Technology Trends

In this section we include any trending topics. Currently there is a lot of buzz around cloud computing and mobile computing.




Blockchain is among the most controversial inventions brought by the Digital Revolution. The amounts of energy required for blockchain made...

Is Blockchain Good or Bad for the Environment?


There’s a battery of questions related to the underlying security of the blockchain. Boiled down into a simple question: you might say –...

Can the Blockchain Be Hacked?


Over the past 10-15 years, the AI Winter seems to have finally thawed, and we now see AI as a reality thanks to these three key...

VIDEO: 3 Key Breakthroughs That Paved the Way for Artificial Intelligence


In recent years, the contact center industry has made communicating and sharing information more efficient and cost effective with the...

4 Technologies That Are Impacting Contact Centers Globally


There is so much ahead in the cybersecurity world - with AI and more, companies are evolving to meet the challenges of a connected world.

IT Security: What to Expect in 2019


In a country where it is easier to be a gun owner than a car driver, it is clear that a blockchain-based registry may be more than just a...

Is Blockchain the Solution to Gun Control?


Will AI take over world and destroy humanity? For many experts, the answer is a resounding “no.” Most would agree that we need ethical,...

Why Superintelligent AIs Won't Destroy Humans Anytime Soon


Data science is rapidly changing. New advances in AI and machine learning mean that data can be applied in brand new ways, and in...

Data Science: What to Expect in 2019


Data analysts are people who collect data and use that data to provide insights. They are “translators” of raw numbers and data points into...

Job Role: Data Analyst


Many organizations are either well underway or at least beginning the steps toward digital transformation, fundamentally rethinking the way...

The Human Element of Digital Transformation: Employee Engagement


Together with the latest internet of things (IoT) devices, artificial intelligence (AI) has already begun to change the universe of...

How AI and IoT are Affecting the Insurance Industry


AI has a surprisingly long history, marked by periods of optimism and support followed by disenchantment. Now that we're at a new high...

A Brief History of AI


Web 3.0 is going to be vastly different from what we know Web 2.0 to be. Virtual reality (VR) will play a big role in UX, and hinting at...

5 Ways Virtual Reality will Augment Web 3.0


Given the chaotic nature of distributed systems, services should be developed to anticipate failure and automatically recover in the event...

Beauty in the Breaks: Creating Resilient Systems Through Chaos Engineering


Embracing autonomy requires that humans and machines ensure scalable, stable and secure AI-powered systems. Software teams that leverage...

Hybrid vs. Autonomous Engines - What’s Better for Development?


There's a lot of confusion about what artificial intelligence (AI), machine learning and deep learning actually are, what 'intelligent...

Debunking the Top 10 AI Myths


Reinforcement learning algorithms are all about optimizing for an ever-changing journey - one where dynamic problems occur. By employing a...

Reinforcement Learning Can Give a Nice Dynamic Spin to Marketing


The consistent rise in open source usage, along with headline-grabbing data breaches like Equifax that exploited vulnerabilities in open...

Open Source Vulnerabilities Are on the Rise: Here’s What You Need to Know


AI systems usually operate like a black box: Data is input and data is output, but the processes that transform that data are a mystery....