7 Best VoIP Home Phone UK Products Reviewed for 2023

Ilijia Miljkovac

Ilija Miljkovac is a Technopedia writer with 7 years of experience covering all things tech. He writes about everything from cybersecurity to ISPs, ensuring businesses…

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Last updated: 10 May, 2023

Using the best VoIP home phone UK services instead of traditional landlines is a massive upgrade. Besides providing plenty of features, UK VoIP providers offer their services for a much smaller fee, especially when it comes to international calling.

To help you make an informed purchase, we’ve tested and compared the best VoIP home phone UK services and made a list of our top picks. Read on to find out what features 8×8, Vonage, Phone.com, and other UK VoIP providers on our list have to offer you and at what price.

7 Best VoIP Home Phone UK Products Ranked 

1. 8×8 – Overall, the best UK VoIP provider thanks to its affordable pricing, unlimited calling in the UK and 48 other regions, and its month-long free trial. Try it now risk-free.
2. Vonage – A top-rated virtual home phone service with 99.99% uptime, unlimited calls in the UK, and a free setup and 30-day money-back guarantee.
3. Phone.com – A leading choice for remote workers looking for a solid, affordable residential VoIP. For £9.67/month, it offers free number porting and loads of features, including voicemail transcriptions.
4. Nextiva – A world-renowned solution for top-notch security and uptime, and a great solution for home offices thanks to its easy setup, integrations, and advanced call management capabilities.
5. DialPad – Great choice if you’re looking to have multiple numbers on one account. Plus, you’ll get unlimited SMSes, video meetings, and calls on the starter plan.
6. MightyCall – A beginner-friendly pick that requires no hardware and boasts industry-leading security and uptime, plus nifty features like call screening and blocking.
7. Ooma – The best free residential VoIP with multiple extensions, a simple installation, risk-free delivery, plus a 30-day return policy and a whopping 60-day free trial on all the features.

7 Best UK VoIP Providers for Home Reviewed

Here’s a quick breakdown of each UK VoIP provider on our list, including their features, pros and cons, pricing, and more:

1. 8×8 – Overall, the Best UK VoIP Provider

8×8 makes it at the top of our list as it provides a versatile VoIP home phone UK service with competitive pricing, and it’s one of the best office phone systems. Beyond this, it’s an industry leader in compatibility with various devices, including softphones, wireless DECT phones, and conference phones.

Switching from your traditional landline service to 8×8’s residential VoIP service is highly cost-efficient, as even its cheapest plan includes unlimited calling in the UK. However, if you plan on making international calls, its more expensive options include unlimited calling in up to 48 countries in all regions of the world.

That said, 8×8 is by far one of the best office phone VoIP providers, trusted by over 2 million businesses, which makes it a perfect pick for someone who wants to start a home office. All the plans include its 8×8 Work feature, which connects all your devices through its highly intuitive platform so that you can conveniently access your files and contacts list.

Plus, if you like to make video calls, you’ll be glad to know that the quality of audio and video calls is astonishing with this UK VoIP service provider.

Pros

• Visual voicemail interface
• Audio and video conferencing
• No contract required
• Month-long free trial
• Responsive customer service
• One of the best business VoIPs

Cons

• Business plans have more features for the US and Canada

Pricing

8×8 is highly competitive with pricing, and it’s one of the few UK VoIP providers that don’t force you into paying an annual subscription by increasing the cost of a month-to-month payment practice.

8×8’s cheapest UK VoIP service plan allows you to make unlimited calls in the UK, includes various helpful features, and helps with your cost savings. If that sounds like something you want, but you still aren’t sure about committing to a subscription, try it out risk-free now with its 30-day free trial.

2. Vonage – A Top-Rated Virtual Home Phone Service for Unlimited Calls in the UK

Vonage offers a feature-rich UK VoIP service that lets you make unlimited calls to UK landlines and mobile phones with the right plan. That said, it’s renowned for its global presence in 60 countries and is a top choice for many businesses in the US, making it one of the best US virtual phone number services.

Beyond this, Vonage provides a reliable UK VoIP service, not only with its 99.999% server uptime but also because it won’t allow your calls to be interrupted in any circumstances.

It ensures that your calling experience is impeccable with features like call continuity, which will reroute your call to another device if your active one loses power. You can also seamlessly switch from one device to another without interrupting the call, allowing you to be on the move while talking.

That said, Vonage is an early pioneer of voice-over IP technology and has honed its service to meet the needs of both large enterprises and homeowners new to the service. It’s exceptional at protecting your privacy, letting you block numbers from unwanted callers, and showing you caller IDs before you pick them up.

To sweeten things further, it’s also one of the cheapest UK VoIP services and comes with a user-friendly interface; plus, you won’t have to worry about hidden fees or long-term contracts while using Vonage.

Pros

• Flexible buying options
• Free setup and assistance
• 3-way calling
• Integrated business inbox

Cons

• Expensive for large businesses

Pricing

Vonage is very flexible when it comes to its UK VoIP pricing, starting at just £9/user/month for its cheapest plan, with the ability to purchase additional features for a fee.

If you intend to spend a lot of time making VoIP calls, consider Vonage’s more expensive plans because they offer unlimited UK landlines and mobile calling features. You can also take advantage of the 30-day guarantee and try its VoIP UK services risk-free.

3. Phone.com – A Leading Budget-Friendly Choice for Remote Workers

Phone.com provides some of the cheapest UK VoIP services that let you pick a number of your choosing for free, making it perfect for a freelancer’s home office or a small business.

It goes without saying that remote workers in the UK are turning to VoIP home phone services over traditional landlines because of their versatile features, and Phone.com is a solid option worthy of consideration.

Phone.com has several features that can simplify your home office hours, such as its AI-powered voicemail assistant, which will record and transcribe every call, ensuring you never miss out on details.

If you have a business to run and value your time, you’ll be glad to know Phone.com provides a simple yet capable user interface to configure and manage over 50 powerful VoIP home phone features.

Additionally, it’ll put second calls on hold and let you decide if you want to take them or send them to voicemail, with the option to play music while callers are on hold.

Besides being cost-effective, this UK VoIP provider can make your calling experience more enjoyable with its high-definition (HD) audio quality that allows for crystal-clear phone conversations.

Pros

• Mobile and web apps
• Great call management
• Free number porting
• Cost-effective

Cons

• Fewer integrations
• Below-average customer support quality

Pricing

Phone.com publishes its pricing plans in US dollars only. Upon conversion, the cheapest one is about £9.67/user/month, which can cost you less than the others, depending on exchange rates.

1. Basic users: £9.67/user/month
2. Plus users: £12.90/user/month
3. Pro users: £19.35/user/month

The Plus plan is perfect for remote workers because of its workplace-oriented features like HIPAA-compliant video conferencing and voicemail transcription. Although it doesn’t offer a free trial period, you can try it out risk-free since it has a 30-day money-back guarantee.

4. Nextiva – A World-Renowned Solution for Top-Notch Security and Uptime

Nextiva is one of the most reliable VoIP home phone UK services with a 99.999% server uptime, ensuring you’re always reachable by your friends, family, and colleagues. Besides being one of our top 5 picks for the best VoIP phone UK providers, it’s also among the best solutions worldwide.

That said, for anyone who values their privacy online, Nextiva is an obvious choice because of its security protocols that take your privacy seriously. Their security protocols meet and exceed the standards set by ISO/IEC 27001 certification.

Its data centers are protected by multiple layers of security, even against an environmental disaster, meaning your sensitive information is safe with Nextiva. Regarding personal privacy preferences, its intuitive control panel allows you to block undesirable numbers and automatically stops international fraudsters from reaching your number.

If you’re starting a home office, you’ll find that Nextiva also has an easy-to-use but capable dashboard that redefines your customer calling experience. For example, you can configure it to deliver voicemail to your email in a text form, making it impossible to miss and more accessible.

Pros

• World-class security
• Easy to set up
• Great integrations for freelancers
• Advanced call management

Cons

• Higher price point

Pricing

Nextiva publishes their prices in US dollars — here are the UK prices (subject to change):

1. Essential: £19.32/user/month
2. Professional: £22.55/user/month
3. Enterprise: £30.62/user/month

The cheapest plan is for 1-4 users. That said, whichever plan you choose, you’ll unlock features like unlimited faxing, virtual voice and video calling, call management, and more.

If Nextiva’s pricing plans fit your budget, but you can’t decide if you want to commit to a subscription, you can take advantage of its lengthy 30-day guarantee and try it out first.

5. DialPad – Great Choice if You’re Looking to Have Multiple Numbers on One Account

DialPad is an AI-powered VoIP solution that aims to create a centralized calling system for your entire family. The best part about using it is that it comes with multiple communication options for your family to connect better — and makes it a solid option for home business setups.

For instance, you can host unlimited video meetings online with your family back home or kids who are away at university. Each meeting can go on for as long as 5 hours which should be more than enough on most days.

Online meetings also come with in-meeting chats for the rest to share their inputs while one speaks. Right from the cheapest plan, each user gets access to unlimited calling. For someone who works from home or lives abroad away from their family, unlimited calling can solve a lot of communication issues. If calling isn’t really your thing, you can also use their in-built SMS and MMS tool.

It’s also one of the few well-known VoIP service providers that support multiple phone numbers from the same account. Say you want to have separate numbers for your immediate and extended family, DialPad is a perfect choice.

Apart from calls, it’s also known for its AI-powered voicemail transcriptions. If you don’t have the time to go through all your voicemails chronologically, you can simply have the voice messages transcribed to get the crux of the information.

Pros

• Easy-to-understand interface
• Impressive call transcriptions
• Text and voice messages
• A handy screen share option

Cons

• Limited voicemail controls

Pricing

DialPad offers one of the best starter packs in the VoIP industry – you get unlimited SMS, calling, and video meetings on its Standard plan.

While both the Standard and Pro plans are meant for small to medium-sized businesses and an average residence, the Enterprise plan is the one that comes with advanced features like unlimited ring groups and office locations, plus 100% uptime. There’s also a 14-day free trial in place, so try DialPad without taking on any risk of losing any money.

6. MightyCall – A Beginner-Friendly Pick That Requires No Hardware

MightyCall is a beginner-friendly residential VoIP UK service for those who want to stop paying for expensive traditional landline services and avoid the tediousness of setting up more complicated VoIP home phone services.

Setting up MightyCall is a breeze because it requires no hardware or an additional phone system. All you need is a laptop or a mobile phone, and you’re ready to make virtual calls using this UK VoIP service.

If you’re worried about missing an important call while away from home, you can easily set it up to forward those calls to your secondary device, ensuring you’re always available for your friends and family.

Besides having world-class security protocols and employing Amazon Web Services (AWS) to safeguard your sensitive data, MightyCall has handy features to stop scammers from reaching you.

You control who can call you with features like call screening and call blocking that’ll stop international scammers from dialing you and let you block unwanted callers.

Pros

• Caller ID display
• 24/7 customer support and live chat
• Industry-leading security
• Affordable plans

Cons

• Few video conferencing features

Pricing

MightyCall also lists its prices in US dollars; converted at the current exchange rate, its cheapest Small Team plan starts at £12.10/user/month. Here are your options:

1. Small Team: £12.10/user/month
2. Business: £16.14/user/month
3. Enterprise: £121.03/month

MightyCall’s cheapest plan offers fewer features than the other UK VoIP providers on our list, making its Business plan the best option if you want plenty of features for your home office. However, you can take advantage of its 7-day free trial and try its VoIP home phone UK services for a week without spending a penny.

7. Ooma – The Best Free Residential VoIP With Multiple Extensions

Ooma’s home phone service is loaded with features and topped with risk-free shipping and a 30-day return policy; getting a new phone system for your home doesn’t get any easier. It also starts free with a few basic features, and then you can add desired features by paying for them individually.

That said, the best part about using an Ooma home system is you don’t have to change your number. It lets you seamlessly import your own number so that your contacts have an easier time reaching you.

Every call is transmitted through HD audio quality so that no bit of your conversation goes unheard. To manage your conversations better, Ooma also provides an online portal where you can check your call logs and voicemails and control your call preferences.

A unique perk of using Ooma is that it can automatically forward your saved address to 911 anytime in an emergency. And every time someone calls 911 from your phone, you’ll get a text or email alert. This way, even if you’re at work, you’ll know if there’s an emergency at home.

Beyond this, setting up an Ooma home phone is quite simple. They have a detailed video on how to get started, and you can expect to finish installation within 15 minutes.

If you’re still not sure whether Ooma is the right choice for you or not, don’t worry. You don’t have to decide right away. You’ll get a 60-day free trial with all the advanced features, during which you can test out their service and decide if it actually meets your expectations or not.

Pros

• Easy to set up
• Immaculate virtual reception
• Allows multiple extension
• Easy to customize according to phone systems

Cons

• Initial learning curve

Pricing

Ooma Home (for residential users) starts free, and all it requires is payment for the equipment, making it one of the best VoIPs for residential users. That said, it has different pricing schemes for home and business users, respectively. Here’s what its business plans look like:

1. Standard: £16.12/user/month
2. Enhanced: £22.58/user/month
3. Call Center: £40.33/user/month

While the Standard plan is more than enough for most small and medium-sized businesses, you should consider getting a higher plan if you just can’t do without video meetings, CRM integration, unlimited call queues, and other such advanced features. Is Ooma the one for you? Find out risk-free with the 30-day guarantee.

Residential VoIP Providers UK | Top 7 Compared

Here’s a quick comparison of the key details of each of the best UK VoIP services:

What is a Residential VoIP?

That said, it’s easy for anyone to upgrade to a voice-over IP service and start making VoIP calls because most homes already have an existing internet connection, which is the only requirement for you to install and use a VoIP phone.

Their setup is straightforward, with differences between each VoIP provider and their approach to the process. However, in case you need assistance, most UK VoIP providers on our list will help with the installation, while others have simple installation guides allowing you to complete it in less than an hour.

Why You Need a VoIP Home Phone in the UK | VoIP Benefits

The market share of VoIP services, including UK VoIP services, is on a constant rise and threatens to render traditional landline services obsolete. Beyond this, besides being reliable and flexible, the best UK residential VoIPs offer plenty of benefits to their users, such as:

Cost-Efficiency

VoIP providers in the UK can cut down your monthly costs by 40-50% compared to traditional landline services. Besides being free to set up, the online phone calls you make are much cheaper, with some UK VoIP providers offering them for free.

International Calling

Using home VoIP phone services in the UK is a massive upgrade for those who frequently call their friends, family, or colleagues in other countries.

Most UK VoIP providers on our list have a global network and allow you to receive and make calls in any of the countries they cover worldwide.

VoIP service providers also let you make international virtual phone calls as long as you have a stable internet connection for a much lesser fee than traditional phone services.

Voicemail Features

VoIP home phone UK providers ensure that you’ll never miss a voicemail again, removing the need to call your voicemail service.

With various voicemail assistance features the UK VoIP providers on our list offer, you can have your voicemail delivered to your email in audio form or transcribed and delivered in text form. That makes it more accessible and impossible to miss.

High-Definition Audio and Video Quality

With the constant advancement of modern technology and the lack of need for copper wires, you won’t have to worry about the video and audio quality of calls you make. These UK VoIPs deliver their services with little to no lag or static, as long as you have a relatively fast internet connection.

Call Recording

You won’t have to look for a way to quickly write the details of an important call again because most VoIP service providers allow you to record your calls and review them later.

That said, the best UK VoIP providers acknowledge the importance of this feature, and almost all of them include it in every pricing plan they offer.

How to Choose the Best UK Residential VoIP Service

Choosing the best UK residential VoIP service requires thorough research, as dozens of providers offer above-average services but have hidden fees or security issues. Here’s a list of key factors we considered while making our list of the best VoIP services for home use:

Reliability and Uptime

Lagging and frequent service outages can be massive obstacles for end users looking for a UK VoIP provider. That’s why we investigate the server uptime history of VoIP service providers before even considering them.

We ensured that every UK VoIP provider on our list has a 99.999% server uptime. Regardless of how many helpful features a VoIP provider offers, its servers must run consistently without interruption, removing the possibility of service outages.

Security

Like any other data transmitted through the internet via a public network service, the sensitive data you share with your VoIP provider is vulnerable to various malicious attacks.

You should avoid UK VoIP providers that don’t have adequate security measures in place. Why is it more important now than ever? With cyberattacks like phishing on the rise in the last few years, a VoIP provider that neglects cybersecurity may suffer a massive data breach, leaving your data vulnerable to malicious actors.

Ease of Use and Installation

Another group of UK VoIP service providers to avoid are the ones that try to force you into paying for their hardware and offer no flexibility. You don’t want to find yourself in an unpleasant situation after paying for the expensive hardware that they expect you to set up yourself while offering unreliable customer support.

The UK VoIP phone providers on our list have either simplified that process so that you can do it yourself while following a setup guide or have excellent customer support that’ll guide you through the installation. Besides that, you should look for residential VoIP services with intuitive control panels that are easy to navigate.

Pricing and Plan Details

While a residential VoIP service inherently helps with cost savings by removing the cost of a traditional landline service that comes on top of your internet provider’s fee, you should still investigate the value of the features you get.

If you don’t plan on making international calls, you shouldn’t commit to a monthly fee with a VoIP provider that makes its basic plan more expensive with free international calling minutes. While making our list, we looked for UK VoIPs that offer services you can tailor to your needs and have no small print hidden fees.

VoIP UK FAQs

Written by Ilijia Miljkovac | Editor

Ilija Miljkovac is a Technopedia writer with 7 years of experience covering all things tech. He writes about everything from cybersecurity to ISPs, ensuring businesses and customers are educated about the latest products and services. He's written for publications such as Business2Community, TheTechReport, Comparitech, and more. When he's not maniacally hacking away at his keyboard, Ilija spends his time either hiking in nature or holed up in his apartment gaming.

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