Tech Support

Latest Tech Support Articles

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  Cybersecurity

  Data Breach Notification: The Legal and Regulatory Environment

  In the United States, data protection has become a top priority among governments and individuals. With an increased reliance on technology through the COVID-19 pandemic...

  By: Devin Partida | Editor-in-Chief for ReHack.com

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  Technology Trends

  MDM Services: How Your Small Business Can Thrive Without an IT Team

  If the evolution of workplaces wasn’t compelling enough to entice enterprises into adopting a fully remote workforce, the recent health threats that humanity faced...

  By: Claudio Buttice | Data Analyst, Contributor

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  Cybersecurity

  The 7 Basic Principles of IT Security

  Security is a constant worry when it comes to information technology. Data theft, hacking, malware and a host of other threats are enough to keep any IT professional up...

  By: Claudio Buttice | Data Analyst, Contributor

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  IT Business

  Overcoming IT Service Management Change Management Woes With the Power of AI

  Change management as we know it is outdated and ineffective, with nearly 70 percent of all change projects failing to achieve their goals. That’s why today’s...

  By: Steve Stover | VP of Product at Samanage

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  IT Business

  How I Got an IT Job Without a Tech Background

  Don't have an IT degree or special IT certifications? No problem. You can still get an IT job. I've done it – and then turned my experience into a...

  By: Greg Miliates

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  IT Business

  10 Reasons It Doesn't Pay To Be The Computer Guy

  I only met my brother’s ex-girlfriend’s family once – the year they invited our family over to share Thanksgiving dinner. Since we were basically a...

  By: Shaun Boyd

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  Tech Support

  4 Tips for Avoiding Blame IT Syndrome

  One of the biggest non-technical issues affecting most corporate IT departments is also an easy one to manage. When it comes to dealing with end users, everyone has to...

  By: Eric Freeman

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  Software

  Patching the Future: New Challenges in Software Patching

  By February 2011, Anup Ghosh, a security expert and founder of Invincea, had had enough. Patching, the decades-old process by which computer programs, line-item software...

  By: Jabulani Leffall

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  Technology Trends

  Using Root Cause Analysis to Investigate Application Issues

  As an IT manager, diagnosing a problem isn’t always as easy as it sounds. Imagine a typical scenario: a user calls you with a problem. Maybe they’re unable to access...

  By: Melissa Rudy

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  IT Business

  Why Most Organizations Need a Knowledge Base

  You work on a difficult problem for hours and hours, and then you are relieved when you find the solution. You feel exhilarated and exhausted at the same time. And you...

  By: David Scott Brown | Contributor

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  Enterprise

  The Top Five Active Directory Management Pain Points

  Quite possibly even more critical to your enterprise than your most valued application or your most protected intellectual property is your Active Directory (AD)...

  By: Ken Hess

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  Tech Support

  Common Video Compression Artifacts to Watch Out For

  All visual media is compressed. The purpose of an electronic medium is to store information in a packageable format. Digital video’s quality, clarity and fidelity all...

  By: Colyn Emery