Artificial Intelligence (AI)



In recent years, the contact center industry has made communicating and sharing information more efficient and cost effective with the...

4 Technologies That Are Impacting Contact Centers Globally


Will AI take over world and destroy humanity? For many experts, the answer is a resounding “no.” Most would agree that we need ethical,...

Why Superintelligent AIs Won't Destroy Humans Anytime Soon


Together with the latest internet of things (IoT) devices, artificial intelligence (AI) has already begun to change the universe of...

How AI and IoT are Affecting the Insurance Industry


AI has a surprisingly long history, marked by periods of optimism and support followed by disenchantment. Now that we're at a new high...

A Brief History of AI


Embracing autonomy requires that humans and machines ensure scalable, stable and secure AI-powered systems. Software teams that leverage...

Hybrid vs. Autonomous Engines - What’s Better for Development?


There's a lot of confusion about what artificial intelligence (AI), machine learning and deep learning actually are, what 'intelligent...

Debunking the Top 10 AI Myths


Reinforcement learning algorithms are all about optimizing for an ever-changing journey - one where dynamic problems occur. By employing a...

Reinforcement Learning Can Give a Nice Dynamic Spin to Marketing


Artificial intelligence is unlike traditional software in one very important aspect: It has to learn how to do its job. A key factor is the...

The Crucial Link Between AI and Good Data Management


AI systems usually operate like a black box: Data is input and data is output, but the processes that transform that data are a mystery....

AI's Got Some Explaining to Do


What does a data scientist do in the context of artificial intelligence and machine learning work? A better question would be: What do data...

Job Role: Data Scientist


Architecture seems one of those disciplines where artificial intelligence (AI) apparently stands no chance against human creativity and...

AI Advances in Architecture: How the Machines Can Help Us Build a New World


We've come a long way from the days of broadcast TV. Now we can watch what we want when we want, and artificial intelligence can help us...

How AI Is Personalizing Entertainment


Finding valuable insight is not a question of simply amassing as much data as possible, but of finding the right data. This is why...

Data Catalogs and the Maturation of the Machine Learning Market


AI is being implemented in schools, but how helpful is it, really? While it has the potential to cut down on repetitive and mundane tasks...

Amazing AI Advances in Education: Benefits and Controversies


Could you be fired by an automated process? It happened to one man due to human error and a lack of oversight of automated systems. See how...

Occupational Hazard: The Pitfall of Automation


Either a car can drive itself or it can't, right? Not necessarily. There are actually six levels of autonomy, as classified by the Society...

Driverless Cars: Levels of Autonomy


People love cats, and so, apparently, does AI! Here we take a look at artificial intelligence projects focused on felines (and how they can...

AI and Cats: A Wonderful Love Story in the Digital Age


Machines have long been used in manual labor, but are they capable of more creative tasks? Here we take a look at how artificial...

What Is the Impact of AI on Art?


Artificial intelligence is making its mark on the publishing industry, with AI tools that can find, create and even verify the authenticity...