When you buy through affiliate links in our content, we may earn a commission at no extra cost to you. Learn The best VoIP for international calls is essential for businesses to connect with customers or teams in different locations. The good news is international VoIP apps can reduce your phone bills by up to 50%, have significantly better call quality, and include advanced call management features not offered by traditional landlines.
However, not all VoIP apps are suitable for international calls. My product review and testing process included ensuring the VoIP software on this list offer affordable international numbers, consistent international call quality, fair call rates, and even free international VoIP calls.
The Best Business VoIP Software For International Calls Tested by Our Experts
Phone.com — Best pay-as-you-go option for international VoIP calls
Sonetel — Best international VoIP service for easy setup and support
The Top 10 VoIP Software For International Calls Ranked
- Ooma — Best international VoIP for SMBs
- Zoho Voice — Best international calling app for call centers
- RingCentral — Best international VoIP for simplicity and integrations
- CloudPhone — Best international VoIP calling app for US and Canada
- Nextiva — Best for cheap international VoIP calls
- Phone.com — Best pay-as-you-go option for international VoIP calls
- MightyCall — Best VoIP service for international numbers
- Voiply — Best VoIP for free international calls
- Sonetel — Best international VoIP service for easy setup and support
- Vonage — Best international VoIP service for reliable, high-quality global coverage
- Show Full Guide
The Best International VoIP Services Reviewed
To create the list of the top providers that offer the best VoIP for international calls, I’ve factored in calling rates, features offered, countries covered, and customer support.
In terms of the providers features, you’ll find considerable cross-over with the ones on my complete guide to the best VoIP services for businesses in 2024.
1. Ooma — Best International VoIP for SMBs
| Starting Price | $19.95/month |
|---|---|
| Free Version | 60-day trial |
| Key Features | Affordable international calling, Multi-language virtual receptionist, Free Ooma-to-Ooma calling |
| Money-Back Guarantee | 30 days |
| Unlimited Calling (US & Canada) | ✅ |
| Unlimited International Calling | ❌ |
Why We Picked It
I selected Ooma as the top pick for smaller businesses looking for a VoIP system to make international calls. This is thanks to its cheap international calling rates and pay-as-you-go pricing plans, which make it a low-commitment option.
Ooma’s Features
- Affordable International Calling Rates — In addition to its unlimited domestic calling, Ooma offers competitively priced international calling rates, which is perfect for SMBs looking to reduce operational costs when calling customers and colleagues abroad.
- Multi-language Virtual Receptionist — Ooma allows you to set up a virtual receptionist to help direct incoming calls to the correct department. You can also select various language options to accommodate international customers.
- Free Ooma-to-Ooma Calling — Regardless of where you or your call recipients are located, you can call for free between two Ooma systems. This is a huge plus for businesses that operate across borders, as you can set both branches up with an Ooma system for zero-cost calling.
What’s New for Ooma in 2024?
Ooma’s latest update includes developments to its texting feature. It now allows you to use templates when drafting text messages, a scheduling tool to send messages at a later date, and the ability to send them to mass recipients at once.
Ooma Pricing
Ooma has three pricing tiers to cater to the needs of different users. A plus is that no contract is required on any of its plans.
| Plan | Essentials | Pro | Pro Plus |
|---|---|---|---|
| Monthly | $19.95/user/month | $24.95/user/month | $29.95/user/month |
- Essentials — Offers a range of 50 advanced call management features, which is generous compared to other entry-level plans on this list. It also supports unlimited domestic voice calling, but it doesn’t offer video conferencing.
- Pro — Ooma’s mid-tier plan adds video conferencing to the mix with up to 25 participants. This is not as many participants as Vonage (200) or Nextiva (250) for a comparable plan tier. It also offers call recording and the ability to make and receive calls from the desktop softphone app.
- Pro Plus — Ooma’s top-tier plan increases the video conferencing capacity to 100 participants. This is still lower than the cheaper plans of other providers on this list. However, for $29.95 per month, it’s a good deal for smaller teams. It also offers online appointment scheduling and CRM integration.
Who It’s Best For
Ooma is best for small businesses that want to access cheap international calling with no commitment to a long-term VoIP contract. This is possible as Ooma offers a pay-as-you-go pricing model. I really like that you can call for free between two Ooma systems, as companies will be able to place calls to international branches for no extra cost.
Unfortunately, the Essentials plan does not offer video conferencing, and its capacity is limited to 25-100 participants on the higher plans. This may make Ooma unsuitable for larger remote teams. Larger teams may be better suited to a provider like RingCentral with a larger video capacity of 100-200.
Pros
- Smooth and quick installation
- Number porting available
- Pay-as-you-go contract
- Works with analog and mobile phones
Cons
- Unlike Ooma Home, Ooma Office plans do not offer unlimited international minutes
- Cheapest plan does not support video conferencing
2. Zoho Voice — Best International Calling App for Call Centers
| Starting Price | $34/month |
|---|---|
| Free Version | 15-day trial + free solo business plan |
| Key Features | International numbers, Call queuing, CRM integration |
| Money-Back Guarantee | 30 days |
| Unlimited Calling (US & Canada) | ✅ |
| Unlimited International Calling | ✅ |
Why We Picked It
I chose Zoho Voice as one of the top VoIPs for international calling because it offers a wide range of features that’ll suit call center-level teams conducting customer calls across the globe.
Zoho Voice’s Features
- International Number Coverage — Zoho Voice allows you to maintain a presence on your customers region without needing a physical office there. It offers coverage across 100+ countries. This helps you present a more trustworthy image, as its call recipients are more likely to answer calls from familiar local numbers.
- Call Queuing and Routing — Advanced call queuing and intelligent routing features are essential for call center-level call handling. They allow your team to expertly manage a large volume of inbound and outbound calls.
- CRM Integration — When dealing with high call volumes, it’s important to have a central database to plug customer info into as you conduct calls. Recording progress with customer cases in an integrated CRM helps the next team member pick up where you left off. It also ensures you provide a personalized, professional customer service.
What’s New for Zoho in 2024?
In 2024, Zoho Voice included MMS support on its app, ZDialer. This allows users to send MMS messages to customers while they are away from their desks.
Zoho Voice Pricing
Zoho Voice has three pricing tiers to cater to the needs of different users. It has a 15-day free trial and no credit card is required for sign-up.
| Plan | Basic | Standard | Contact Center |
|---|---|---|---|
| Monthly | $39/user/month | $59/user/month | $79/user/month |
| Annual | $34/user/month | $49/user/month | $74/user/month |
- Basic – The Basic plan offers 1,000 free incoming minutes/month and 250 free outgoing minutes/month, SMS, multi-level IVR, and a range of call-handling features. This makes it suitable for smaller teams handling inbound calls.
- Standard—The main difference in this plan is that it introduces 10 free agents, so it’s a better fit for teamwork. It has the same allowance of free minutes as the Basic plan. It does offer access to some additional features, but as a paid add-on.
- Contact Center – With this plan, you’ll have the same 10 free agents but 2,500 free incoming minutes/month and 500 free outgoing minutes/month. You’ll also get a free local number, and the paid add-ons of the previous plan become inclusive, so you’ll get a power dialer, call monitoring, and queue performance metrics.
Who It’s Best For
Zoho Voice should be the first pick for external customer-facing teams. It offers powerful messaging and calling capabilities that are invaluable for call centers. It allows teams to present a professional, familiar image to international customers by offering a local phone number for their region.
Zoho Voice is also part of a wider software range from Zoho, including CRM, Recruit, and Desk. This means you can enjoy seamless integration with its other services, which helps to provide a smooth customer experience
Unfortunately, Zoho Voice does not offer video conferencing on any of its plans, so it’s not as suitable for holding meetings among internal staff members if you’re a remote or hybrid company.
Pros
- Great mobile app
- Part of wider Zoho ecosystem offering seamless integration
- Call recording available
- International, local, and toll-free numbers
Cons
- Call monitoring is a paid add-on
- No video conferencing
3. RingCentral — Best International VoIP for Simplicity and Integrations
| Starting Price | $30/user/month |
|---|---|
| Free Version | 14-day trial |
| Key Features | 300+ integrations, AI meeting insights, Live transcription, Encryption |
| Money-Back Guarantee | 30 days |
| Unlimited Calling (US & Canada) | ✅ |
| Unlimited International Calling | ❌ |
Why We Picked It
I chose RingCentral as one of the best VoIP providers for international calling thanks to its ease of use and wide range of third-party integrations. This is also makes it an ideal phone system to slot right in with your existing software stack.
RingCentral’s Features
- Simple International Conferencing — RingCentral supports secure international video conferencing for up to 200 participants, which is ideal for those who want to stay in touch with colleagues remotely or host customer webinars. RingCentral’s meeting feature is easy to use and does not require a complex dial-in process to join.
- Integrations — RingCentral is compatible with 300+ CRM platforms, including Salesforce and HubSpot. This makes it easy for your team to access and update a centralized database while on the phone with customers, improving future interactions.
- Automatic Time Zone Adjustments — When your customers or colleagues join a virtual meeting that you’re hosting, RingCentral will be able to automatically adjust the shared schedule to match their time zone, eliminating any confusion about start or end times.
What’s New for RingCentral in 2024?
On September 4th, RingCentral Events app introduced a feature that allows organizers to set up a custom domain for each of their events. It also allows users to include a registration landing page and also offers 1:1 meetings on the Events app.
RingCentral Pricing
RingCentral offers three pricing plans, each catering to the different needs of its users. I’ve broken down each plan below:
| Plan | Core | Advanced | Ultra |
|---|---|---|---|
| Monthly | $40/user/month | $45/user/month | $55/user/month |
| Annual | $30/user/month | $35/user/month | $45/user/month |
- Core — A suitable fix for small businesses, with features such as unlimited domestic calling, SMS and MMS, visual voicemail, IVR, unlimited video meetings, up to 100 participants with AI meeting transcription, summaries, and insights, SSO, Quality of Service analytics, and integration with Google, Microsoft, and custom platforms via API.
- Advanced — For more advanced needs, this plan expands on the Core plan’s features with auto call recording, advanced call monitoring and handling, CRM integrations, cloud storage back-up, and custom roles and permissions.
- Ultra — Building upon the previous plans, this plan offers customizable business analytics, unlimited AI video meetings for up to 200 participants, and unlimited file and recording storage.
Who It’s Best For
RingCentral is a great choice for businesses with globally dispersed staff and customers. It’s incredibly straightforward to use and host meetings, making it a logical solution for those who regularly communicate via video conference.
It’s also compatible with a range of third-party platforms, making it an ideal choice for businesses looking for a phone system that will slot right into their workflow.
That said, it’s at the upper end of the pricing spectrum, which makes it less suited for smaller companies.
Pros
- Affordable international calling tariffs
- Global MVF offers free, global extension-to-extension calls
- Event hosting app, ideal for large meetings and webinars
- Integrates with leading CRMs, like Salesforce
Cons
- Pricing has recently increased by $10 per month on all plans
- No unlimited free international calling to external numbers
4. CloudPhone — Best International VoIP Calling App for US and Canada
| Starting Price | $24/month |
|---|---|
| Free Version | 30-day trial |
| Top Features | Automated assistant (IVR), SMS automation, User role management |
| Money-Back Guarantee | 30 days |
| Unlimited Calling (US & Canada) | ✅ |
| Unlimited International Calling | ❌ |
Why We Picked It
I chose CloudPhone for this shortlist of the best VoIP software for international calls because you can makes calls in the US and to Canada free of charge.
CloudPhone’s Features
- Unlimited Calling — CloudPhone allows customers on all three plans to make unlimited calls and send unlimited messages to the U.S. and Canada.
- Global Mobile App — CloudPhone’s mobile app makes it easy to make and receive domestic and international calls on the go. This is ideal if you’re running your own business and want to stay connected.
- Pay-as-You-Go International Plans — The Small Business plan adds international calling and messaging to the offering on a flexible, low-cost, pay-per-minute basis. While it’s not unlimited, if you’re not regularly calling abroad, this can work out as a cheaper option.
CloudPhone Pricing
CloudPhone has three pricing tiers and a 30-day money-back guarantee. I’ve broken down each plan below:
| Plan | Solo | Partner | Small Business |
|---|---|---|---|
| Monthly | $39/month | $99/month | $149/month |
| Annual | $24/month | $64/month | $89/month |
- Solo – This plan includes one phone number that can be shared between two users, 100 bulk text messages, unlimited calling and messaging in the US and Canada, voicemail to text, automated assistant, and auto-replies. It does not support international calling.
- Partner — This plan introduces an additional five numbers and users, three automated assistants, shared contacts, contact notes, and group calling. It does not include international minutes.
- Small Business — The top plan offers an additional 10 numbers and users, 10 automated assistants, pay-as-you-go international calling, integration with Hubspot CRM and Slack, analytics and reporting, priority support and a dedicated account manager.
Who It’s Best For
CloudPhone is designed specifically for small businesses. Its support of unlimited calling and messaging to the US and Canada can be a lifesaver for early-stage businesses trying to keep phone bills to a minimum.
It does not support unlimited international calling, but it does have a pay-per-minute model on its highest tier. CloudPhone is best suited for businesses predominantly calling domestically that want low-cost rates for occasional calls abroad — not those who are making daily international calls.
Pros
- Built with solopreneurs and startups in mind
- Unlimited calls in the US and Canada
- Fully customizable plans
- Pay-per-minute international calls can work out cheaper
Cons
- Only the top plan offers international calls, and it is not unlimited
- No video calling
5. Nextiva — Best for Cheap International VoIP Calls
| Starting Price | $20/user/ month |
|---|---|
| Free Version | 7-day trial |
| Top Features | Low international call rates, Omnichannel communication, HD call quality |
| Money-Back Guarantee | 30 days |
| Unlimited Calling (US & Canada) | ✅ |
| Unlimited International Calling | ❌ |
Why We Picked It
I included Nextiva on this list as it stands out for its global calling rates, which are some of the lowest in the industry. This makes it a worthy contender for the best VoIP system for international calling.
Nextiva’s Features
- Low-cost International Rates — Nextiva supports international calling in 7,505 area codes, including 100+ countries. The lowest rate is $0.02/minute for calls to France, Spain, Germany, the UK, and Italy, making it one of the cheapest business phone systems for making calls to Europe.
- Omnichannel Communication — Nextiva recognizes that modern-day customers communicate with businesses on many different platforms, including telephonically, via social media, and text. To accommodate these various preferences, its Digital plan allows you to channel all your incoming communications from various sources into one place.
- HD Call Quality — Nextiva ensures top call quality (even on international calls) with intelligent routing to reduce the chance of delays and dropped calls. Reliable call quality is paramount for maintaining positive customer relationships, as we all know how frustrating poor phone service can be.
What’s New for Nextiva in 2024?
Nextiva Chat can be added to your own website by simply copying and pasting some code. This automated combination of live chat and AI chatbots can provide 24/7 service to your customers, which is ideal if your customer base spans different time zones.
Previous updates: in its July 2024 update, Nextiva added a fallback dial plan, which ensures outbound calls that fail on their first attempt will automatically be redialled with zero manual effort on the agent’s end.
Nextiva Pricing
Nextiva has four pricing plans that are tailored to the different needs of its users:
| Plan | Digital | Core | Engage | Power Suite |
|---|---|---|---|---|
| Monthly | $25/user/month | $35/user/month | $50/user/month | $75/user/month |
| Annual | $20/user/month | $30/user/month | $40/user/month | $60/user/month |
- Digital — Supports start-ups wanting to centralize communication with customers on diverse channels — including live chat, messaging, social media, reviews, and digital helpdesk. This does not include voice calling like Ooma and Vonage, which are also cheaper.
- Core — A small team solution for voice and video calling, SMS, screen, and file sharing. However, the 250-participant limit on video conferencing is rather generous.
- Engage — A solution for growing teams with higher call volume, including features such as reporting, toll-free numbers, call queuing, and integration with MS Teams.
- Power Suite —This plan offers advanced IVR, intelligent call routing, a unified team interface, and a supervisor dashboard to better manage teams of agents. It is designed for sales and customer service-level call volume.
Who It’s Best For
Nextiva is ideal for businesses that need flexibility channels to communicate with their customers. Its embrace of ‘omnichannel communication’ lets you centralize all incoming and outgoing communication, whether it’s voice calls, live chat, or social media.
While not unlimited, the cheap international call rates mean you can stay connected across the globe without breaking the bank. This is especially true if your call recipients are located in Europe.
Pros
- Offers a special VoIP plan for call centers
- Caters to 7,500+ area codes
- Great customer support
- Supports communication with customers on social media
Cons
- Most integrations only available on top plan
- You can’t have a vanity or international number
6. Phone.com — Best Pay-As-You-Go Option for International VoIP Calls
| Starting Price | $12.74/user/month |
|---|---|
| Free Version | Free demo |
| Top Features | Pay-as-you-go calling, Global numbers, International call forwarding |
| Money-Back Guarantee | 30 days |
| Unlimited Calling (US & Canada) | ✅ |
| Unlimited International Calling | ✅ |
Why We Picked It
Phone.com deserves a spot in this list for its reasonable pricing plans for both domestic and international calling, which works on a pay-as-you-go model.
Phone.com’s Features
- Pay-as-You-Go International Calling—Paying per minute to call internationally allows you to be flexible and pay only for what you use, which is ideal for sporadic international calling.
- Global Numbers — You can make calls to Canada, France, Germany, Israel, Italy, Puerto Rico, and the U.K. for the same rate as calling local U.S. numbers. Other countries will be charged at a low rate per minute. Local numbers in countries like Italy, France, Denmark, and 25 others will cost $4.99/month. Local numbers for countries like Columbia, Chile, Mexico, and 22 others are a bit higher, at $14.99 per month.
- International Call Forwarding — With Phone.com, you can forward calls from international clients to any of your devices. This ensures you’ll have access to important calls even when you’re not at your desk.
Phone.com Pricing
Phone.com has three pricing tiers to cater to different user needs:
| Plan | Basic | Plus | Pro |
|---|---|---|---|
| Monthly | $14.99/user/month | $21.99/user/month | $31.99/user/month |
| Annual | $12.74/user/month | $18.69/user/month | $27.19/user/month |
- Basic — 500 minutes across the account, which isn’t as appealing as the unlimited calling of other similarly-price plans from Dialpad and MightyCall ($15 per month). You also get one number per account, video conferencing for 10 participants, 50 standard voice features, and access to mobile and web apps.
- Plus — Unlimited calling kicks in for this plan, and you’ll now get 1 number per user. Plus allows for 25-participant video conferencing, making it less generous than most other mid-tier plans, but it is cheaper. You also voicemail transcription.
- Pro — All Plus features, 100-participant video conferencing, call analytics, call recording, and CRM integration.
Who It’s Best For
Phone.com’s pay-per-user model makes it an ideal international calling app for small businesses that only want to pay for what they use.
One drawback is that its lowest-priced plan doesn’t offer unlimited calling. If that’s what you’re after, then I’d recommend MightyCall’s Core plan.
Pros
- Calls to multiple international locations priced at US rates
- Offers call transcription and voice tagging
- Excellent call screening and blocking
- Pay-per-user-based pricing
Cons
- Doesn’t offer a free trial
- Caller analytics cost extra
7. MightyCall — Best VoIP Service for International Numbers
| Starting Price | $15/user/month |
|---|---|
| Free Version | 7-day trial (100 minutes) |
| Top Features | Unlimited minutes, Call history and analytics, International numbers |
| Money-Back Guarantee | ❌ |
| Unlimited Calling (US & Canada) | ❌ |
| Unlimited International Calling | ❌ |
Why We Picked It
I included MightyCall on this list as it’s one of the only providers offering unlimited calling. This makes it a generous yet reasonably priced option for those with high call volumes.
MightyCall’s Features
- Unlimited Minutes — MightyCall offers unlimited domestic calling (U.S. and Canada) across all four of its plans. This is perfect for businesses with heavy calling needs.
- International Numbers — While you’ll get two local or toll-free numbers included for free, for an extra $10 per month, you can register an international phone number. On average, MightyCall’s rates range between $0.5 to $2, depending on the country. You can make calls to countries like Italy, New Zealand, and Germany for just $0.07 per minute.
- Call History and Analytics — With MightyCall, you can also access detailed call history and analytics to track international call activity and better allocate resources.
MightyCall Pricing
MightyCall has four pricing tiers to cater to different user needs:
| Plan | Core | Pro | Power | Enterprise |
|---|---|---|---|---|
| Monthly | $20/user/month* | $30/user/month* | $40/user/month* | $50/user/month** |
| Annual | $15/user/month* | $23/user/month* | $30/user/month* | $50/user/month** |
- Core — Advanced virtual phone system with unlimited calling and messaging, which is more generous than its closest priced competitor, Phone.com. You get 2 business phone numbers integrations (also more than Phone.com) and API access.
- Pro — This is a relatively well-priced call center solution. It has all Core features plus a supervisor workspace, live call monitoring, analytics, and reporting.
- Power — An auto-dialing call center plan with all Pro features, plus a preview dialer, a progressive dialer, and a dedicated account manager.
- Enterprise – Custom plan with all Power features, plus a predictive dialer, SIP trunking support, and custom integrations.
*This plan has a 3-user minimum
** There is a 10-user minimum on the top-tier plan
Who It’s Best For
With its unlimited calling within the US and to Canada, MightyCall offers a cost-effective solution for those who predominantly call domestically.
That said, with fully-fledged international phone numbers available for just $10 per month, and some of the lowest international call rates in the industry, MightyCall can also work out to be a great solution for those with geographically dispersed customer bases.
MightyCall is a voice-calling solution, so it doesn’t support video or omnichannel communication, like Nextiva.
Pros
- Unlimited calling within the U.S. and Canada
- Easy number porting
- International numbers for $10 per month
- Can form VIP and block lists to avoid or prioritize calls
Cons
- Limited third-party integrations
- Unlimited minutes do not extend internationally
8. Voiply — Best VoIP for Free International Calls
| Starting Price | $4.96/month |
|---|---|
| Free Version | ❌ |
| Top Features | Free international calling, International numbers, International block |
| Money-Back Guarantee | 30 days |
| Unlimited Calling (US & Canada) | ✅ |
| Unlimited International Calling | ✅ |
Why We Picked It
I included Voiply as its one of the only VoIP providers to include free international calling on its reasonably priced plans.
Voiply’s Features
- Free International Calling — Voiply offers free international calling to over 50+ countries. While it states ‘unlimited calls’, after some digging, I found there is actually a 60-minute limit on daily calls. After this time has elapsed, the line will automatically disconnect. In some cases, there will be a per-minute charge on calls, so I’d recommend checking that the country you’d like to call is included in the deal.
- International Numbers — In addition to calling abroad, you can register an international number so that your customers feel more comfortable answering a phone call from a local number.
- International Block — You can also remain in control of who uses your international calling system by blocking global calls for certain users, allowing only authorized users to call abroad.
Voiply Pricing
Voiply has three pricing tiers to cater to different user needs:
| Plan | Starter | Advanced | Premier |
|---|---|---|---|
| Monthly | $5.95/user/month | $11.95/user/month | $16.95/user/month |
| Annual | $4.96/user/month | $9.96/user/month | $14.13/user/month |
- Starter — This plan offers solo entrepreneurs unlimited domestic calling, a mobile app, a free local number, the ability to port an existing number, voicemail to email, and text messaging — at the cheapest price point on our list for any plan.
- Advanced — Everything in Starter but better for small teams and still under $10, making it the most affordable mid-tier plan on this list. It includes the desktop app, supports up to 5 users, one new local and toll-free number, call blocking, custom auto attendants, ring groups, call recording, and conferencing.
- Premier — This is a more robust solution with all Advanced features, plus support for VoIP desk phones, analytics and reporting, and call queues. While this is the cheapest plan of this tier on my list, it still offers a decent range of advanced functionality.
Who It’s Best For
Voiply is perfect for businesses that need unlimited calling in the US and abroad but don’t require many integrations or video conferencing.
Voiply is an uncomplicated VoIP service that provides free international calls to over 50 countries at a very reasonable monthly rate. However, it lacks support for various communication modes, as offered by Nextiva.
Pros
- A 24/7 responsive customer support
- Easy to set up and launch
- Very affordable
- Offers unlimited calling in 50 countries
Cons
- Does not advertise international calling rates
- Simply a voice calling service, no additional features like video, SMS, or social media
9. Sonetel — Best International VoIP Service for Easy Setup and Support
| Starting Price | $9.95/user/month |
|---|---|
| Free Version | ✅ |
| Top Features | AI features, IVR and voicemail-to-text, Call recording |
| Money-Back Guarantee | 14-days |
| Unlimited Calling (US & Canada) | ✅ |
| Unlimited International Calling | 40+ countries |
Why We Picked It
I chose Sonetel as one of the best VoIP software for international calling because it has a great reputation for its easy setup and 24/7 customer support. This is a welcome addition as it helps new users navigate the often complicated nature of global communication.
Sonetel’s Features
- Quick Setup for International Numbers — Allows businesses to easily obtain and activate international numbers, ready for use in minutes.
- Free Support for Global Teams — Provides free 24/7 support, with specialists who can assist with any international calling issues.
- Virtual Global Office — Offers a complete virtual global office solution, allowing businesses to operate internationally with minimal infrastructure.
Sonetel Pricing
Sonetel offers three pricing plans that cater to different user needs:
| Plan | Free | Premium | Business |
|---|---|---|---|
| Monthly | $0 | $13.95/user/month | $39.95/user/month |
| Annual | $0 | $9.95/user/month | $29.95/user/month |
- Free – Users get voicemail-to-email and SMS-to-email, 1,000 AI credits, 100 voicemail summaries, 13 meetings, 20 blog articles, integrations and API, and 2GB of storage space per company.
- Premium – 1 free phone number per user, free calls to +40 countries, voice response, call recording, CLI, 1,000 AI credits per user, per month, 100 voicemail summaries per month, mobile app, team chat and conference calls, integrations and API, support, and 100GB of storage per user.
- Business – All Premium features, plus 5 free phone numbers per user, 50% discount on other calls, 5,000 AI credits per user per month, and extended support
Who It’s Best For
Sonetel is a good choice for small businesses or startups needing a quick and straightforward phone system to make international calls to over 40 countries. While it offers a free plan, it’s important to note that free international calling is not included.
The paid plan, priced at just $9.95 per month, comes with a variety of additional features such as AI meeting transcription, social media integration, and international calling.
Pros
- One of the only free plans available
- Professional customer support
- Transparent pricing and call rates
- Intuitive user interface
Cons
- The app can be buggy
- Outbound call limitation on new accounts
10. Vonage — Best International VoIP Service for Reliability
| Starting Price | $13.99/month |
|---|---|
| Free Version | 14-day trial |
| Key Features | Reliable global coverage, International company number, Tier plans |
| Money-Back Guarantee | 30 days |
| Unlimited Calling (US & Canada) | ✅ |
| Unlimited International Calling | ❌ |
Why We Picked It
I picked Vonage as one of the top VoIP services for international calls as it offers a reliable, high-quality calling solution for contacting staff and customers abroad.
Vonage’s Features
- Reliable Global Coverage — Vonage maintains high-quality calls in over 85 countries with impressive reliability for international communications.
- International Company Number—Vonage allows you to have international numbers in your customers’ own countries, which makes it much easier for them to contact you. These separate numbers can be routed to one main line, so you don’t have to have multiple phone lines for each country you have a presence in.
- Tier 1 and Tier 2 Plans — You can opt for a Tier 1 package for more commonly called countries like the US, UK, Brazil, France, Germany, Mexico, and Canada. A Tier 2 package includes Venezuela, South Africa, Egypt, Kuwait, and El Salvador. The prices per minute vary based on which tier suits your customer base most. This is good for those who only want to pay for countries they actually call, rather than paying an unnecessary blanket price.
What’s New for Vonage in 2024?
In its July 2024 update, Vonage added some smart features: Sentiment Analysis and Summarization, which helps you evaluate your agent’s performance during customer calls.
Vonage Pricing
Vonage has three pricing tiers to cater to different user needs. We’ve highlighted the pricing and features of each plan below:
| Plan | Mobile | Premium | Advanced |
|---|---|---|---|
| Monthly | $19.99/user/month | $29.99/user/month | $39.99/user/month |
| Annual | $13.99/user/month | $20.99/user/month | $29.99/user/month |
- Mobile — An affordable, straightforward mobile and desktop solution for unlimited domestic calling, SMS, MMS, and voicemail. There’s no video calling on this entry-level plan like 8×8, RingCentral, or Phone.com.
- Premium — Introduces unlimited video meetings with up to 200 participants, which is a lot more than Ooma’s 25 and for a lower price. It also offers team messaging, third-party integrations, and SSO.
- Advanced — In addition to the previous plans’ features, this plan offers on-demand call recording, visual voicemail, and call groups. It’s not as feature-rich as the other top-tier plans on this list, including those of a similar price point like Ooma and Phone.com.
Who It’s Best For
Vonage is great for those seeking a reliable method to make calls to international customers and staff. Its large video conferencing capacity makes it suitable for larger companies that need to stay connected while working remotely.
While Vonage does provide unlimited domestic calling, it’s definitely not among the cheapest for international calling. It divides countries into two groups (Tier 1 and Tier 2) and each is priced accordingly. This can be beneficial for those wanting to make calls to only ‘Tier 1’ countries, but those calling further afield will have to pay more.
Pros
- HD audio quality
- Call recording on demand available
- Can add secondary line on same device
- Get a local, toll-free, 1800, and international number
Cons
- Can be expensive
- No free version
The Best VoIP International Calling Apps Compared
Below, I’ve created a table highlighting the key differences between the best international calling apps:
| Providers | Ooma | Zoho Voice | RingCentral | CloudPhone | Nextiva | Phone.com | MightyCall | Voiply | Sonetel | Vonage |
|---|---|---|---|---|---|---|---|---|---|---|
| Starting Price | $19.95/month | $34/month | $20/user/month | $24/month | $20/user/month | $12.74/user/month | $15/user/month | $4.96/month | $9.95/user | $13.99/month |
| Free Version | ❌ | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ✅ | ❌ |
| Money-Back Guarantee | 30 days | 30 days | 30 days | 30 days | 30 days | ❌ | 30 days | 30 days | 14 days | 30 days |
| Unlimited Calls (US & Canada) | ✅ | ✅ | ✅ | ✅ | ✅ | ❌ | ✅ | ✅ | ✅ | ✅ |
| Unlimited International Calls | ✅ | ✅ | ❌ | ✅ | ❌ | ✅ (in select countries) | ❌ | ❌ | ✅ (40+ countries) | ❌ |
How We Review And Test VoIP Services
We base our recommendations on first-hand testing. All the VoIP products we feature, have been tested based on the following criteria. If you’d like to know more about how we evaluate VoIP software, you can visit our dedicated page explaining how we test and review VoIP systems.
- Features: We explore the platform’s general call and video conferencing capabilities and unique features like automation, call queuing, call recording, and IVR features.
- Integrations: We assess whether it offers integration support for popular business apps such as CRMs, project management platforms, helpdesk software, and others.
- Reliability: We test the call quality on offer with the VoIP platform, and we only include services that offer an uptime guarantee of close to 100%.
- Security and Compliance: We check whether the platform offers industry-standard encryption, access controls, compliance with regulations like GDPR, and firewalls.
- Numbers: We factor in whether the platform offers a variety of number options like local, toll-free, international, and vanity numbers.
- Ease of Use: We test the VoIP service on its available platforms to ensure we can give accurate insight into its usability.
- Value for Money: After our hands-on testing, we’re able to better analyze whether the price point is fair to offer insight into the feature-to-price value on offer.
- Reviews and Reputation: Beyond our hands-on testing, we explore third-party reviews to see if we need to investigate certain aspects of the VoIP service further. This combined allows us to offer a good overview of what our readers can expect from the platform.
International VoIP Calling Explained
I want to quickly lay out how international VoIP calling works and why it is cheaper than calling internationally from a traditional landline.
Without getting too technical, VoIP-enabled devices (which could be a smartphone, laptop, or VoIP phone) convert your voice into small data packets. The VoIP service sends these over the internet to the receiving device which reassembles them back into the voice audio.
If you’re calling a traditional landline phone from a VoIP device, the VoIP provider will ensure that the data is sent through a local gateway which converts the data packets into a format that the traditional landline can receive. This means that even international VoIP calls are registered as local calls (after going through the local gateway), which is one reason they’re cheaper than traditional line international calls.
To better explain why they are less expensive, I see it as similar to why it’s cheaper to send emails than it is to post actual mail. In both cases, it’s because the internet-based infrastructure is cheaper to maintain and scale. VoIP phone companies don’t need to pay to look after physical lines or to build more of them. There’s no need to pay telecom companies to use their lines or circuits, because the sound is transmitted over the internet instead.
Finally, the VoIP market is currently a dynamic one that’s growing and full of healthy competition among providers. This means there are many trying to offer low-cost or even free calling options to secure loyal customers.
Should I Use VoIP for International Calls?
With the imminent phase-out of the Public Switched Telephone Network (PSTN) in the US, transitioning to VoIP for all calls, including international ones, will soon become essential.
Regardless of the switch being rather involuntary, we’d still opt for VoIP over traditional phone systems for international calling. If you make a lot of international calls, consider switching to a VoIP system. It can save you a significant amount of money compared to traditional phone systems. You can make unlimited international calls with both voice and video in stunning HD quality.
Additionally, many VoIP providers offer monthly plans with a set amount of international minutes, so you won’t have to worry about per-minute rates.
Benefits and Advantages of VoIP for International Calls
The benefits and advantages of adopting an international VoIP phone system are numerous. Below, I’ll run through some of the most pressing reasons to upgrade.
- Cost Savings — Plain and simple, VoIP typically makes international calling substantially cheaper than calling via traditional telephone. This is due to inclusive international calling bundles and competitive pay-per-minute rates.
- Flexibility — If you’re traveling away from home, having a VoIP phone system means you can make calls to various locations as long as you have a compatible device and an internet connection.
- Improved Call Quality and Reliability — VoIP systems often support 99.99% uptime, meaning the chance that your connection will fail is very slim. Also, as long as your connection is solid, you can enjoy crystal-clear call quality.
How to Choose An International VoIP Provider
To find the best VoIP service provider for international calls, here are some important factors to consider:
Beyond local and toll-free numbers, to source the best VoIP service providers for international calling, I prioritized those that offer cheap international phone numbers for both residential and business VoIP calling needs.
Not every service offers a VoIP international number, and it can often depend on your plan. Beyond this, some offer international calling add-on services that aren’t included with the base plans.
VoIP international calling rates were another key factor I took into account when forming our list of the best VoIP international calling services. Overall, I found that the call costs, even on metered international calling services, are pretty standard across VoIP apps.
When looking for VoIP international calling service, be sure to check its international presence and the countries supported. VoIP providers with global reach will offer favorable rates, tailored plans, and excellent sound quality to guarantee reliable service delivery. Also, look out for coverage maps and region-specific features.
An easy-to-use VoIP phone service with an intuitive interface will save you valuable time and simplify the installation and navigation process, for you and your employees. It’s also best practice to ensure the apps are compatible with your operating systems.
Find a provider that offers consistent connections, reliable uptime, impeccable voice transmission, redundancy measures, and data centers. I’d recommend using any free trials or guarantees to test this.
The main benefit of a VoIP phone system is that it offers businesses multiple communication channels and numerous collaboration and customer-focused features.
Look into the provider’s feature set and make sure they meet your calling requirements. This can vary depending on the plan. Here are some must-haves to look out for:
- Multi-level auto attendant
- Call forwarding and multi-device call routing
- Call and voicemail transcription
- Team conferencing
- Call queues for call centers
- VoIP Interactive Voice Responses (IVR)
- Call reports
- Intelligent call routing
One of the main advantages of a VoIP service is that most allow third-party integrations, increasing end-user experiences and productivity. Compatibility with collaboration tools, email clients, and CRM platforms streamlines workflows.
Cost can vary depending on the provider and the package. It’s important to consider one-time charges, add-on features, and other hidden fees. These additional fees could include maintenance and setup costs and the price for international phone numbers. While some international calling apps will let you make free or cheap VoIP international calls, others do apply standard rates.
Reliable customer support is essential, so be sure to assess the VoIP provider’s availability, channel support (email, chat, messaging, website, and phone), and average response time.
How to Make VoIP Phone International Calls
Here's a quick rundown for you using the Ooma phone system.
Create an account with Ooma
Go to Ooma’s website and create an account. Ooma offers 3 pricing plans, and for prepaid accounts, the international call charges vary depending on the country you want to call. Select a plan depending on the countries you call the most.Dailing instructions
Ooma includes calls to the US, Canada, and Mexico in your monthly calling package, so you don’t have to pay extra. For other countries, you’ll need a prepaid account. You’ll usually be charged on a per-minute basis, and the rate will depend on the country you’re dialing.Choose the phone or mobile app
Get the Ooma mobile phone app from the Play Store and App Store to make a call. Alternatively, you can use an IP phone, analog phone, and an Ooma DP1 desk phone by dialing 011 along with the country code and phone number.Make international calls
Make unlimited VoIP international calls with crystal clear quality, and monitor the charges and rates through the app.
FAQs
Which VoIP provider is the best for international calls?
Can You Make Free VoIP International Calls?
Can I make free international VoIP calls to landlines?
Is VoIP the same as Wi-Fi calling for international calls?
References
What is a Toll-Free Number, and How Does it Work? (FCC)
Caller ID Spoofing & Phone Scams (University of Puget Sound)
iNum – One Global Number (The Tech Edvocate)
End-to-End Encryption (Session)
