SpyX Review 2024

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Our Verdict

SpyX has many great features but a few drawbacks too

SpyX is an overall good choice for those looking for a comprehensive monitoring solution. Its standout features include its live screen recording, GPS tracking, and social media monitoring, making it ideal for parents wanting to monitor their children’s online activities and location.

It’s also a great option for couples looking for transparency in their relationships. SpyX excels with its user-friendly interface on Android and iOS phones and remote access capabilities, allowing for effective tracking without direct installation on the target device.

However, SpyX has a few drawbacks. Like some other spy apps, data sync for information like text messages and social media interactions can take a while. Also, while using SpyX without installing an app on the monitored phone is an option, it doesn’t work as well, and some customers have mentioned poor customer service.

As a pricer spy app with no free trial and no strong refund policy, SpyX may not be the best choice for you, but it’s generally considered a decent spy app, offering a range of monitoring features that many customers find useful.

Pros

  • Location tracking
  • Social media monitoring
  • Monitors both Android & iOS without rooting or jailbreaking
  • Web & app monitoring
  • Live audio and screen capture feature

Cons

  • No money-back guarantee
  • Some reports of poor customer service
  • Pricier than some other spy apps
  • Slow data syncing, so information isn't in real-time

In my thorough SpyX review, I examine whether it lives up to its reputation as a versatile tool for parents and couples. I explore its notable features, such as live screen recording, GPS tracking, and social media monitoring, and examine its pricing, usability, and performance.

While SpyX offers some impressive functionalities, it may not suit everyone’s needs and has a few drawbacks worth considering. Read on to determine if SpyX is the right choice for you or if you might need to explore other options.

What Is the SpyX App?

SpyX.com is a powerful monitoring tool developed by a leading provider of surveillance and monitoring software. Renowned for its discreet operation, SpyX lets you secretly monitor Android and iOS devices by installing the app or accessing iPhones using iCloud credentials.

It captures a wide range of data, including text messages, call logs, GPS locations, social media usage, and web history, sending this information to a secure online account accessible from anywhere.

SpyX is designed to provide comprehensive monitoring, making it useful for parents, couples, or individuals seeking to track mobile device activity discreetly. I didn’t have any trouble navigating and using the SpyX dashboard, but it can take some getting used to because there’s a lot of information there.

Something to be wary of is the installation process, especially for Android. The good news is that you don’t need to jailbreak or root the phone. While SpyX.com can monitor an Android phone with its Google account, the data sync takes a long time, and it takes even longer for it to show anything more than a few photos and text messages.

Of course, you will also need to know their Google account info and password, so your monitoring may not be as discreet as you’d like. Similarly, the only way to use the Spy X app to monitor an iPhone is with the other person’s iCloud credentials.

The better installation process is via the app, but you will need physical access to the monitored phone. That’s what you would have to do with most other spy apps anyway, so that isn’t a negative for SpyX. However, if you were hoping for an easy path to monitoring, SpyX’s “hands-free” solution isn’t as quick.

How Much Does SpyX Cost? – Plans and Pricing

The Spy X app offers a single service plan with pricing based only on duration. As expected, long-term subscriptions come with larger discounts.

Spy X Plans Starting Price Number of Devices
1 month $49.98/month 1
3 months $28.32/month 1
12 months $11.66/month 1
Monthly Plan – $49.98 Per Month

The monthly plan starts at $49.98/month and is best for users who need short-term monitoring or just want to test out the tool.

This plan includes essential features such as GPS tracking, call logs, text message monitoring, and web history tracking. Billing occurs monthly, and users can cancel at any time.

3-Month Plan – $28.32 Per Month

This quarterly plan is perfect for those requiring medium-term surveillance. It includes all the same features of the monthly plan, like social media monitoring and live screen recording.

This plan is billed every three months, offering a slight discount ($28.32/month) compared to the monthly option.

12-Month Plan – $11.66 Per Month

The annual plan is best for long-term users and provides the most cost-effective solution. It includes all the features of the latter plans, along with priority support. This plan is billed annually ($11.56/month), offering significant savings over monthly and quarterly plans.

Unfortunately, SpyX doesn’t offer a free trial or a money-back guarantee. It is among the more expensive options around, with pricing similar to mSpy. If you are looking for cheaper alternatives, I would recommend checking out Eyezy or Phonsee.

That said, you get all SpyX features no matter which subscription you choose, including GPS tracking, call logs, text messages, social media monitoring, live screen recording, and more. It also has a demo on its official website that you can play around with. 

SpyX Key Features

SpyX is a monitoring app with features designed to provide comprehensive tracking of the target phone. Whether you need to track calls or social media apps, SpyX offers tools to help you gather insights. Here’s a closer look at the key features that make SpyX a powerful surveillance tool.

Call & SMS MonitoringLocation TrackingSocial Media Apps MonitoringEmail MonitoringMedia AccessKeyloggerDocument Viewing

As one of the most reliable spouse tracker apps, SpyX allows you to monitor call logs and text messages on the other phone. While there’s no call recording, you’ll be able to see who called and the time and duration of the call.

You can also read all text messages, and they’re laid out in the same format as a messaging app, so you don’t have to sift through hundreds of screenshots as with some other apps. You can also set up keywords to flag messages that might have inappropriate content. In my testing, keyword recognition worked really well.

SpyX offers accurate GPS location tracking, allowing you to monitor the target device’s real-time whereabouts. This feature is invaluable for ensuring the safety of your loved ones by tracking their movements.

You can also use it to monitor your children’s whereabouts, ensuring they are where they should be. Location history logs are also available, providing a detailed account of where they have been.

This tool also has quite powerful social media monitoring capabilities, letting you track activities on platforms like Facebook, Instagram, and Snapchat. This feature captures deleted messages, posts, and interactions, offering a comprehensive view of their social media behavior.

It’s particularly useful for parents wanting to protect their kids from online dangers and for individuals monitoring their partner’s social interactions discreetly.

However, SpyX’s social media monitoring can be buggy. Information takes a while to load, and you might need to refresh it a couple of times. While it works well enough with popular apps like Facebook and Instagram, I had trouble getting any data from others like Discord.

With SpyX, you can monitor emails they send or receive. It captures email content, including timestamps and contact details, ensuring a clear view of all email communications.

It helps identify potential threats or inappropriate exchanges, making it a crucial tool for parental control and relationship transparency.

The SpyX app allows you to access and view media files stored on the target device, including photos, videos, and audio files. You can even play videos and audio files right on the dashboard, so you don’t have to worry about downloading media to your own device.

This feature ensures you can monitor the shared and received content, providing insights into the target’s media consumption and sharing habits. It’s especially beneficial for parents who want to ensure their kids are not exposed to harmful content.

The keylogger feature in SpyX records all keystrokes made on the on Android phone, showing you everything the other person types, including passwords, messages, and search queries. This powerful feature provides a detailed view of all activities conducted on the device, offering an extra layer of monitoring.

SpyX lets you view documents stored on the device, including PDFs, Word files, and other document types. This feature allows you to monitor any sensitive or important information being stored or shared on the device.

It’s useful for parents to ensure their kids are not handling inappropriate content, and also makes a lot of sense for employers to ensure their employees aren’t mishandling important company documents.

SpyX Alternatives & Comparison

Let’s compare SpyX software to the other apps in the spy app category. This comparison provides valuable insights into key features, the cheapest prices, and suitability for different monitoring needs, helping you make an informed decision.

Spy Apps Best For Free Demo/Trial Cheapest Plan/Month Number of Devices Tracked Money-Back Guarantee
SpyX Location Tracking and History Demo $11.66/month 1
mSpy Powerful Remote Controls Demo $11.67/month Up to 3 14 Days
uMobix Precise GPS and Live Alerts Demo $12.49/month 1 14 Days
Spynger Keylogging Refund policy $9.28/month 1 14 Days
Phonsee Geofencing and Dating App Logging Demo $8.85/month Multiple 14 Days
Eyezy Custom Word Flagging Demo + 3-Day Free Trial $7.99/month Up to 3 14 Days
Scannero Anonymity 1-Day Trial $0.89 $49.80/month Up to 10 14 Days

Does SpyX Really Work?

Yes, SpyX does work and provides a range of monitoring features such as live screen recording, GPS tracking, and social media monitoring. It is generally effective in tracking various activities on a device.

However, its performance can vary depending on the device and operating system, and some users have reported limitations or issues with certain features. While it offers valuable monitoring tools, it’s essential to review user feedback, as well as all info in my review, and compare it with other options to make sure it meets your specific needs and expectations. I’ll go into more details about SpyX’s installation and compatibility below so you can learn more before you buy.

SpyX Installation Methods and Compatibility

SpyX works on both Android and iOS, but not every feature is available on the latter. Depending on which installation method you use, you’ll get a different feature set on Android as well. Here’s a look at what you get across platforms and installation methods.

Google Cloud Sync (Android)App Installation (Android)iCloud Sync (iOS)

The Google Cloud sync method gives you a “hands-free” monitoring option for Android. However, you will need quick access to the Android phone if they have two-factor authentication set up.

Since the information you’ll see is everything the person has set up to back up to the cloud, it can be a bit limited. You will get access to contacts, browser history, photos and videos, text messages, and emails—basically everything that has backups on Android. Location tracking also works well.

However, social media monitoring is limited to WhatsApp, which is the only app that has Google Cloud backups. Another issue with this method is that you’ll get updates on the cloud backup schedule. Say they have their WhatsApp backups scheduled for every 24 hours, or worse, once a week; that’s how often your dashboard will update as well.

You can circumvent this limitation by getting access to their phone and changing the backup schedule. Luckily, Google apps tend to back up far more frequently, but it still won’t be as real-time as you might like.

This method requires prolonged access to the Android phone but allows for far more comprehensive monitoring if that’s what you are looking for.

Apart from everything you get with the Cloud method, the app installation method adds detailed information about installed apps, the ability to record audio and video from the phone’s mic and camera, and the option to take screenshots. Social media monitoring gets a boost as well, with access to Facebook, Facebook Messenger, Instagram, TikTok, and more.

Using the other person’s iCloud credentials is the only way to monitor iPhones. With this, you’ll get information about calls, text messages, videos, locations, browser usage, installed apps, Notes, Files, and Reminders.

On the social media side of things, you can access popular apps like WhatsApp, Snapchat, Instagram, Telegram, and Skype. The only glaring omission here is Facebook and Facebook Messenger.

SpyX Customer Reviews

For my SpyX app review, I also examined the tool’s customer support. The tool provides multiple support channels to assist users, including 24/7 customer service via email and a live chat option on its website.

However, I didn’t have a great experience trying to contact SpyX customer support. The live chat wasn’t responsive, and they took a long time to reply to an email and only did so after a follow-up. Many user reviews on Trustpilot also mention facing similar issues.

SpyX has 277 reviews on Trustpilot, but its score is currently unavailable due to what Trustpilot says is a breach of their guidelines. This may mean they were posting fake reviews, but at this time, user opinion about SpyX.com seems somewhat mixed.

One reviewer gave it 3 out of 5 stars, noting disappointment that the product required physical access to the target device for setup, which was not communicated before purchase:

“As someone whose major intent was viewing the targeted device in completely stealth mode, this product didn’t seem suitable as before purchasing I was never told about the procedure needing any physical registration on the other device. It wasn’t what I wanted. 

After that, I decided I’d go on Instagram and see what everyone had been talking about angle solvers on getting there they explained the whole process and it was easy and safe. It showed everything discreetly, I was really pleased I went with them.”

On the other hand, a satisfied user rated it 5 out of 5 stars, praising the app’s comprehensive monitoring functions:

“SpyX’s monitoring functions are very comprehensive. Not only can I track my daughter’s phone location, but I can also view browsing history and social application usage.”

Overall, while SpyX reviews are mixed, users like its monitoring features. Some users have expressed concerns about the clarity of setup requirements and the absence of phone support.

Read all customer reviews on Trustpilot

How To Use SpyX – A Step-by-Step Guide

Installing SpyX is a straightforward process that varies slightly between Android and iOS devices. Follow this step-by-step guide showcased on the web on how to set up the app and start monitoring:

  1. Step 1 - Visit the SpyX Site and Choose Which Device You Want To Monitor

    Visit the SpyX website, where you will be prompted to select the device you want to track and monitor. 

    <strong>Step 1 - <strong>Visit the SpyX Site and Choose Which Device You Want To Monitor</strong></strong>
  2. Step 2 - Purchase and Set Up

    Then, choose a subscription plan and complete the purchase. After purchase, you will receive a download link and activation code via email.

    <strong>Step 2 - <strong>Purchase and Set Up</strong></strong>
  3. Step 3 - Submit the iCloud Credentials of Your Target Device

    On your SpyX dashboard, enter the iCloud credentials of the target iOS device. Ensure iCloud backup is enabled on the target device for continuous data synchronization.

    <strong>Step 3 - <strong>Submit the iCloud Credentials of Your Target Device</strong></strong>
  4. Step 4 - Verify and Monitor Your Target Device

    If prompted, complete the two-factor authentication. Once verified, monitoring data will start appearing on your SpyX dashboard.

    <strong>Step 4 - <strong>Verify and Monitor Your Target Device</strong></strong>
  5. Step 5 - Manage the Dashboard

    Now, you can monitor and record call logs, texts, social media activity, GPS locations, web browsing history, and more from your SpyX dashboard.

    This comprehensive monitoring tool provides real-time insights and helps you stay discreetly informed about the target device’s activities.

Methodology

How We Review And Test Spyware Apps

Important Note: Spy software is not legal to use without the device owner’s permission in many countries and states. When we test spy software, we do so only with the explicit consent of the device owner and in compliance with local laws and regulations.

To provide our readers with accurate and well-informed recommendations, we test the most popular spy applications on the market to find the best options for you. Our methodology consists of the following criteria:

  • General Features: We evaluate the comprehensive feature set of each spy app, including but not limited to features such as App Management, Time Management, Call Monitoring, Device Control and GPS Tracking.
  • Ease of Use: We gauge the user-friendliness of each app, considering factors such as installation process complexity, the necessity of jailbreaking (for iOS) or rooting (for Android) the target device, and more.
  • Device Support and Compatibility: We thoroughly examine the compatibility of each spyware app with different devices and operating systems, including iOS and Android. We also assess whether the app offers a unified dashboard accessible from both desktop and mobile devices.
  • Customer Support: We test the responsiveness and effectiveness of customer support provided by each app developer. We evaluate the availability of support channels, such as live chat, email, or phone support, as well as the satisfaction ratings of customer assistance.
  • Price and Value for Money: We assess each spyware app’s pricing structure in relation to its features and functionalities, aiming to determine its overall value proposition. We analyze whether the app offers different subscription tiers, flexible payment options, and discounts for long-term commitments. Additionally, we check whether the app provides free trials or demos for users to test its capabilities before making a purchase.
  • Privacy and Security: We prioritize the privacy and security of user data in our evaluation. We scrutinize the app’s data encryption measures, adherence to privacy regulations, and commitment to regular security updates to safeguard user information from unauthorized access or breaches.

How To Choose the Best Spy Software

Selecting the best spy app is a crucial decision, whether you’re a parent safeguarding your child’s online activities or an individual monitoring a partner’s behavior. This guide outlines key factors to help you make an informed choice:

Device CompatibilityEase of Use & InstallationValue For MoneyFree DemoStealth ModeMonitoring Features (Calls & Texts)Social Media MonitoringLocation TrackingData SecurityCustomer Support

Ensure the spy app supports the operating system and version of the target phone to guarantee smooth functionality and accurate monitoring results.

Compatibility issues can hinder the app’s effectiveness, so verifying this aspect before purchasing is essential.

Look for a spy app with an intuitive interface and easy installation process to minimize complications and ensure seamless monitoring.

A user-friendly design makes your overall experience better and simplifies the navigation.

Compare the pricing plans and the features offered to determine the best balance between affordability and functionality.

While opting for the cheapest option is tempting, investing in a comprehensive spy app with essential features can provide better long-term value.

Take advantage of any free trial or demo version of spy app providers to test the software’s capabilities and suitability for your needs.

This allows you to evaluate its performance firsthand before committing to a purchase.

Choose a spy app with stealth or hidden mode capabilities to operate discreetly on the target phone without alerting the user.

Stealth mode is essential for covert monitoring and maintaining confidentiality in sensitive situations.

Evaluate the spy app’s range of monitoring features, including call logs, texts, social media activity, parental control features, and location tracking, to ensure it meets your specific surveillance requirements.

Each feature is crucial in providing comprehensive insights into the target’s behavior and activities.

If tracking social media activity is important, consider spy apps with robust social media monitoring capabilities.

These features allow you to monitor conversations, posts, and interactions on popular platforms like Facebook, Instagram, and Snapchat, providing valuable insights into someone’s online behavior.

Look for spy apps with accurate GPS tracking features to monitor the target’s whereabouts in real-time.

Location tracking can be essential for ensuring the safety of loved ones or verifying someone’s claims and movements.

Prioritize spy apps that prioritize data security measures such as encryption and secure servers to protect sensitive information from unauthorized access.

Ensuring data security is crucial for maintaining confidentiality and preventing potential breaches or leaks of monitored data.

Choose a spy app provider that offers reliable customer support channels, such as live chat, email, or phone support, to promptly address any issues or concerns.

SpyX FAQs

Can I trust SpyX?

How much does SpyX cost?

mSpy vs SpyX: Is SpyX better than mSpy?

How do I deactivate or cancel SpyX?

How does SpyX work?

References

  1. Social Conversation Listening and Monitoring – Arizona State University
  2. Keyloggers: Silent Cyber Security Weapons – Network Security
  3. The Impact of Email Monitoring on Email Systems Management –  International Management and Technology Conference (IMT)
Inga Valiaugaite
Editor

Inga is an accomplished tech copywriter with a wealth of experience spanning 3+ years writing in the cybersecurity and fintech fields. With a Media and Communications degree in store, she's been a go-to tech wordsmith crafting content that simplifies the complex and enlightens the curious. From startups to cyber havens, she's been employing her expertise to help you navigate the intricacies of technology with ease.