More and more companies are implementing the best workflow management software in 2024 to streamline document workflows, coordinate tasks between teams, or automate workflow processes — and with many free workflow management tools available, there’s no reason to fall behind this trend.
I’ve extensively tested and reviewed workflow management systems over the last few months, and I’ve compiled this list of the top ten providers. I focused on factors like pricing, free plans, automations, and third-party integrations to help you find your ideal solution.
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The 10 Best Project Management Workflow Software Ranked
Choosing the right workflow management software is crucial for efficient project execution. Here, I present a shortlist of the 10 best solutions available.
- Monday.com — Best workflow software solution for deep customization
- ClickUp — Best workflow management software for small businesses
- Wrike — Best free workflow management software
- Smartsheet — Best spreadsheet-style workflow management software
- Resource Guru — Best workflow software for effective project scheduling and resource allocation
- Teamwork — Best workflow management tool with communication integrations for agencies
- Bonsai — Best workflow management software for freelancers and contractors with time-tracking and accounting features
- Work Otter — Best workflow management tool for project, resource, and portfolio management
- ProWorkflow — Best online workflow management system for ease of use
- Oracle Netsuite — Best workflow automation software for large organizations
The 10 Best Workflow Automation Tools for Businesses
Name | Best For | Starting price/month | Free Version | Mobile Support | Integrations |
Monday.com | Businesses of All Sizes | $9 | Free Plan | Android and iOS | Gmail, Outlook, Zendesk, Stripe, and thousands of others |
ClickUp | Small Businesses Looking for a Great Free Plan | $7 | Free Plan | Android and iOS | 1,000+ integrations |
Wrike | Best For Teams with International Collaboration | $9.80 | Free Plan | Android and iOS | Integration App Store and Open API |
Smartsheet | Best for Businesses with a Small Workforce | $7 | 30-Day Free Trial | Android and iOS | 90+ in App Marketplace |
Resource Guru | Optimizing Resource Allocation | $4.16 | 30-Day Free Trial | No Mobile Apps | 1,500+ |
Teamwork | Businesses Doing Agency or Client Work | $9.99 | 30-Day Free Trial | Android and iOS | Microsoft 365, Zapier, Google, and many more |
Bonsai | Best for Freelancers or Single Users | $21 | 7-Day Free Trial | Android and iOS | App Marketplace |
Work Otter | Best for Large Businesses with Multiple Projects | $10 | Free Plan | No Mobile Support | Jira, Teams, Dropbox, Google, and more |
ProWorkflow | Businesses Needing an Integrated CRM | $18 | 30-Day Free Trial | Android and iOS | Zapier, Xero, Clearbooks, and many more |
Oracle Netsuite | Best For Enterprise Businesses | Custom Quote | 14-Day Free Trial | Android and iOS | Open API |
The 10 Best Workflow Management Tools Reviewed
When it comes to the right workflow automation software for your business operations, the best tools let you optimize workflows, streamline processes, create automation templates, and more.
To help you select the best workflow automation software for your organization, I’ve reviewed the top solutions based on factors such as ease of use, feature set, value for money, and support.
1. Monday.com — Best Workflow Automation Software Overall
Monday Work Management offers an all-in-one workflow management software system, integrating CRM, sales, and work management. In particular, it focuses on streamlining processes, setting goals and strategies, and navigating projects.
Monday’s main selling point is that it lets you optimize workflows, helping you automate repetitive tasks and streamline operations.
Best For | Starting price | Free Version | Mobile Support | Integrations |
Businesses of All Sizes | $9 per month | Free Plan | Android and iOS | Gmail, Outlook, Zendesk, Stripe, and thousands of others |
Monday provides both pre-built templates and a platform to support automated workflows and customize them to your specific needs.
Every aspect of your workflow can be entered into Monday, with no coding knowledge needed, thanks to a drag-and-drop interface that’ll let you set up basic workflow automation within minutes.
Support provided by Monday.com includes self-help articles, online forums, 24/7 support for paying customers, and regular webinars to assist users in learning how to automate workflows and maximize their use of the software. It also offers a wide range of integrations with popular third-party apps, and you won’t be surprised to learn that Monday also tops my list of the best project management software available.
Monday offers a range of pricing options to cater to different needs. The Free plan is perfect for individuals and includes up to two seats, three boards, templates, unlimited docs, and basic mobile apps. The lowest paid plan is $9/user/month with a minimum of three users.
Read More: Our Full Monday Review
Pros
- Powerful time-saving tool that lets you create custom workflows
- Among the most comprehensive workflow management tools available
- Excellent dashboards
- Wide range of integrations with popular third-party apps
Cons
- New users may require some training
2. ClickUp — Best Workflow Management Software for Small Businesses
ClickUp offers a wide range of features to help you efficiently plan, track, and collaborate on projects.
The platform stands out for its rich feature set, versatility, and features for individuals and small teams due to its generous free plan, which includes unlimited tasks.
Best For | Starting Price | Free Version | Compatibility | Number of Integrations |
Small Businesses Looking for a Great Free Plan | $7 per month | Free Plan | Android and iOS | 1,000+ integrations |
ClickUp’s core workflow management tool encompasses task management, time management, and collaboration tools. Users can choose from various project tracking views, such as list, board, calendar, or Gantt views, and build custom workflows with different colors, themes, and descriptions.
Time management capabilities include creating schedules, organizing calendars, managing capacity, and tracking time. It’s also easy to facilitate collaboration across departments with features like commenting on tasks and documents, real-time chat, and file sharing.
An unusual feature is ClickUp’s in-app video recording, which is available on all plans. This allows your team members to send screen recordings as messages, eliminating the need for lengthy email chains or in-person meetings and enabling clear instructions for upcoming tasks.
ClickUp’s free plan includes numerous valuable features, such as collaborative documents, whiteboards, Kanban boards, unlimited tasks, and sprint management. Its paid plans enhance customization options and are geared toward larger teams or teams working in collaboration.
Read More: Our Full ClickUp Review
Pros
- Great team communication tools
- Free plan with valuable features and unlimited Gantt charts
- Strong task management, time management, and collaboration tools
- In-app video recording feature for clear communication and instructions
Cons
- Can be daunting for new users
3. Wrike — Best Workflow Automation Software with Unlimited Free Projects
Wrike is a versatile and collaborative workflow automation software, suitable for businesses of all sizes. Its user-friendly dashboard and enterprise-grade tools make it easy to manage both one-time projects and ongoing tasks.
The software offers various views, including Kanban, Calendar, and Table, allowing users to choose the most suitable visualization for their projects. It also provides customization options with custom workflows specifically tailored for marketing and creative teams and professional services.
Best For | Starting Price | Free Version | Compatibility | Number of Integrations |
Best For Teams with International Collaboration | $9.80 per month | Free Plan | Android and iOS | Integration App Store and Open API |
Wrike stands out with its Work Intelligence suite, powered by machine learning. This suite enables proactive project risk management, automatic task creation, streamlined collaboration, digital asset management, and efficient communication through automated response suggestions.
It also integrates with over 400 productivity apps and tools, expanding its capabilities and allowing users to connect their working technology stack.
Wrike supports unlimited projects and subtasks in its free account. While Wrike’s pricing starts at $9.80 per user per month with a two-user minimum, its comprehensive features and ability to support both project management and collaborative work make it a valuable investment. Wrike also supports multiple languages.
Read More: Our Full Wrike Review
Pros
- Powerful Work Intelligence suite, driving process automation
- Useful free plan
- Wide range of integrations
- Great multilingual support
Cons
- Time tracking is only available with the Business plan or higher
4. Smartsheet — Best Workflow Automation Software with a Simple and Efficient Design
Smartsheet is one of the best workflow automation tools for those looking for a simple and efficient design. While its interface resembles a spreadsheet, it offers much more functionality and versatility than just that and allows users to tailor it to their needs, making it suitable for a wide range of projects and industries.
Best For | Starting Price | Free Version | Compatibility | Number of Integrations |
Best for Businesses with a Small Workforce | $7 per month | 30-Day Free Trial | Android and iOS | 90+ in App Marketplace |
It’s a highly flexible and customizable platform. You can create sheets with various formatting options, such as drop-down menus, contact lists, dates, checkboxes, and symbols, making data more dynamic and accessible.
The conditional formatting tool allows for easy highlighting of important information. Smartsheet also lets you create automated workflows and supports web form input, proofing, and approvals, which enhance workflow efficiency.
However, some users may find the spreadsheet-like interface challenging to navigate, so it may not be suitable for everyone. Nevertheless, for those willing to invest time in learning the app, Smartsheet can be used for workflow management, task tracking, CRM, and online collaboration.
Smartsheet offers a range of pricing plans, including a free forever plan and affordable paid plans starting at $7 per month.
Read More: Our Full Smartsheet Review
Pros
- Highly customizable and versatile
- Powerful analytics and reporting tools
- Strong data protection and compliance
Cons
- Lack of real-time updates
5. Resource Guru — Best Workflow Automation Software with Resource Management at Every Level
Resource Guru is a workflow management tool that offers a range of features to help teams schedule and manage projects effectively, with an intuitive user interface. It also offers integration with other calendars, allowing teams to stay up-to-date with personal dashboards and daily scheduled emails.
Best For | Starting Price | Free Version | Compatibility | Number of Integrations |
Optimizing Resource Allocation | $4.16 per month | 30-Day Free Trial | No Mobile Apps | 1,500+ |
The platform also provides insightful reports, allowing project managers and team leads to analyze utilization rates across projects and clients for more accurate forecasting. With real-time tracking of team availability and time off, it can help you avoid overloading team members with unrealistic workloads.
The flexibility and customization options offered by Resource Guru allow you to track tasks, allocate resources, and gain visibility into team members’ availability and roles quickly and easily.
Its drag-and-drop functionality allows for quick and seamless scheduling adjustments, ensuring that teams can adapt to changing project requirements on the fly.
Resource Guru has three different pricing plans, which are reasonably priced compared to other workflow management tool platforms on this list.
Pros
- Intuitive user interface and easy assignment of work
- Centralized management for efficient resource allocation
- Real-time tracking of team availability
- Customization options with color-coding and drag-and-drop functionality
Cons
- No mobile app
6. Teamwork — Best Cloud-Based Workflow Management Tool
Teamwork is a cloud-based project management tool that combines traditional project management with time tracking and financial functionalities, making it a powerful option for businesses, particularly those following an agency or client services model.
The process management tool caters to agencies and users can tailor their workflows and client permission settings according to their needs. The platform also offers easy-to-use workflow automation, simplifying task management and ensuring smooth progress.
Best For | Starting Price | Free Version | Compatibility | Number of Integrations |
Businesses Doing Agency or Client Work | $9.99 per month | 30-Day Free Trial | Android and iOS | Microsoft 365, Zapier, Google, and many more |
Teamwork’s interface is colorful and user-friendly, offering Kanban, Gantt, and List views, allowing users to organize tasks and projects according to their preferences. The platform’s simplicity doesn’t compromise its breadth of features, though, making it suitable for both technical and non-technical users.
Additionally, the platform includes built-in time tracking, budgeting, invoicing, and expense tracking capabilities, providing a comprehensive overview of project financials.
The product offers integrations with popular tools like G-Suite, Microsoft Office, and Zapier, enhancing its versatility. The platform also provides additional products like Teamwork Chat, Teamwork Desk, and Teamwork CRM, which seamlessly integrate with the core project management tools.
Teamwork is also pretty easy to set up. Their support team offers email and live chat assistance during business hours, supplemented by a comprehensive library of tutorial videos, webinars, and knowledge-base articles. They offer a free forever plan and affordable paid plans starting at $59.99 per month.
Read More: Our Full Teamwork Review
Pros
- Specialized features for agencies
- Easy-to-use automation
- Multiple task organization views
- Integrations with popular tools and other Teamwork products
Cons
- Fewer integrations than some other options
7. Bonsai — Top Workflow Management Software For Freelancers
Bonsai is a cloud-based time-tracking solution that takes only minutes to set up and offers a straightforward user experience, making it easy for freelancers and contractors to create and send invoices to their clients.
Bonsai’s cloud-based accounting and invoicing tools are also particularly useful for helping independent workers keep their small businesses financially organized.
Best For | Starting price | Free Version | Mobile Support | Integrations |
Best for Freelancers or Single Users | $21 per month | 7-Day Free Trial | Android and iOS | App Marketplace |
Bonsai’s range of tools is tailored for freelancers and contractors, including time tracking, contracts, proposals, and task tracking. Task management in Bonsai is relatively simple, allowing users to create tasks with descriptions, due dates, and assignments.
Additionally, Bonsai automates the invoicing process, generating pre-filled invoices based on client and project information. It also supports recurring invoices and integrates with payment platforms like Stripe and PayPal.
However, Bonsai’s collaboration features are limited, making it more suitable for one-person teams or coordinating with subcontractors and clients. It lacks advanced project management tools and integrations and is only available in English.
Bonsai offers three pricing plans: Starter, Professional, and Business. The Starter plan is priced at $21 per month and is ideal for freelancers and contractors just starting out.
Pros
- Easy to get started
- Efficient invoicing and accounting
- Tailored for freelancers and contractors
Cons
- Lack of advanced project management tools and features
8. Work Otter — Most Scalable Project Management Platform
WorkOtter is a cloud-based project, resource, and portfolio management software product. It supports different methodologies and best practices while allowing customization to fit the specific needs of organizations.
With interactive Gantt charts, your users can build plans and schedules, track tasks, time, budgets, costs, and risks, and gain broad visibility and control over groups of projects and programs.
Best For | Starting Price | Free Version | Compatibility | Number of Integrations |
Best for Large Businesses with Multiple Projects | $10 per month | Free Plan | No Mobile Support | Jira, Teams, Dropbox, Google, and more |
The business process and project planning software also excels in portfolio management, allowing users to manage multiple projects and program groupings. It facilitates strategic planning with an interactive workflow map, filters, and a what-if analysis tool. Capacity and demand planning tools provide top-down and bottom-up visibility and financial tools to track time, expenses, and budgets and provide financial reporting.
WorkOtter’s best features lie in its project management and scheduling capabilities. It provides an HTML5 Gantt chart with a drag-and-drop interface, critical path analysis, and support for different planning methodologies such as agile, Scrum, MSP, and waterfall.
Project logs help manage issues, risks, change, support, and actions, and schedules can be published for enhanced visibility with automatic alerts and email notifications.
WorkOtter also offers additional features like built-in messaging, document sharing, dashboards, charts, and reports. It supports integrations with MS Project, Jira, Excel, and ProjectLibre, enabling seamless collaboration and data exchange with other tools commonly used in project management.
But while WorkOtter is a great workflow management tool, it currently only supports English, and international currency support is lacking. It has a very basic free plan that allows you to access reports, but to get the most out of it, you’ll want to try one of the paid plans.
Pros
- Comprehensive project, resource, and portfolio management features
- Customizable to fit the specific needs of organizations
- Interactive Gantt charts and scheduling capabilities
- Supports different methodologies and best practices
Cons
- No Mobile App Support
9. ProWorkflow — Best Workflow Management App for Easy Resource Management
ProWorkflow is an online project management platform that lets you create custom workflows and automate tasks through its comprehensive features and user-friendly interface. It serves as a centralized tool for organizing information, tracking activities, and facilitating seamless communication with stakeholders.
The platform has strong project and task management capabilities, allowing for seamless document management, team collaboration, and customizable workflows.
Best For | Starting Price | Free Version | Compatibility | Number of Integrations |
Businesses Needing an Integrated CRM | $18 per month | Free Trial | Android and iOS | Zapier, Xero, Clearbooks, and many more |
The software offers a single page for centralized access to important project information, including a Project Board view to manage projects and their progress. Users can easily create workflows, add tasks, attach documents, track time, set dependencies, create subtasks, and classify tasks using tags.
The Gantt view shows availability, workload, and task dependencies, while the Kanban board view offers a quick switch between different task views. The configurable user permissions ensure controlled access to tasks.
ProWorkflow allows users to manage staff, clients, and contractors as resources, with comprehensive permission settings and availability checking for efficient task assignment. It makes it easy to monitor these resources thanks to its built-in messaging, discussion forums, email integration, and notification alerts.
It’s known for its user-friendly interface, requiring minimal training for users to get started. The software also offers responsive customer support to assist users in implementing the tool effectively. Its flexibility and modern features make it suitable for diverse teams and companies.
On the downside, I found that ProWorkflow’s mobile apps have slightly limited functionality, with a cut-down contacts list. ProWorkflow offers two plans: the Professional plan and the Advanced plan. The Professional plan is priced at $18 per user per month and includes comprehensive project, task, and time management features.
Pros
- Easy task management with multiple options
- Visualizations through Gantt view and Kanban board
- Configurable user permissions for controlled access
- Multiple methods for timesheet tracking
Cons
- Mobile apps are lacking in features
10. Oracle Netsuite — Great Workflow Automation Tool for Comprehensive Employee Analytics
Oracle NetSuite is a cloud-based business management suite with strong workflow management capabilities. It offers solid customer relationship management features and broad enterprise resource planning functionality that can be easily expanded through additional cloud-based modules.
The workflow automation software provides excellent drill-down capabilities and simple reporting, making it user-friendly and intuitive.
Best For | Starting Price | Free Version | Compatibility | Number of Integrations |
Best For Enterprise Businesses | Custom Plan | 14-Day Free Trial | Android and iOS | Open API |
NetSuite’s SuiteFlow Workflow Manager is a standout feature. It allows users to create customized flowcharts for their key business processes, making navigating through tasks and streamlining operations easy. Whether entering data, generating reports, or following specific workflows, the system offers flexibility and adaptability.
The platform’s hierarchical dashboards are easily navigable and provide a comprehensive overview of the system’s functionalities. The dashboards are customizable, allowing users to tailor them to their specific needs and preferences. The inclusion of portlets, or widgets, enhances your working experience by providing quick access to relevant information and data.
Oracle NetSuite also offers integrated CRM features throughout the platform. It covers contact and lead management, sales orders and fulfillments, and marketing automation.
As a workflow automation software, NetSuite can initially be overwhelming, as the UI is a little outdated. The interface contains a lot of information, and the higher the permission level, the more complex it may appear. The help system could be improved, as the natural language search capability sometimes falls short of providing accurate results.
Oracle Netsuite’s price is not advertised openly. Instead, you’ll need to contact Oracle’s sales department to discuss your specific needs. However, Oracle’s tools are generally quite expensive compared to the other providers on this list, with a starting price of $99 per month per user, before taking into account the actual workflow management software.
Pros
- Enterprise resource planning functionality
- Custom process workflows
- Easily navigable and customizable hierarchical dashboards
- Strong workflow management capabilities
Cons
- The help system is sometimes unclear
What is Workflow Management Software?
Workflow management software helps businesses streamline, automate, and monitor their processes. It provides a centralized platform for automated workflows and team collaboration, allowing organizations to optimize their operations and improve productivity.
With the best workflow management tools, businesses can create workflows and visual representations of their processes, defining the sequence of tasks, dependencies, and conditions. This allows for a clear understanding of the workflow and enables easy modifications as needed.
By automating tasks, the software eliminates manual and repetitive work, reducing errors and increasing efficiency. It also enables the tracking of task progress, providing real-time visibility into the status of workflows and allowing for better resource allocation and deadline management. Many of the best project management software solutions also incorporate workflow management.
The Benefits of a Workflow Management Tool
Every business can benefit from implementing a workflow management tool for several important reasons:
Good workflow management tools automate manual and repetitive tasks, reducing the need for manual intervention and saving time. By streamlining processes and eliminating bottlenecks, businesses can significantly increase efficiency and productivity.
Tasks are assigned, tracked, and completed in a systematic and optimized manner, leading to faster turnaround times and improved overall performance.
Remote teams are a fact of modern life, but they can be hard to manage. Workflow management tools also provide a centralized platform for teams to collaborate, communicate, and share information. They facilitate seamless team collaboration by allowing users to assign tasks, provide updates, and share files within the tool itself.
This eliminates the need for scattered communications through emails or messaging apps, ensuring everyone involved is on the same page and reducing miscommunication.
Consistency is vital across many different industries. Workflow management tools enable businesses to define and enforce standard processes and workflows. This helps maintain consistency across different projects and teams, especially in complex multi-step workflows.
By following predefined workflows, businesses can ensure that tasks are performed consistently and that quality standards are met. Standardization also facilitates easier onboarding of new employees and reduces errors caused by ad-hoc approaches.
Process management software tools often offer reporting and analytics capabilities. Businesses can gain valuable insights into workflow performance, identify areas for improvement, and make data-driven decisions. These insights help in optimizing workflows, reallocating resources, and improving overall operational efficiency.
Many industries have strict compliance requirements. Workflow management tools can enforce compliance by ensuring processes and tasks follow predefined rules and regulations. They also maintain an audit trail of activities, providing a historical record of who did what and when. This audit trail is useful during audits, regulatory inspections, and legal disputes.
How to Choose the Best Workflow Solution
There are a few factors to consider when choosing the best workflow solution for your business, as no two workflow management tools are built alike. I’ve outlined some of the major ones below.
You should have some idea of the complexity of your business workflows. You may only need a workflow management tool that can handle simple linear workflows for a single shop or a workflow app that supports more complex workflow automation. Either way, you’ll have to ensure the solution can accommodate the intricacies of your workflows.
Consider the user-friendliness of the workflow solutions you’re evaluating and look for intuitive interfaces, drag-and-drop functionality, and visual representations that simplify workflow design and management. A user-friendly solution will reduce the learning curve for your team and let them easily navigate and interact with the software.
The best tools will allow you to easily tailor workflows to match your specific business processes. This way, you’ll easily be able to define rules, conditions, and permissions and adapt workflows as your business needs evolve.
Many workflow tracking tools have integration options with other business applications, including process automation software. Determine if the workflow solution can seamlessly integrate with your existing systems, such as CRM software, automation tools, or document management tools.
By integrating all of your workflow management software into your network, you can enable smooth data exchange and eliminate data silos.
Collaboration features are a key part of business process automation software. When picking your workflow management solution, look for features such as real-time collaboration, task assignment, notifications, and comments. These features enhance teamwork, communication, and visibility into the progress of workflows.
You’ll also need to consider the scalability of the workflow automation solution. Will it be able to handle increasing workflow volumes and growing business needs, as well as display workflow tracking at scale in a clear way?
Can it adequately support your workflows after you’ve performed workflow capture? You can use a free trial to test its performance under pressure, including response times, handling large data sets, and concurrent users.
Consider factors such as the availability of customer support, knowledge bases, tutorials, and community forums, as well as how much access you’ll get at different pricing levels – with phone support being a premium feature in some cases.
Responsive support and comprehensive documentation will be valuable during tasks like implementing workflow automation to streamline repetitive tasks and creating customizable workflows.
Workflow Software FAQs
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References
Workflow Management System (NIST)
Workflow Capture (USGS)