The 7 Best Virtual Phone Number Providers Compared for 2024

The best virtual phone number service providers help unify and streamline all your business communications, improve your response time, and boost customer satisfaction. An average-size business saves over $1,000 each month by switching from a landline to a VoIP service, so it’s definitely one of the most cost-effective and impactful changes you can make today.

As a residential solution, a virtual phone number system makes it infinitely easier to stay in touch with your friends and family members abroad without having to pay astronomical roaming fees. In this guide, we’ve reviewed and compared the best virtual phone number companies, so you can see what each of them has to offer and choose the one that’s best for you.

The 7 Best Virtual Phone Number Services Ranked

We ranked all the best virtual phone number providers based on factors like whether the service offers unlimited domestic calls, global coverage, and different virtual numbers. We also factored in ease of use and setup and their overall reliability. Here’s a look at the market’s best VoIP number providers:

  1. Vonage — A top choice for remote workers and small businesses as it boasts unlimited calls and SMSes, team messaging capabilities, call recording, and mobile phone apps.
  2. Ooma — Highly reputable virtual phone number service that boasts over 50+ features for less than $20/month — including a free mobile phone app and multiple advanced calling features.
  3. Nextiva — Popular option for unlimited calls to the US and Canada, a free local or toll-free number, video-conferencing, and unified communications on one dashboard.
  4. Phone.com — One of the cheapest VoIP phone systems offering customized plans, plus you get custom call handling and automatic call screening and transfers.
  5. MightyCall — Powerful option for advanced features like call recording and multi-level interactive voice response — plus, you’ll get unlimited calls and texts for just $15/month.
  6. Voiply — The cheapest business and residential VoIP solution for free number porting and installation in the US, and you’ll get unlimited calls to 50 countries — all for a mere $8.95/month.
  7. 8×8 — Affordable business VoIP provider for streamlined communication, handy integrations, and AI-powered customer interaction workflows. Costs just $15/user/month.

The Best Virtual Phone Number Apps Compared

Here’s a quick reference table so you can see how the best VoIP services for virtual phone numbers compare head-to-head:

VoIP Service Provider Pricing Key Features Free Trial/Demo Money-Back Guarantee/Refund
Vonage From $19.99/line/month Admin Portal + Business Inbox, Call Recording, Team Messaging & Chat App, Spam Shield 30-days
Ooma From $19.99/user/month CRM Integration, Voicemail-to-Text, Advanced Call Management 30-Days 30-days
Nextiva From $18.95/user/month Unlimited voice calls within the US/CA, Free Local or Toll-Free Number, Video Conferencing 14-days
Phone.com From $11.99/user/month Audio, Video, and Web Conferencing, Voicemail Transcription, Advanced Call Handling Rules, Industry-Standard Encryption 30-days
MightyCall From $15/user/month Music on Hold, CNAM + Multi-Level IVR, Call Screening, Auto Receptionist + Call Recording 7-day free trial
Voiply From $8.95/month Unlimited Phone Calls to 50+ Countries, Advanced Call Handling, Ring Groups + Call Recording 30-days
8×8 From $15/user/month Communication APIs, Performance Analytics, AI-Powered Workflow Automation 30-day free trial 30-days

The Best Virtual Phone Number Providers Reviewed

Here are in-depth reviews of the top internet phone services in 2024, so you can see how they compare and choose the one that’s best for you:

1. Vonage — A Top Choice for Remote Workers and Small Businesses

Pricing Key Features Free Trial/Demo Money-Back Guarantee/Refund
From $19.99/line/month On-Demand Call Recording, Team Messaging, Spam Shield 30 Days

Vonage is a powerful VoIP platform that offers over 50 unified communications features. There are desktop and mobile apps, so your team can achieve optimal efficiency.

Beyond this, it lets you manage your entire virtual phone system from a single dashboard. You can see all active users, extensions, add-ons, and plugins and review the system status.

In fact, you can even generate in-depth reports and manage all integrated business apps. With Vonage, you’ll also be able to capture all client communications within a single business inbox.

This saves ample time since you don’t have to go back and forth between email, social media, and SMS. Everything’s in one place, so you can keep conversations on platforms your customers prefer.

Other useful features include an auto attendant to route calls to specific people or departments, a business call recording service, and call queuing, to name a few of the most noteworthy ones.

You can get started with Vonage for just $19.99/line/month. This gives you access to unlimited calls and SMS, the Vonage App Center, and unlimited team messaging.

Read This Full Vonage Review

Prospros

  • Dedicated desktop and mobile apps
  • On-demand call recording and ‘Call Park’
  • Virtual mailbox and voicemail service
  • Admin Portal to manage your phone system from one dashboard
  • One of the best VoIPs for residential use

Conscons

  • The bulk of key features are paid add-ons

2. Ooma — Ideal Virtual Phone Number Service for SMBs

Ooma | Best Virtual Phone Number Service

Cheapest Plan Key Features Free Trial/Demo Guarantee/Refund
From $19.99/user/month Mobile Phone App, CRM Integration, Voicemail-to-Text, Advanced Call Management 30-Days 30 days

Ooma is easily one of the best virtual phone number services thanks to its comprehensive suite of features and easy-to-use interface. With it, you can manage your business phone calls from your smartphone.

Beyond this, the free mobile app offers all the necessary tools for you to manage calls, send texts, check voicemails, and create conference calls.

This makes it incredibly easy for teams to stay connected no matter where they are. Beyond this, Ooma offers integration with some of the best CRMs like Salesforce and other tools like Microsoft 365.

This makes it easy for sales teams to access customer data quickly during calls, for example, and it makes it easy to make informed decisions in real-time.

Plus, Ooma offers advanced call management features that let you set up to 5 schedules for a virtual receptionist, send calls to external numbers, and check shared voicemail boxes.

The Essentials plan includes a whopping 50+ standard features, including some advanced features basic plans with other VoIPs don’t include — all for less than $20/user/month.

Overall, Ooma is the ultimate business phone system to centralize your teams’ communication and ensure that the right people receive the right messages.

Read Our Full Ooma Review

Prospros

  • Services in over 70 countries
  • Auto Attendant with music on hold
  • Offers features like call park and call forwarding
  • Only a one-time cost needs to be incurred

Conscons

  • Limited international calling plans

3. Nextiva — Popular for Unified Communications + Advanced Features

Nextiva VoIP services

Cheapest Subscription Plan Key Features Free Trial/Demo Money-Back Guarantee/Refund
From $18.95/user/month Unlimited voice calls within the US/CA, Free Local or Toll-Free Number, Video Conferencing 14 days

Nextiva is more than just a virtual phone number service — it’s a communication tool that helps you streamline your business and keep all of your conversations in one place.

You’ll be able to make phone calls over the Internet, send business SMSes to clients and partners, review all incoming emails, and host video meetings, all from a single dashboard.

You can even share files with coworkers, set up reminders, take notes, and schedule meetings using the calendar. Nextiva also features a myriad of productivity and customer engagement tools.

This will help streamline your workflows and improve productivity. Your agents will see each customer’s complete profile to review their satisfaction at every touchpoint on their customer journey.

You’ll also have access to detailed reports and valuable company and customer journey analytics that help facilitate decision-making and ensure you make all business decisions with confidence.

Price-wise, Nextiva’s Essentials Plan starts from $18.95/user/month and gives you access to voice and video calling, SMS, fax, and Google and Outlook integrations.

Read Our In-Depth Nextiva Review

Prospros

  • Unified communications dashboard
  • Built-in calendar, notes, and file management
  • Video conferencing and call recording
  • Complete customer journey mapping
  • One of the top residential VoIPs in Canada

Conscons

  • Your team might require some training to use Nextiva

4. Phone.com — One of the Cheapest Virtual Business Phone Number Companies

phone.com virtual landline for homeowners and businesses

Pricing Key Features Free Trial/Demo Money-Back Guarantee/Refund
From $11.99/user/month Audio, Video, and Web Conferencing, Call and Voicemail Transcription, Advanced Call Management, Industry-Standard Encryption 30 days

Phone.com is a basic virtual phone number service (albeit powerful) that lets you stay connected to your team and your clients 24/7, wherever you are.

With it, you’ll have full control over all inbound and outbound calls, thanks to customizable call handling rules, automatic call screening and transfers, and advanced call analytics.

Plus, you can record all business calls. Beyond all this, Phone.com also lets you set custom greetings, including messages, music, and advanced voice menus.

These features make it easier for your customers to reach the right person in the right department. Besides this, the app provides superb audio, video, and web conferencing features.

You’ll be able to record the meetings, share your screen, host presentations with up to 100 participants, and create branded meeting rooms.

All communication is encrypted using the AES-256 standard, too, so Phone.com is fully HIPAA compliant, and it ensures the safety of your business information.

Uniquely, Phone.com lets you mix and match different types of users on your plan, too, and starting at just $11.99/user/month, it’s easily one of the best small business VoIP phone services.

Prospros

  • Customizable pricing plans
  • Advanced call-handling rules
  • Video conferencing for up to 100 participants
  • Fully HIPAA compliant

Conscons

  • Doesn’t support screen sharing on mobile

6. MightyCall — Flexible Solution With a Multi-Level IVR and CNAM Functionalities

MightyCall dashboard

Pricing Key Features Free Trial/Demo Money-Back Guarantee/Refund
From $15/user/month Music on Hold, CNAM + Multi-Level IVR, Call Screening, Auto Receptionist, Voicemail Transcription 7-day free trial

MightyCall is a flexible, easy-to-setup service that offers world-class VoIP security and full FCC compliance, making it ideal for placing business calls, regardless of the industry.

The main reason to opt for MightyCall over other VoIP service providers is its multi-level Interactive Voice Response feature. This allows you to set up a complex voice menu.

With this, your customers can state the reason for calling and connect to the right department without you having to manually route each call, adding to your business’s professionalism.

Another feature worth mentioning is CNAM (Caller ID Name), which displays the name of your business on the call recipient’s device instead of your business phone number.

Leads and customers are more likely to pick up a call from a business they know, so this feature is a must for any business that relies on cold calling or phone sales.

MightyCall also seamlessly integrates with popular sales CRM tools, Zapier, and WhatsApp, making it easy to connect with the tools you’re already using to streamline your business communications.

In terms of pricing, if you only have two people in your team in need of a VoIP service, you can get MightyCall for as little as $15/user/month.

Prospros

  • Supports unlimited call recording
  • Lets you set up a multi-level IVR
  • Features advanced call-handling rules
  • Allows you to display the business name instead of the phone number

Conscons

  • Doesn’t offer online faxing

7. Voiply — The Cheapest Business and Residential VoIP in 2024

voiply virtual landline

Pricing Key Features Free Trial/Demo Money-Back Guarantee/Refund
From $8.95/month Unlimited Phone Calls to Over 50 Countries, Advanced Call Management, Call Recording, Voicemail Transcription 30-day money-back guarantee

Voiply offers both residential and business VoIP systems, making it a decent option for personal use and small businesses alike. Beyond unlimited calling, it offers homeowners one of the best deals.

The residential service includes 20+ advanced VoIP features and free number porting, all for just $8.95/month. The team will also install the Voiply adapter in your home, anywhere within the US, for free.

As a business solution, Voiply is on par with the best virtual phone number services. You can fully customize it to your business and the size of your organization, so you’ll pay only for the features you use.

The features themselves include everything you’d expect out of a business VoIP system, such as an auto attendant, ring groups, conferencing calls, call handling, and caller name ID.

Besides all this, there are also dedicated apps for both desktop and mobile users, so you’ll have no trouble staying connected to your phone system wherever you are.

Voiply for residential use lets you make unlimited calls to over 50 countries around the world. As a business virtual phone system, Voiply starts from $13.95/user/month.

Prospros

  • Unlimited calls to over 50 countries
  • Free number porting
  • Free setup for both residential and business use
  • Toll-free and vanity numbers

Conscons

  • Complex setup

7. 8×8 — Affordable Business VoIP Provider for Streamlined Communication

8x8 top VoIP Service for Home and business

Pricing Key Features Free Trial/Demo Money-Back Guarantee/Refund
From $15/user/month Communication APIs, AI-Powered Workflow Automation, Open Integration Framework 30-day free trial 30-day refund if you didn’t make over 5 hours’ worth of calls

8×8 is a phone, video, chat, and contact center platform that streamlines business communications and teamwork. The contact center features AI workflows for each customer interaction.

Having all the information in one place will significantly increase your team’s response speed and help further improve your customers’ experience, ensuring the success of your business.

8×8’s  Team Chat function effectively eliminates the need for Slack or any other third-party communication app. You can start private and group conversations and share key business files with one click.

Another huge advantage of 8×8 over similar VoIP platforms is that it has an open integration framework, making it easy to connect to the tools and services you’re already using in your business.

This includes Salesforce, Microsoft Office, Zendesk, Azure, Freshdesk, and HubSpot. After the free trial period, you can upgrade to a paid plan for as little as $15/user/month, too.

That said, the basic plan is only available for up to 5 users and lacks key functionalities like video conferencing, business SMS, and integrations.

Read Our In-Depth 8×8 Review

Prospros

  • Powerful analytics
  • Contact center with all the key customer information
  • Team chat functionality and file sharing
  • AI power workflows for every customer touchpoint
  • Open integration framework

Conscons

  • Extremely strict refund policy

What is a Virtual Number, and Why Do I Need One?

A Voice over Internet Protocol (VoIP) number is a virtual number assigned to you when you subscribe to a VoIP service. Most VoIP services automatically assign you one, but you can also get a toll-free or an international number for your business as an add-on.

Some virtual phone number providers even let you keep your existing number and allow you to import all your contacts, which saves a ton of time.

As for the virtual phone systems themselves, they provide quick and easy access to all of your communications channels — phone, SMS, email, social media, and team chat.

In doing so, they greatly facilitate client and team communications. Any business with a sales and/or customer support department, especially small business owners, can greatly benefit from a virtual phone system.

In addition to eliminating the need for a physical setup (phones and phone lines), a virtual phone number system lets you set up custom greetings, voice menus, and call management rules, plus automatic voicemail transcriptions.

Read More: The Key VoIP Advantages and Disadvantages to Know in 2024

The Different Virtual Phone Numbers Explained

The best VoIP number providers offer numerous phone number options — depending on your needs, these are the common ones on offer with tools like Vonage and Ooma, for example:

Local Phone Number

Local Phone Numbers

A local number has area codes linked to a specific place. These are great for residential calling needs and even better for small businesses looking to establish a local presence in areas where their customers are located.

Toll-Free Numbers

Toll-Free Numbers

These are the most popular virtual business phone numbers. They encourage customers to call their customer service, sales, or marketing teams without fear of incurring hefty costs for the call. These are also known as 800 numbers in the US.

Vanity Numbers

Vanity Numbers

Many virtual phone services offer vanity numbers. These are popular for businesses looking to create a memorable brand, adding to their professionalism. These are custom numbers that usually use alphanumeric characters that spell out a word on the phone keypad.

These numbers usually use toll-free prefixes, too, such as 800 and 888, for example, but they can have local area codes as well.

International Numbers

International Numbers

The best virtual phone services let you generate virtual phone numbers for international calls, allowing you to place calls abroad without the hefty fees you’d normally incur. This is especially useful for businesses looking to establish a global presence.

Every VoIP phone service offers virtual phone numbers, but the prices vary and not all of them offer a free virtual phone number.

How We Ranked the Best Virtual Phone Number Companies

There are numerous factors that we took into account when ranking the best virtual phone number apps. Here are the main considerations that formed our list:

The Company's ReputationQuality and UptimeVirtual Phone NumbersPricingSecurity and ComplianceFeatures

There are so many virtual number apps, but not all of them are reputable or worth your time or money. Whether it’s for residential use of perhaps you need a virtual phone number for business — regardless, we made sure to only include providers that hold a solid reputation in the VoIP sector.

This goes somewhat hand-in-hand with the provider’s reputation, but it’s a factor we considered when ranking our list of the best virtual phone number providers. VoIP jitter isn’t unheard of, but going with a reliable service will guarantee stable connections and minimal downtime. We ensured the providers on our list have as close to 100% uptime as possible.

We know that the needs of our readers vary. As such, we took into account the different virtual numbers on offer with each service — local, toll-free, vanity, and international phone numbers, for example, as well as whether any or multiple phone numbers are included in the subscription and, if not, whether the virtual phone number cost offers good value for money.

Although far cheaper than traditional business phone systems, we know that everyone’s needs and budgets are different. We made sure that there was a solution for everyone on our list. In our ranking, we also took into consideration the feature-to-price value on offer and the scalability, which we know is important to businesses.

Any tool used for communication should have its security and compliance investigated. We did our due diligence with this, ensuring that the providers we recommend are safe and meet regulations like GDPR, HIPAA, and the like. Providers with these security certificates were prioritized during our ranking.

Of course, call management tools are key to anyone looking for a virtual phone number app, but many want more — like video meetings, call recording, and the ability to route calls, get voicemail transcriptions, and automatically forward calls.

Integration with other tools, and an auto-attendant, for example, are also features our readers would want to consider in a business phone. As noted above, we factored in their functionality but also the overall value for money on offer when ranking these tools.

How to Choose the Best Virtual Phone Number Provider 

If you’re considering a virtual phone service provider for your business, you need to start by reviewing your organization’s structure and the specific needs of each of the departments.

You need to pinpoint the particular features that would streamline your business workflows and help improve the productivity of everyone in the organization.

From there, you should compare the pricing plans of the virtual phone services, ensuring all your business needs are met and that you’re getting the most value for money.

If you’re not sure what you should pay attention to when choosing a VoIP service, here are the key criteria we took into consideration when ranking the best virtual number providers:

  • Does the VoIP system provide unlimited calls in the US?
  • Can you choose a toll-free and premium business number?
  • Is it possible to keep the current number and import your contacts?
  • Does the platform integrate with your existing software stack?
  • Can you set up advanced call routing rules?
  • Does the provider offer video conferencing, faxing, business SMS, and team chat functionalities?
  • How much would it cost when your business grows?
  • What key features are paid add-ons that you’ll have to pay extra for?
  • Do you have to commit for a whole year, or is there an option to switch vendors if you’re not satisfied?

While all VoIP providers we recommend in this guide are great, they all excel in different areas. Depending on the size of your business and your specific needs, one might be a better fit than the other.

As such, carefully consider all your options and how each of them aligns with the needs of your business. For more, here’s a full guide on how to choose a multi-line phone system for your business.

Conclusion

When it comes to choosing a VoIP phone system for your home or business, it really comes down to what features and functionalities you need.

Each of the best virtual phone service providers on our list offers something unique and excels in a particular area.

FAQs

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Aleksandar Stevanovic
Software Reviews Expert

Aleksandar Stevanovic spent 10 years honing his craft as a freelance content writer. He has a degree in Economics, and extensive experience in software, crypto, and cybersecurity industries. He covers a multitude of topics, writing factual and informative articles, helping individuals better understand the intricacies of the online world. Over the last two years, his research focus shifted more towards tech and software content, as evidenced by his publications on CEX.IO, Business2Community, and Techopedia. He believes in simplifying complex topics and bringing them closer to like-minded individuals. His work is as detail-oriented as it is creative, and is designed to…