A Full Monday.com Review for 2024

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Our Verdict

Monday is highly reputable, easy to use, and affordable — A top choice for any business

Monday has one of the best reputations, and for good reason.  Monday’s project management suite has everything most businesses need at an affordable (and competitive) price.

Easy integration with Monday CRM and the HR capabilities, its ease of use, and the free plan are the cherry on top — it caters to various needs and budgets.

The free version isn’t as feature-rich as some other options on the market and time tracking isn’t available on lower-end plans — whether this is a problem all depends on your specific needs.

We’ve chosen Monday as our work management solution and would recommend it to anyone looking for an intuitive means to effectively manage tasks, projects, and resources from a single dashboard.

Unsure? Be sure to read what we found in our testing for this Monday review. We also compare it to other market leaders like ClickUp, for example, to help you decide.

Pros

  • Has a free forever plan
  • Intuitive and easy to use
  • 200+ templates + it's fully customizable
  • Easy IF/THEN automations
  • Goal setting and OKRs

Cons

  • Time tracking is only available from the Pro plan
  • The mobile app lacks some functionality

Monday.com is a leading project management tool — delivering an intuitive, user-friendly interface, several templates, and impressive automations. Read on for an in-depth Monday.com review — we’ll cover pros and cons, pricing, use cases, features, and more.

Monday.com Pricing

Monday.com is an affordable solution offering a free plan for 2 users and numerous affordable paid pricing plans. Here are your options compared:

Free Plan Basic Plan Standard Plan Pro Plan Enterprise Plan
Starting Price $0 $9/user/month $12/user/month $19/user/month Custom
User Limit 2 Unlimited Unlimited Unlimited Unlimited
Free Version Yes 14-day trial 14-day trial 14-day trial 14-day trial
Task/Project Limit 3 boards 3 boards 5 boards 10 boards Unlimited
Time Tracking
Project Views Unlimited Unlimited Unlimited Unlimited Unlimited
Automation
Custom Fields
Approvals
Templates 200+ 200+ 200+ 200+ 200+
Security 2FA 2FA 2FA 2FA and Google Authentication Enterprise-level security
Integrations 250 actions/month 25k actions/month Enterprise-level integrations
Free Plan

Free Plan

Monday’s free subscription gives you access to up to 3 boards for 2 users, making it a great choice if you’re a solopreneur or looking for a tool for basic task management needs.

This makes it an impractical plan for businesses with several team members, though. While functionality is limited, Monday’s free version is generous in regard to docs and templates.

With this plan, you get 200+ templates and unlimited docs, and you can use Monday’s iOS and Android apps. However, if you’re looking for more free functionality, you might want to check out ClickUp.

ClickUp gives you access to over 11 board views (from Gantt charts to lists) and additional customization options, alongside time-tracking, which is rare.

Basic Plan - $8/user/month

Basic Plan – $9/user/month

Monday offers a number of affordable paid plans. This starter paid plan costs just $49 per month for 10 users. With it, you can access many of Monday’s awesome project management features.

This includes Kanban boards and templates, as well as unlimited free viewers for collaboration, 5GB of file storage, and even prioritized customer support.

Standard Plan - $12/user/month

Standard Plan – $12/user/month

With the Standard plan, you’ll definitely notice the difference when it comes to additional features. It adds automations and integrations into the mix — giving you 250 per user every month.

This allows you to automate your workflows and easily integrate Monday with the rest of the tools in your tech stack. However, compared to Wrike, for example, you may find integrations lacking.

That said, this plan also gives you access to a visual timeline and Gantt charts  — helping your team to easily track task dependencies and deadlines. You can also provide guest access to clients or freelancers.

Pro Plan - $19/user/month

Pro Plan – $19/user/month

The Pro plan was designed to support complex workflows at scale. It’s ideal for project planning and gives you access to chart views and time tracking to help you get your projects delivered on time and boost productivity.

When it comes to automations and integrations, you get 25k actions per month for each user, which is a noticeable jump from the lower-tier plans. You can also create a centralized dashboard.

This dashboard brings together data from 10 different boards — giving you enhanced visual insights into your projects and timelines.

Enterprise Plan - Custom Pricing

Enterprise Plan – Custom Pricing

The Enterprise plan gives you exclusive, advanced features tailored to your organization. This includes multi-level permissions, enterprise-grade security, tailored onboarding, and advanced reporting and analytics.

Designed with large teams in mind, when it comes to creating boards, the Enterprise plan allows you to combine 50 different ones.

Monday.com Features

Monday’s project management software offers a range of features — from the usable dashboard to automations. However, there are several stand-out features that you need to know about — including the new AI assistant.

Here are the key features we found when compiling our Monday review.

Productivity Overviews

 

With Monday, you can get detailed overviews of every aspect of your projects from a single centralized dashboard. You can use the visual dashboard to track a number of relevant elements.

This includes your team’s calendar, timelines, and files, amongst others. Monday also offers several viewing options, including color-coded charts, calendar view, lists, and image-based files.

We loved how easy it was to keep track of our projects and organize tasks with the color-coded tabs and images in the different views. That said, we found it offers more than just a bird’s eye view of your projects.

You can monitor progress on a very granular scale. For example, the Team Projects Lists show the assignee, a color-coded project status, and the due date. You can also add additional tabs to suit your teams’ needs.

Templates

To get you started, Monday provides a number of templates for different use cases, including team projects, recruitment tracking, sprints, production orders, and loads more.

This allows you to use Monday to track your projects and metrics across departments. The templates are fully customizable, too, so you can switch them up based on what you need.

We also like that Monday is constantly bringing out new templates. The latest ones include product development, contacts, and even content calendar templates.

Automations

 

69% of people say that automation reduces time spent on tasks. Monday offers several code-free automations, including notifications, task creation, and ready-made automations.

As a project management tool, Monday is an awesome piece of software to help you stay updated on where each of your projects are in the project lifecycle — all without a steep learning curve.

You can set up automated emails when due dates arrive and for any project updates or completions. Not only that, but you can also set up customizable automations based on your project workflows.

AI Assistant

What is great project management software without AI? Gartner notes that generative AI adoption is accelerating, and with Monday, you can get access to an AI assistant for all your project needs.

We were impressed with the scope of Monday’s AI when it came to task automation in particular. It’s an invaluable asset that you can use across departments — including operations, product, sales, HR, and marketing.

Here are some of the ways you can use Monday’s AI:

  1. Transform project ideas into actionable notes
  2. Calculate budgets
  3. Prepare release plans
  4. Write blog briefs and content
  5. Write interview questions for prospective hires
  6. Create requirement templates
  7. Summarize phone calls
  8. Get template suggestions for emails
  9. Prepare GTM strategies
  10. Write internal notes

Monday’s AI is still in beta, and they plan to bring out new features soon, too. Overall, we’ve just touched on Monday’s potential, but it’s easily one of the best project management software tools out there.

CRM Features

We also did a Monday CRM review. The CRM Monday offers is separate from the project management solution. It’s an affordable yet highly competent CRM.

It lacks a free plan, which might be a bummer for some, but overall, it offers insane value for money. For starters, with the CRM software by Monday.com, you can send bulk, personalized emails.

Then, you can use the built-in email tracking to check when these emails are delivered and even opened. If you don’t know what to write, you can pick one of Monday’s email templates.

We liked how the Monday Sales CRM lets you embed contact forms on your site for lead generation, too. Once you have the lead, Monday’s lead scoring offers valuable insights into the chances of the deal being successful so your sales reps can better prioritize leads.

We found this all worked really well. It also integrates with Gmail and Outlook, so any email received will be reflected on your Monday CRM account, and there’s pipeline management.

Plus, as with emails, you have ample templates for leads, contact, and deal management. Overall, the CRM system Monday offers is easily one of the best small business CRM solutions.

Especially when you consider that many of these features are unlimited from the get-go. For instance, you get unlimited boards, custom pipelines, contacts, and free viewers.

Plus, you also get 200+ templates to fit the unique needs of your business. As such, some would argue that Monday is also among the top Enterprise CRMs.

Monday.com Integrations

Monday’s project management software offers over 200+ different integrations, including Slack, Excel, GitLab, and Microsoft Teams. Monday never fails to disappoint when it comes to usability, either.

To set your integrations up, just click the ‘integrations’ button on the left-hand side of your current dashboard and select the integrations from the visual logos listed in Monday’s integrations center.

Despite the many pros of Monday’s integrations, it doesn’t offer as many integration options as rivals like ClickUp, for example, which offers 1,000+ integrations with their free and Unlimited plans.

Monday.com Customer Reviews

Monday has favorable reviews across the net. Over 10k reviewers give Monday.com a 4.5-star rating on G2, for example. In terms of the Monday CRM, it’s rated 4.7/5 on GetApp and 4.6/5 on G2.

The CRM Monday offers also has high praise for its ease of use, and the value for money on offer is something many mention — you’d really need to nitpick to find flaws.

In terms of project management software, many boast how easy it is to use and that they love the visual dashboards. Reviewers also note that the automated updates to project changes are helpful.

Reviews say project collaboration is a huge plus, too. They add that they can easily use the tool to assign colleagues to tasks and automate project notifications to help keep everyone on the same page.

Several add how it saves time with creating tasks too, and that they’ve saved money tracking project progress. However, some highlight that the app isn’t as easy to use as the desktop solution.

Many noted that Monday’s app lacks several features offered on desktop — such as user management. On reviewing the app, we agree that it’s not quite as usable as Monday’s desktop solution.

What is Monday.com Good for?

We found during our Monday.com review that it offers a super-usable dashboard for both an in-depth and birdseye look at your projects alongside several impressive automations and integrations.

In addition, Monday offers several different templates to help team members across departments get the most out of the software. While you can use Monday for personal use, it’s best suited to businesses.

In fact, it’s a top choice for any sized business. We (and you) would really need to nitpick to find flaws in this project management tool. One thing is clear, it’s the go-to for many.

The Monday CRM is another highlight of the Monday platform — it offers a user-friendly interface that’s as intuitive as the project management solution — offering everything businesses need in one at an affordable price.

Monday.com vs Top Competitors

Our Monday.com review wouldn’t be complete without seeing how it compares to leading Monday alternatives. It’s fantastic for task management and customer relationship management, but that doesn’t mean it’s the right choice for everyone.

Here’s how Monday stacks up against rival work management tools:

Monday Wrike Smartsheet ClickUp Teamwork Awork
Best For Any-sized company Integrations Spreadsheet project management Free project management software Client-service teams Agencies, consultants, and tech teams
Starting Price $9/user/month $9.80/user/month $7/user/month $7/user/month $5.99/user/month $9.80/user/month
Free Version Free plan Free plan Free plan Free plan Free plan 14-day trial
Compatibility Android, iOS, Mac, and Windows. Android, iOS, Mac, and Windows Android, iOS, Mac, and Windows Android, iOS, Mac, and Windows Android, iOS, Mac, and Windows Android, iOS, Mac, and Windows
Top Features AI assistant, 200+ templates, customer relationship management Customizable dashboards, help centers, in-depth analytics Fully customizable spreadsheets, build your own no-code apps, customizable dashboard and reports Frequent checklist reminders, nested subtasks, 15+ project views Impressive budget tracking, portfolio management, detailed client view Track project times to the second, invite freelancers, clients and partners, Kanban board

Monday.com vs Asana

Asana is a great tool and is one of Monday’s top competitors in the digital project management software space. To start with, Monday is the more affordable option — starting at just $9 per user per month vs $10.99 for Asana.

Both task management tools give you access to a number of views and automations. However, Monday’s dashboards are super visual and easy to use — slightly edging out Asana in this respect.

In comparison, Asana offers additional reporting features — allowing you to track the performance of team members. You can also view team members’ workloads from a central dashboard.

However, Monday takes the edge when it comes to their customer support — offering premium support through phone, email, and online chat support vs Asana’s email and chat-based support.

Read More: A full Asana Review.

Monday.com vs ClickUp

Both Monday and ClickUp are go-to cloud-based project management tools. In terms of functionality, both offer an intuitive dashboard, time-tracking feature, templates, and a number of integrations.

When it comes to UX, Monday shines — offering a dynamic, visual dashboard that covers every aspect of your projects, fine-tuning the way you handle task management — from timelines to file sharing.

However, unlike ClickUp, Monday puts some features on limited use — only allowing 250 integration and automation actions each month with their standard plan.

Both providers offer free plans and trials, though. However, ClickUp is better for running multiple projects as it gives unlimited users access to unlimited features compared to 2 users for 200 tasks on Monday’s free plan.

This makes ClickUp a great option if you’re after the best free project management tool.

Read more: A Full ClickUp Review for 2024

Monday.com vs Trello

Trello is another powerful tool for task management. Both are affordable, easy to use, and come with a host of cool features — making them ideal picks for tech pros and beginners alike.

While both user interfaces are intuitive and easy to navigate, some users note that Trello’s task card system is overwhelming for larger projects. It’s best for basic task management needs.

One feature we loved in Trello? The community-designed templates from other users and brands — including Buffer’s marketing team, globally-recognized academics, and UNICEF.

Both offer free plans and 14-day free trials. However, they’re generous in different ways — Trello offers unlimited storage space and custom backgrounds, while Monday offers unlimited boards and docs.

Read More: A Comprehensive Trello Review for 2024

How We Test Project Management Tools

We’ve been testing tech tools for over 13 years and have tried and analyzed thousands of market-leading products to give you an in-depth view of the best solutions out there.

We test a range of features, including automations, integrations, usability, and more of all the best project management solutions, to give a well-rounded overview of each solution.

We also take into account other user reviews to ensure that we’re including everything our readers would need to know to make an informed decision.

How to Choose the Best Project Management Solution

Here’s what you need to consider when looking into buying the best project management app for your needs:

PriceFeaturesScalabilityEase of UseIntegrationsCustomer Support

First up, you need to consider pricing. Does the solution you want offer a plan at the right price with all the features you need to successfully manage your projects?

Try to consider both value and cost — cheaper solutions may not deliver the functionality you need.

Do the features you’re looking for come with the plan you can afford? Factor in features like automations, integrations, AI, customization options, and similar features. Note that some features, like customizable workflows, may be restricted to the higher-tier plans.

How easy is it to scale with your chosen provider? And how much does it cost to scale with them? These are some of the other factors you should consider. While some solutions may be great options for small business needs, they may not accommodate your needs well as you grow.

You should also consider how usable the platform is for different team members. Does it have an intuitive, user-friendly interface? Does it require extensive onboarding and training to use? What’s the mobile version like? Make use of any free trials to test for usability.

How many integrations do you get with each platform and plan? Some tools offer 200 integrations, while others offer thousands. How many you need and will actually use will depend on the size of your team.

Customer support is another factor to consider. Does your solution offer free, accessible customer support? How is support delivered — via email, chat, or phone? Does your solution also offer an in-person support team?

FAQs

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Kirsten Lamb
Technology Expert
Kirsten Lamb
Technology Expert

Kirsten Lamb is a freelance conversion copywriter and content marketer with a specialist focus in technology. She previously studied at Keele University and The University of Edinburgh. She has over 7 years of experience in the marketing industry and has worked with brands like Hotjar and WooCommerce, plus on the tech side of Booking.com.