touch, enabling restaurants to offer deliveries without needing to rely on a third-party service.
  • Excellent hardware: Toast offers durable handheld point-of-sale devices tailored for the food industry, featuring spill, dust, and drop-proof design alongside a lengthy 24-hour battery life. With its lightweight and compact build, Toast’s hardware is a cut above competitors.
  • Analytics: Toast empowers businesses with comprehensive reporting and analytics tools, providing valuable insights into performance and customer behaviors. While all the POS providers on this list offer analytics, Toast’s dashboard is particularly easy to use.
  • Menu updates: With Toast, we found menu modifications to be effortless, and we think the software would be perfect for businesses needing frequent seasonal or daily changes.
Pricing Plans

What we love about Toast is that its basic plan is completely free, meaning that there’s no barrier to entry for smaller food and beverage companies like food trucks or pop-up stores. From there, the monthly fee becomes slightly more expensive.

However, Toast customizes the cost of its hardware and its processing rate based on the size of your business. While this lack of transparency can be frustrating, it also means that you’ll only pay for what you need.

Plan Cost Processing rate Hardware
Starter Free Custom Custom
Core $69/month Custom Custom
Growth $165/month Custom Custom
  • Starter: Toast’s free plan offers features such as order and table management, real-time fraud monitoring, 24/7 customer support, and automatic software updates, alongside reporting and analytics, menu management, and installation and configuration services.
  • Core: Starting at $69 per month, Toast’s entry-level paid plan allows hardware customization and provides access to additional features like team management tools and API access, which are not available in the Starter Kit plan.
  • Growth: Priced at $165 per month, Toast’s Growth plan builds upon the Core plan by including Toast Online Ordering, Toast Delivery Services, and the Toast TakeOut App, offering a comprehensive solution for growing restaurants.
Who's It Best For?

Toast is an excellent POS system for restaurants that are looking to streamline payments, customer management, and digitalize their operations with an Android device.

Pros pros

  • Restaurant-specific capabilities
  • Free plan
  • Highly scalable
  • Excellent customer support

Cons cons

  • Add-on features can increase the price
  • Opaque pricing

4. Lavu – Best for Restaurants Using iOS

Lavu Logo

Best For Small businesses using iOS
Free Trial? No
Price From $59/month
Transaction Fees 2.99%
Reporting Yes
Why We Picked It

Like Toast, Lavu is an excellent restaurant POS system with an endless array of features to enhance operations and customer satisfaction. We appreciated how intuitive Lavu is to use and loved the array of customization options, which allow you to showcase your brand logo, images of the dishes on your menu, and much more.

Plus, Lavu’s hardware design is sleek. To process payments, you’ll need an iPad or mobile device—no need for a bulky cashier till!

Features
  • Menu management: Lavu gives you everything you need to create beautifully designed digital menus, offering over 100 templates, brand customization options, and various marketing tools.
  • Dual pricing: Lavu’s Dual Pricing feature is definitely a unique selling point. It facilitates cash discounts by enabling different prices for cash and credit and debit card payments.
  • QR code payments: Another unique touch from Lavu is its printed QR codes on receipts, which handily eliminate the need for cash handling or card swiping in quick-service restaurants.
  • Self-service kiosks: We loved Lavu’s intuitive self-ordering kiosks, which are perfect for quick-service restaurants that want to boost sales.
Pricing Plans

The great thing about Lavu is that, even with its most basic plan, you’ll get access to features like Lavu Pay, inventory management, reporting, and 24/7 customer support.

Saying that, Lavu is quite expensive if you wish to unlock all of its features, so triple-check that your chosen plan has everything you want before committing.

Plan Cost Processing rate Hardware
Starter $99/month Custom Custom
Growth $149/month Custom Custom
Optimized $279/month Custom Custom
  • Starter: Lavu’s starter plan features an excellent POS system, a loyalty plan, and data-driven features to help small restaurants gain a competitive edge.
  • Growth: In addition to all the features of the Starter plan, the Growth plan offers innovative features like DoorDash delivery, QR code ordering, and a MenuDrive integration for online ordering.
  • Optimized: For $279, you’ll get tableside ordering and a QuickBooks or Xero integration to help with bookkeeping.
Who's It Best For?

Lavu is one of the best POS systems for established small businesses in the food industry (restaurants, nightclubs, bakeries etc) looking for a POS platform that also offers online ordering and accountancy. However, it is optimized for iOS devices.

Pros pros

  • Highly customizable
  • Bookkeeping add-on
  • Scalable
  • Countless features

Cons cons

  • Expensive
  • No free trial

Read our full Lavu POS review

5. TouchBistro – Best for Upselling

TouchBistro Logo

Best For Best for SMBs with upselling targets
Free Trial? No
Price From $69/month
Transaction Fees Quote based
Reporting Yes
Why We Picked It

TouchBistro is a powerful platform that is much more than a POS. It can become your end-to-end restaurant management system, with features to help with everything from reservations to marketing. The POS offers functionality such as a customer loyalty program, profit management, and a customer-facing display that keeps customers engaged. This has the ability to support your staff in upselling, as you can be tracking sales and use built-in modifier prompts.

Plus, with a wealth of available integrations spanning bookkeeping to inventory management, TouchBistro is a great option for busy restaurants looking to harness the power of data to improve operations.

Features
  • Powerful payment processing: TouchBistro Payments provides all the tools you need for guests to pay conveniently, supporting debit and credit cards, digital payments like Google Pay and Apple Pay, and contactless payments–all of which are tableside. Plus, you can even accept payments even if the internet goes down, with offline transactions processed automatically once connectivity is restored.
  • Table management: This provider also makes it easy to organize your restaurant layout, assign staff, and track seat availability. You can seamlessly connect tables to reservations, block specific hours, and automate sending SMS reminders to guests about upcoming reservations.
  • Upselling infused: The menu system enables you to streamline menu organization, schedule specials, and manage takeout orders. We especially liked that you can customize menus to prompt upselling and highlight promotions to boost sales on desired items.
  • Order management: TouchBistro’s connected Customer-Facing Display (CFD) and Kitchen Display Systems (KDS) help restaurants to create a reliable, trustworthy experience. For example, the app automatically updates customers on wait and delivery times.
  • Customer loyalty: TouchBistro’s in-built marketing platform collects customer data on your behalf, so you can send out marketing communications like special offers. There’s also the option to set up a loyalty program for repeat customers.
Pricing Plans

While competitors like Toast and Lavu offered tiered pricing plans, TouchBistro offers a flat monthly fee. However, it doesn’t have a free plan like Toast. Moreover, it’s crucial to note that this POS system’s processing fees are custom and certain features–like online ordering and its hardware–come as add-ons, which will elevate the price.

Plan Cost Processing rate Hardware
TouchBistro $69/month Custom Custom
  • TouchBistro: For $69 per month, you’ll get access to most of TouchBistro’s excellent restaurant management features, including the dedicated point of sale, floor plan management, menu management, and more.
Who's It Best For?

TouchBistro is a great option for restaurants looking for a POS solution that will also help their in-house teams upsell to customers, better manage reservations, and optimize employee scheduling all at once.

Pros pros

  • Flat monthly fee
  • Restaurant-specific features
  • Offline payments
  • Customer loyalty program embedded

Cons cons

  • Add-ons come at an extra cost
  • No free trial

Read our full TouchBistro review

6. LightSpeed – Best for Inventory Management

LightSpeed Logo

Best For Best for inventory management
Free Trial? No
Price From $89/month
Transaction Fees ● 2.6% plus 10 cents per in-person transaction.
● 2.9% plus 30 cents for online transactions.
Reporting Yes
Why We Picked It

True to its name, Lightspeed is a superfast POS provider that stands out for its next-level inventory management features. This provider is also unique in that it doesn’t require specialist hardware. The software is compatible with any iPad or with hardware that you can purchase from Verifone.

As we’ve mentioned, Lightspeed is much more than a POS provider. It offers e-commerce integrations, including a website builder, data tracking on customer segments and purchases, plus much more.

Features
  • Streamlined POS: Lightspeed is unique because its integrated payment solution allows businesses to take payments without needing to rely on a third-party provider and offer diverse payment types. Plus, the platform offers competitive, transparent per-transaction fees for both in-person and online payments.
  • Inventory management: Lightspeed excels in inventory management, allowing seamless catalog imports, price adjustments, and the creation of product categories from one easy-to-use interface for multiple locations.
  • Ecommerce tools: Some pricing plans give you access to Lightspeed’s ecommerce tools, which make it simple to create a beautiful online store with plenty of payment options–similar to Square and Shopify. Like these providers, Lightspeed equips you with a wealth of data-driven insights to better understand your customer base.
  • Reporting functionality: Lightspeed’s powerful reporting tools take a little time to get your head around, but once you do, you can use them to create targeted marketing campaigns based on order history and demographic data for your online store. Its revenue analytics also give you detailed insight into best-selling products and general online store performance across multiple sites.
  • Integrations: Lightspeed’s extensive app marketplace enables you to enhance your POS system’s functionality. With app integrations for accounting, customer relationship management, reporting, payroll, and more, this app can slot seamlessly into your digital infrastructure.
Pricing Plans

As mentioned, Lightspeed doesn’t require you to purchase additional hardware, which can do wonders for keeping costs down if your team already has access to iPads. That being said, Lightspeed is pretty expensive compared to other providers when it comes to payment processing, so we think it’s best reserved for small businesses with complex inventory requirements and more than one location.

Here’s a closer look at Lighspeed’s POS software fees:

Plan Cost Processing rate Hardware
Lean $89/month In-person: 2.6% plus 10 cents per transaction.
Online: 2.9% plus 30 cents per transaction
N/A
Standard $149/month In-person: 2.6% plus 10 cents per transaction.
Online: 2.9% plus 30 cents for transactions.
N/A
Advanced $269/month In-person: 2.6% plus 10 cents per transaction.
Online: 2.9% plus 30 cents for transactions.
N/A
  • Lean: A basic solution that comes with Lightspeed payments, advanced reporting, and loyalty program capabilities.
  • Standard: Everything in the Lean tier plus online ordering and inventory management.
  • Advanced: This plan also includes an API integration, enabling you to customize the experience using data from Lightspeed’s backend systems.
Who's It Best For?

Lightspeed is a solid choice for businesses with fast-changing inventory, especially across multiple locations.

Pros pros

  • Transparent pricing
  • Excellent inventory management features
  • No additional hardware needed
  • Powerful reporting tools

Cons cons

  • Expensive
  • No free trial

Read our full Lightspeed review

7. Clover – Best for Shift Management Features

Clover Logo

Best For Best for shift management
Free Trial? No
Price From Quote based depending on sector
Transaction Fees Quote based
Reporting Yes
Why We Picked It

Clover makes our list for its fantastic sector-specific features and powerful shift management capabilities. This POS provider certainly isn’t one-size-fits-all, with different plans and hardware available for sectors like retail, hospitality, field services, and employee management.

As well as offering a reliable, fast POS system and great hardware, Clover’s range of features are fantastic. For example, there are order management features for restaurants, customer engagement features for sole traders and tax and finance support too.

Features
  • Competitive POS pricing: The Clover POS system boasts some of the market’s lowest credit card processing fees, even when compared to top platforms like Square, Toast, and Vend. With a variety of Clover payment processor software and hardware options, you can accept a wide range of payment methods, from cash and checks to tap cards, mobile wallets, PayPal, Venmo, and online transactions.
  • Powerful POS system: Whether you run a restaurant, professional services business, or retail store, Clover’s system simplifies payments and operations, handling card transactions seamlessly. Being cloud-based, you can monitor all transaction data, and reports anywhere, anytime too.
  • Team management: Clover POS offers great team management features to streamline workforce operations and enhance efficiency. This app makes it easy to assign role-based permissions, implement performance measurement, and even organize staff rewards. Plus, managers can accurately track employee time and attendance using the Time Clock feature.
  • Reporting: Clover allows you to gain deeper insights into your business’s profitability with real-time sales data, employee sales information, and more–all of which is intuitively laid out in an easy-to-navigate dashboard.
Pricing Plans

Clover’s pricing plans vary widely depending on the sector you operate in and the features you wish to include, making exact pricing difficult to share. However, from our experience, we know that Clover is very competitive for small businesses—our plan costs just $50 per month, and a Handheld POS is included in the price.

Saying that, the more complex your business, the more expensive Clover will become–and if you want several pieces of hardware, the price can quickly escalate.

Who's It Best For?

All in all, Clover is a great choice for small busy, brick-and-mortar businesses with plenty of team members. The basic plans are also suitable for sole traders who want to pay for their point of sale system and hardware for one flat monthly fee.

Pros pros

  • Industry-specific features
  • Excellent team management capabilities
  • Hardware included in the plan
  • Powerful data-driven insights

Cons cons

  • Can become expensive
  • Requires a steep learning curve

Read our full Clover POS review

The Best POS for Small Businesses Compared

Now that we’ve looked at each point-of-sale system in detail, here’s a quick rundown so you can contrast each provider’s price and top features.

POS System Free Version? Starting Price Best For? Top Features
Square Free Startups Inventory management
Staff management
Checkout customization
Shopify $29 per month Omnichannel Website builder
Data-driven marketing support
Powerful POS
Toast Free Android devices Durable POS hardware
Restaurant specific feature
Next-level analytics
Lavu $99/month iOS devices Menu management
QR code payments
Dual pricing
TouchBistro $69/month Upselling Upselling features
Flat monthly fee
Table management
Lightspeed $89/month Inventory management No hardware needed
Excellent inventory management
Array of integrations
Clover Quote-based Shift management Fantastic shift management functionality
Sector-specific features
In-depth reporting insights

What is POS for Small Business?

POS stands for point of sale. These digital-based systems enable small businesses to accept payments from customers both in their physical stores and online. To process payments in physical stores, a small business will need a piece of hardware like a terminal or, with some POS providers, just a phone or iPad.

The best POS systems accept payments and have added functionality, including inventory management, sales reporting, and customer relationship management.

How Much Does a POS System Cost?

The cost of a small business POS system varies widely depending on, firstly, the provider you choose and, secondly, the hardware you need alongside the software. Here’s a closer look at the costs:

Hardware Costs

Some POS providers offer hardware as part of their subscription packages, whilst others require you to pay extra to access the hardware suitable for their product–either as a one-time payment or in monthly installments.

Triple-check the pricing plan you’re looking at to ensure hardware isn’t a sneaky add-on. Where possible, go for a provider that allows you to use your own technology–like an iPad, iPhone, or POS hardware you’ve already purchased–to keep costs down.

Software Subscriptions

All POS providers offer their software as a subscription, although some do have free plans. Usually, you can secure a discount by paying for the software annually rather than monthly.

Payment Processing Fees

Alongside paying to use the POS service, you’ll also incur a transaction fee every time someone makes a payment. These processing fees vary widely by provider and by plan, so review carefully before committing.

Add-Ons

Most POS providers offer their customers additional features to help with managing operations. However, it’s rare that these additions are free. You’ll usually have to pay extra–in the form of a monthly subscription on top of what you’re already paying–to access them.

Features of a POS System

The best POS systems share the following features. Keep these in mind as you browse providers:

  • Flexible payments: Your POS system should accept as many types of payment as possible to give you and your customers flexibility while maximizing sales.
  • Inventory: The POS system will help you stay on top of inventory management.
  • Accounting integration: The POS system should integrate with your accountancy platform to streamline bookkeeping,
  • Scalability: Choose a POS system that can grow with your business.
  • Customer loyalty: Many POS systems feature in-built reward program functionality.

Benefits of Using a POS System

A great POS system can supercharge your business operations, and even help you to unlock new revenue streams. By investing in one, you can expect benefits such as:

  1. Time savings: POS systems today do much more than payment processing. They’re effectively a hub for operational efficiency. In that sense, a great tool can save hours of work otherwise spent shifting between different systems.
  2. Better customer experience: Excellent POS systems enhance the customer experience by offering innovative features like QR code payments, loyalty programs and customized marketing promotions.
  3. Ecommerce capabilities: Many POS providers offer website builders and ecommerce features to help their customers embrace online sales.
  4. Boost revenue: Through data-driven analytics and reportings, POS systems can help small businesses discover untapped revenue streams and opportunities.
  5. Operational improvements: With features like inventory management, table management, employee management and more, POS systems can help small businesses take control of their operations for enhanced efficiency.

Types of POS Systems

As well as choosing a POS system, you’ll also want to think about the POS system hardware you’ll go for. Below, we’ll explore the options:

Mobile POS systems

Smartphone POS systems work by installing a specialist app onto your iPhone or Android, allowing the device to become a piece of POS hardware.

Tablet POS systems

Similarly, specialist POS applications allow iPads and other tablets to become POS hardware.

Terminal POS systems

Terminal applications are typically found in retail stores. They feature a card terminal, barcode scanner, and cash drawer.

Online POS system

Online POS systems allow you to use your own hardware to run the software–such as a desktop or laptop.

Self-service kiosk

You often find these in fast food restaurants. They’re specifically designed to allow users to scan or order their own items and pay, without the need for a store associate to intervene.

How We Test and Rate POS Systems

To provide our readers with accurate and well-informed recommendations, we test the most popular POS products on the market to find the best options for you. Our methodology consists of the following criteria:

  • Features: We examine the features offered by each software, how useful those features are, and how they compare to others on the market.
  • Scalability: We look at how many users can be added to a platform and how easy it is to do so to ensure companies can easily add more employees to their payroll as they scale their operations.
  • Integrations: We evaluate each piece of software’s integrations to determine how well it fits in with other key pieces in a business’s software stack and whether its functionality can be expanded as required.
  • User Experience: We get hands-on with each product to put ourselves in the shoes of a new user, testing each platform to gain an understanding if the platform is easy to use or requires onboarding.
  • Total Cost: Transaction fees, hardware costs, and additional costs. We look at the features, integrations, customer service, and extras to determine if the price of the software matches the value it provides. We score a product higher if it offers customers a free trial and is upfront and transparent about its pricing plans.
  • Security: We examine each company’s security protocols and assess the measures it has in place to safeguard user data.
  • Customer Reviews: We consider customer reviews from reputable third-party websites as a crucial aspect of our evaluation process.

How to Choose a POS System

All of the seven POS providers above would make great choices for many businesses. So, how do you choose? Here’s what to consider when deciding what POS provider to go for.

Industry featuresIntegrationsUser ExperienceCostCustomer Support

Selecting POS software tailored to your business type is crucial, as different industries have distinct operational needs. For instance, what works for a retail store might not suit a hotel’s requirements.

By aligning your POS with your business type, you ensure it caters to industry-specific functions and features.

Integrations enhance your POS system’s functionality by linking it with accounting software, customer relationship platforms, and more. Unifying your various platforms streamlines operations, helping you to gain better insights from your data and enhance competitiveness.

A user-friendly POS system reduces staff’s learning curve, enabling them to serve customers more effectively. This enhances the customer experience, minimizes errors at checkout, and boosts efficiency.

POS systems offer various pricing models, including subscriptions, hardware purchases, and transaction-based fees. Understanding pricing in the context of your business’s financial resources is crucial.

Choosing a POS provider with robust customer support helps minimize disruptions and potential revenue losses. Look for a provider with 24/7 support.
Customization

One size fits all won’t help you stand out from the crowd. That’s where customization comes in, letting you tailor your POS platform to suit your brand values and workflows.

Other POS & HR Guides

Are you curious to learn more about how POS software can revolutionize your business? Our POS and HR guides below provide more information.

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Hannah Pisani
Tech Expert
Hannah Pisani
Tech Expert

Hannah Pisani is a seasoned writer with a keen focus on the intersection between technology and the evolving nature of work. Over the last five years, she has written content for numerous leading technology brands, including Microsoft, AWS and Oracle. She regularly contributes to international technology publications such as Silicon Angle, Cloudwards and Techopedia. Hannah's depth of knowledge encompasses HR software, cybersecurity, SaaS tools and marketing optimization. She thrives on leveraging her expertise to empower business leaders, guiding them towards informed decisions that optimize efficiency and drive productivity.