The Best VoIP Software in Canada for 2024: Top 10 Compared

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The best VoIP systems in Canada offer numerous advantages beyond cost savings, both for business owners and residential use cases. That said, choosing the best Canadian VoIP isn’t easy.

Whether you need an internet phone service that offers cheap or free international or domestic calling, or the best VoIP home phone Canada service, we’ve tested numerous VoIP systems to create this list. We’ve also factored in the Canadian government’s regulations and compliance to ensure we offer a list of the very best VoIP Canada options.

The 10 Best Canadian VoIP Providers

Navigating the maze of hundreds of Voice Over Internet Protocol phone systems options can be daunting. Here are the market’s best options in 2024:

  1. DialPad Best budget VoIP system for small businesses in Canada
  2. RingCentralReliable Canadian VoIP with lots of integrations
  3. 8X8Easy-to-use Canadian VoIP service with unlimited calls within the U.S. and Canada
  4. GoTo ConnectBudget-friendly internet VoIP service for Canada with high-end features
  5. Ooma Best business VoIP for Canada with cost-effective plans and a user-friendly mobile app
  6. Net2PhoneHigh-quality Canada VoIP provider for busy professionals and businesses
  7. CalltureFlexible and robust Canadian VoIP with 40+ features and no upfront costs
  8. MightyCallPopular Canadian VoIP system for call management
  9. OpenPhoneModern VoIP phone system for teams in Canada to automate workflows
  10. AirCallPowerful Canada VoIP solution with advanced analytics and call monitoring

The 10 Best VoIP Systems in Canada Reviewed

From residential VoIP Canada services to ones for a small or medium-sized business, here are reviews of the best Canadian VoIP providers:

1. DialPad — The Best VoIP for Small Business Canada Needs

Top Features Unlimited calls with all plans, Automated Spam Detection, Visual Voicemail
Starting Price (in CAD) $20/user/month
Free Version
Additional Numbers (Per Month in CAD) $5/number
Domestic Calls Unlimited
International Calls Unlimited

Whether you’re a one-person operation or a bustling team, DialPad is easily one of the best VoIP providers in Canada. For starters, all of your calls be become a goldmine of insights.

DialPad’s AI analyzes conversations in real time, offering coaching tips and sentiment analysis to uncover customer pain points or gauge team performance, for example.

It also offers excellent business communications services, and it seamlessly integrates with popular tools like Slack, breaking down silos and fostering true collaboration.

You can share files, initiate calls, and collaborate—all within the apps you already use. DialPad’s VoIP mobile apps are also very user-friendly, so anyone can use them.

They offer flexible, customizable plans to fit varying needs, starting with the cost-effective Standard plan ($20/user/month) with unlimited calling and messaging. Plus, there’s a 14-day free trial.

Read our full DialPad review.

Pros pros

  • Easy to navigate for everyone
  • Exceptional audio quality
  • Smooth integrations with different workspaces
  • Actionable AI insights
  • Free 14-day trial

Cons cons

  • Feature-heavy plans can be pricier than competitors
  • Slight learning curve

2. RingCentral MVP — Best Canadian VoIP for its Many Integrations and Reliability

Top Features Push to Talk, Unlimited Domestic Calling, Free Video Conferencing
Starting Price (in CAD) $20/user/month
Free Version ✅ (Video Conferencing and Virtual Event free plans)
Additional Numbers (Per Month in CAD) $4.99/number
Domestic Calls Unlimited
International Calls Charged per minute

RingCentral MVP is another great VoIP for Canada. It offers reliable service quality and a myriad of integrations that allow smooth and automated processes, perfect for a small business.

It’s a voice communications powerhouse designed to streamline your Canadian business phone system. Whether you’re a small business owner or an established enterprise, it offers a comprehensive suite of features that scale seamlessly with your needs.

RingCentral’s intuitive mobile app allows you to make calls, send messages, and join video meetings anytime, anywhere, and on any device. The service also offers a range of add-on features.

This includes advanced video conferencing and contact center solutions. It offers three plans, all with unlimited calls to the U.S. and Canada, HD video, secure encryption, and business numbers.

RingCentral even offers handy task scheduling. Plus, as a reputable business VoIP service, it boasts HIPAA and GDPR compliance, giving you peace of mind with over 10 security certifications.

Read our full RingCentral review.

Pros pros

  • Support for a wide range of devices
  • Unlimited calls (U.S. and Canada)
  • 24/7 support via phone, chat, and email
  • Comprehensive feature set

Cons cons

  • Hot desking is only on higher-end plans
  • The business phone system VoIP is relatively expensive

3. 8X8 — Best Easy-to-Use Canadian VoIP Service Provider with Unlimited Calls

Top Features Custom area code, Covers 48 countries, HD audio and video
Starting Price (in CAD) Available on request
Free Version
Additional Numbers (Per Month in CAD) Available upon request
Domestic Calls Unlimited
International Calls Unlimited to 40+ countries

8×8 offers a user-friendly platform packed with key features, and all plans include unlimited calling within Canada. With 8X8, you can stay connected without worrying about coverage charges.

It boasts an intuitive interface and seamless integrations with popular tools like Slack, GSuite, and Microsoft Teams, fostering effortless collaboration and eliminating communication silos.

This virtual phone numbers provider unifies mobile, desktop, and web apps, making your work data accessible anywhere. Its global reach shines with unlimited calls to 48 countries in advanced plans.

For residential VoIP Canada needs, the basic plan offers unlimited Canada and U.S. calls, HD audio, and video calls with up to 500 participants, with screen-sharing capabilities.

This is ideal for small and medium-sized businesses and especially handy for a sales team. Overall, 8×8 offers a wide range of feature-rich plans, but you’d need to request a quote.

Read our full 8X8 review.

Pros pros

  • Feature-rich basic plan
  • Powerful HD audio and video features
  • Unlimited calls within Canada and the U.S.
  • Easy navigation and user-friendly interface

Cons cons

  • Customer support could be better
  • Better deals for enterprise-level users

4. GoTo Connect — Best VoIP Phone Service for Video Conferencing

Top Features Smart Call Routing, Unlimited Extensions, Call Analytics
Starting Price (in CAD) Available on request
Free Version
Additional Numbers (Per Month in CAD) Varies by type and country
Domestic Calls Unlimited
International Calls Charges per minute

GoTo Connect is a budget-friendly communication hub for small businesses. It offers a robust set of features at competitive prices, making it one of the best VoIP service providers in Canada.

It packs a punch with features like video conferencing, screen sharing, team messaging, and integrations with popular tools like Slack and CRM platforms.

However, it lacks features compared to some rivals – including voicemail transcription, for example. This VoIP for Canada boasts a user-friendly interface, though, making it easy for anyone to use.

GoTo Connect also offers incredibly insightful reports. For example, their caller hold reports reveal customer patience levels before you answer, allowing you to tailor your approach from the start.

What’s more, all your meetings, calls, and messages are secured with Transport Layer and AES 256 Encryption to avoid any data leaks.

Read More: Our Full GoTo Review

Pros pros

  • Top-notch conferencing features
  • Award-winning support team for assistance
  • 14-day free trial

Cons cons

  • Some advanced features are add-ons
  • Shorter free trial compared to some competitors

5. Ooma – Versatile Internet Service With Cost-Effective Plans for Canada

Top Features Caller info matches, Hot desking, White Glove Onboarding
Starting Price (in CAD) Free
Free Version 60-day free trial (for Ooma Premier)
Additional Numbers (Per Month in CAD) $13.52/number
Domestic Calls Unlimited
International Calls Unlimited in 60+ countries

Ooma is a versatile VoIP provider for Canadian homes and businesses. From cost-effective plans to advanced features, Ooma caters to diverse needs.

Ooma boasts a user-friendly interface and easy installation, making it the perfect hassle-free VoIP provider. It’s also regarded as one of the best VoIP phone systems for small businesses in Canada.

Ooma’s online portal keeps you in control. It centralizes call recordings, voicemails, and call preferences. From one dashboard, you can easily access missed calls and messages and adjust your settings.

Beyond this, Ooma offers Adaptive Redundancy technology that guarantees clear call quality, even when your internet connection is poor.

Ooma has different pricing structures for home and business needs. Its Basic Service is the best free VoIP Canada can offer, and the only thing you’ll have to pay for is the equipment.

Read More: Our Full Ooma Review

Pros pros

  • Cost-effective plans with free Canadian calling
  • Flexible features to suit diverse needs
  • User-friendly interface and easy setup
  • Easily converts voicemails to emails

Cons cons

  • Limited mobile app functionality
  • Limited features on the basic plan

6. Net2Phone – Best VoIP Provider in Canada for Busy Professionals and Businesses

Top Features Intuitive client portal, Data analytics tool, 10+ Integrations
Starting Price (in CAD) $29.99/user/month (6 or more users)
Free Version
Additional Numbers (Per Month in CAD) Available upon request
Domestic Calls Unlimited
International Calls Unlimited to 40+ countries

Net2Phone is one of the best VoIP phone systems for businesses in Canada. It’s one of the most reliable, high-quality communication solutions with exceptional call quality.

Net2Phone also stands out as one of the best VoIP services for international calling. It offers competitive rates for calls to over 200 countries, ideal for businesses with global connections.

Unlimited domestic calls and calls to 40+ countries are included. Feature-wise, Net2Phone offers conferencing, a receptionist console, a user portal, an auto attendant, a busy lamp field, and loads more.

It also offers integration with tools like Slack, Zoho, and Zapier. Unlike some, Net2Phone even offers complimentary desk phones when you sign up for contracts of 3 years or longer.

While it offers more features, Net2Phone’s basic plans are pricier than some rivals. Its Business Lite (for 6+ users) starts at $29.99/user/month. There’s also no free version to test the service.

Pros pros

  • Key calling features included
  • Exceptional call quality
  • Unlimited calling within Canada and 40+ countries
  • Intuitive client portal

Cons cons

  • No free version or trial
  • Extensive integrations available only for higher tiers

7. Callture – Most Robust Canadian VoIP With 40+ Features and No Upfront Costs

Top Features Conference Calling Up to 10 People, Voice Quality in HD, After-hours Mode
Starting Price (in CAD) $26.50/user/month
Free Version
Additional Numbers (Per Month in CAD) $2/number
Domestic Calls Unlimited
International Calls International rates apply

Callture is a robust Canadian VoIP solution designed for any size business. Unlike some that require equipment, Callture eliminates upfront costs by offering a cloud-based solution.

This makes it an attractive option for cost-conscious teams. Callture goes beyond basic calling, too, with features like call recording, voicemail transcription, call forwarding, and auto-attendants.

You get unlimited incoming and outgoing calls in Canada and the U.S., an internet fax number, the first month free (60-minute limit), and free technical support.

Feature-wise, you get instant access to a pop-up call history window so you can remind clients/prospects of your previous conversations and take notes in the call history window during/after a call.

Callture also integrates with tools like Slack and Microsoft Teams and offers straightforward and transparent pricing – with no hidden extras such as charges for installation, maintenance, or usage. You can test Callture free for a full month.

Pros pros

  • 40+ features for enhanced communication
  • No upfront costs
  • Unlimited calls within Canada and the U.S.
  • Straightforward pricing structure

Cons cons

  • No unlimited international calls
  • Has a steep learning curve

8. MightyCall – Popular Canadian VoIP System for Call Management

Top Features 99.999% uptime, Advanced call recording, Toll-free and local number
Starting Price (in CAD) $20.38/user/month
Free Version
Additional Numbers (Per Month in CAD) $10/number
Domestic Calls Unlimited
International Calls International rates apply

MightyCall is one of the best VoIP providers in Canada for its ease of use, as it doesn’t require any additional setup system. It goes beyond basic calling features, too.

It’s also referred to as one of the best residential VoIP providers Canada users like. No steep learning curves, just streamlined communication management from day one.

It provides robust tools like call recording, transcription, and valuable analytics, allowing you to coach your team, identify customer needs, and optimize performance, for example.

MightyCall also offers exceptional number flexibility, letting you choose business phone numbers or keep your existing ones. That’s not it – it’s one of the best mobile VoIP Canada services.

Furthermore, MightyCall’s advanced call forwarding empowers you to be available even when you’re on the go; you can manage your VoIP phone calls from any device, ensuring you’re always reachable.

MightyCall offers competitive prices charged in USD so be sure to check current exchange rates for the most up-to-date info. You can start with its free trial and test it out for 7 days.

Pros pros

  • Fully cloud-based
  • Affordable plans for Canada
  • Responsive desktop and mobile app
  • 7-day free trial

Cons cons

  • Lacks conferencing features
  • Short free trial compared to rivals

9. OpenPhone – Modern VoIP System for Teams in Canada for Automated Workflows

Top Features AI Message Responses, Many integrations, Schedules Messages
Starting Price (in CAD) Approx.$20.38/user/month
Free Version
Additional Numbers (Per Month in CAD) $6.79/number/month
Domestic Calls Unlimited
International Calls International rates apply

OpenPhone is a modern VoIP phone system built for streamlined communication for Canadian teams of all sizes. It simplifies how you connect with customers and manage your team’s calls.

For starters, it provides call and messaging, built-in CRM capabilities, and team collaboration tools. However, it lacks video functionality, which competitors like Ooma offer.

What’s nice is that OpenPhone’s user-friendly CRM integrates with your communication workflow to keep everything centralized. You can also easily customize and share contacts with notes.

Depending on your plan, you’ll get manual or automatic call recording for calls. Although this isn’t unique to OpenPhone, we found the intuitive UI easily sets it apart.

OpenPhone’s prices start at $15/user/month in USD. You get unlimited calls within Canada and the U.S. but no video meeting features. Different rates apply for international calls.

Read More: Our Full OpenPhone Review

Pros pros

  • Rich call, messaging, and team collaboration features
  • Flexible and customizable plans with local and toll-free numbers
  • Integrations with popular business communications tools
  • Affordable international calling options

Cons cons

  • No built-in video capabilities
  • Some advanced automation features are add-ons

10. AirCall – Best Canada VoIP Solution for Call Monitoring

Top Features 100+ Single-Click Integrations, AI Transcription, Insight Cards
Starting Price (in CAD) $40.76/license
Free Version
Additional Numbers (Per Month in CAD) $8.15/number
Domestic Calls Unlimited
International Calls International rates apply

AirCall positions itself as a comprehensive VoIP solution catering to the needs of Canadian businesses. Its feature set has functionalities tailored for call management and performance optimization.

AirCall lets you manage voice phone calls, conferencing, and messaging. It also has intelligent call routing features that can be configured to ensure phone calls reach the most appropriate agents.

As one of the best business VoIP Canada phone services, it also offers call recording and monitoring, enabling businesses to review past interactions for quality assurance and coaching purposes.

We liked that this VoIP phone service provider offers extensive call analytics, which provides insights into key metrics such as call volume, duration, and agent performance.

This business phone service also prioritizes security and reliability by employing industry-standard encryption protocols and maintaining geographically distributed data centers.

AirCall’s pricing plans start at $30 USD/license. Canadian businesses should check the current exchange rate.

Pros pros

  • Comprehensive suite of call management features
  • Advanced call analytics for data-driven decision-making
  • Unlimited calls within the U.S. and Canada
  • Integrates with various CRM platforms

Cons cons

  • Premium pricing
  • Feature-set might be overwhelming for some

Best VoIP Providers in Canada Compared

Canada’s VoIP providers landscape offers a wealth of options, each with its own features and perks. But with so many choices, here’s a neat comparison of the market’s top choices in Canada:

Canadian VoIP Providers Starting Price (in CAD) Free Version Additional Numbers (Per Month in CAD) Domestic Calls International Call VoIP Rates
DialPad $20/user/month $5/number Unlimited Unlimited
RingCentral MVP $30/user/month ✅ (Video Conferencing & Virtual Event free plans) $30 (one-time fee) Unlimited Charges per minute
8X8 Available upon request Available upon request Unlimited Unlimited to 40+ countries
GoTo Connect Available upon request Varies by type and country Unlimited Charges per minute
Ooma Free calls $13.52/number/month Unlimited Unlimited to 60+ countries
Net2Phone $29.99/user/month Available upon request Unlimited Unlimited to 40+ countries
Callture $26.50/user/month Available upon request Unlimited International rates apply
MightyCall $20.38/user/month Available upon request Unlimited (U.S. and Canada) International rates apply
OpenPhone $20.38/user/month $6.79/number Unlimited (U.S. and Canada) International rates apply
AirCall $30/license $8.15/number Unlimited (U.S. and Canada) International rates apply
Methodology

How We Review And Test VoIP Services

We base our recommendations on first-hand testing. All the VoIP products we feature, have been tested based on the following criteria:

  • Features: We explore the platform’s general call and video conferencing capabilities and unique features like automation, call queuing, call recording, and IVR features.
  • Integrations: We assess whether it offers integration support for popular business apps such as CRMs, project management platforms, helpdesk software, and others.
  • Reliability: We test the call quality on offer with the VoIP platform, and we only include services that offer an uptime guarantee of close to 100%.
  • Security and Compliance: We check whether the platform offers industry-standard encryption, access controls, compliance with regulations like GDPR, and firewalls.
  • Numbers: We factor in whether the platform offers a variety of number options like local, toll-free, international, and vanity numbers.
  • Ease of Use: We test the VoIP service on its available platforms to ensure we can give accurate insight into its usability.
  • Value for Money: After our hands-on testing, we’re able to better analyze whether the price point is fair to offer insight into the feature-to-price value on offer.
  • Reviews and Reputation: Beyond our hands-on testing, we explore third-party reviews to see if we need to investigate certain aspects of the VoIP service further. This combined allows us to offer a good overview of what our readers can expect from the platform.

What is VoIP?

Voice over Internet Protocol (VoIP) phone systems convert your voice into digital data packets that are then transmitted over the internet rather than over circuit-switched networks (PSTN), as is the case with traditional phone lines.

Beyond the cost savings and flexibility business and residential VoIP providers offer for making and receiving calls, this technology offers ample features that aren’t possible with a landline, including integration with your existing software and easy scalability. We’ll weigh up the pros and cons of a VoIP phone system below.

Pros pros

  • Significantly cheaper for domestic and international calls
  • Place calls on any device with an internet connection
  • Get features like video conferencing and an IVR
  • Integrate with other tools like the best CRMs
  • VoIP is easily scalable and can grow along with your company
  • Offers businesses easy global reach

Cons cons

  • It’s dependent on a broadband internet connection
  • There are some VoIP security concerns, so it may not suit those dealing with sensitive data
  • Bandwidth issues can impact call quality

The Key Types of VoIP Phone Services Explained

Here’s a quick rundown of the different types of VoIP platforms:

On-Premise VoIPHosted VoIPUCaaSUPaaS

Also known as self-hosted VoIP, this solution isn’t as common as the one to follow. It involves installing and maintaining VoIP hardware and software on-premise, including VoIP servers, virtual PBX systems, and other infrastructure.

Hosted VoIP, also known as cloud VoIP solutions, is where third-party vendors (like those we’ve reviewed above) host and manage VoIP systems in the cloud. All you need is a subscription and an internet connection. Although not required, many of the best VoIP providers in Canada offer IP phones as well, perfect for call centers, for example.

Unified Communications as a Service (UCaaS) combines communication and collaboration tools, including VoIP, into a single integrated online platform. These VoIP services offer features like video conferencing, built-in chat, and file sharing, for example.

A Communications Platform as a Service (CPaaS) VoIP platforms are cloud services that allow developers to integrate communication features like SMS messaging, for example, into their existing applications and workflows using APIs.

Key Features of the Best VoIP Phone Providers in Canada

Here are some of the main features you’ll find with the best VoIP phone services in Canada:

Voice and Video CallingCall ManagementVoicemailMessagingConference CallingCall RecordingIntegrations

All the best VoIP services in Canada will offer both voice (placing and receiving domestic and international calls) and virtual meeting capabilities over the Internet as a standard.

VoIP providers typically offer essential features like call forwarding, call queues, caller ID, ring groups, call transfer, a virtual receptionist, and three-way calling to help businesses manage incoming and outgoing calls more efficiently.

The best VoIP app Canada services also offer voicemail features, including customizable greetings and voicemail-to-email transcription, where voice messages are delivered in text format.

Some VoIP systems offer in-app messaging capabilities for unified communications, including text messaging, image sharing, and file sharing, for enhanced communication and collaboration.

Most of the best Canada VoIP service providers offer the option of holding online calls with numerous people. This often includes features like participant management and screen sharing, for example.

Recording calls is invaluable for businesses, whether for compliance or training purposes. ‘Whisper’ and ‘Barge’ also allow you to listen in on live phone calls and help the agent without the caller hearing.

From email clients to CRM software and productivity apps, the best VoIP phone systems let you integrate with your business’s existing tools to streamline your workflow and business operations.

How to Choose the Best Canadian VoIP Phone Service Provider

With so many Canadian VoIP providers on offer, it’s hard to choose just one. Here’s a quick guide on the factors you should consider when deciding on the best Canadian VoIP service for your needs:

CoverageCall QualityFeaturesIntegrationsCostsCustomer Support

Where do you need to call? Look for VoIP providers offering coverage in the countries you frequently contact, both in Canada and internationally. Ensure it aligns with your calling habits and avoids hidden international call fees.

Prioritize clear, reliable audio. You won’t need to worry about this with any of the providers on this list, but your internet connection can cause latency and jitter. We recommend taking advantage of any free trials or plans to test calls before you commit.

Consider the basic features crucial for your communication needs. Do you require video conferencing, call recording, ring groups, or integrations with other business tools? Choose a provider that offers the features you’ll actually use.

Does the VoIP service in Canada integrate with your existing business communications tools, such as CRM, calendar, or project management platforms? Seamless integration streamlines workflows and boosts productivity.

When choosing a Canada VoIP, be sure to factor in hidden fees (such as the cost of international calls or the need to buy VoIP phones) and factor in the price to scale. Once you have a clear budget, you’ll be able to shortlist your options and better compare the pricing of the ones in line with what you can afford.

Reliable technical and customer support is essential. Evaluate the VoIP phone providers and their reputations for responsiveness and expertise. Beyond this, be sure to note what channels they offer support on as this can vary depending on the plan.

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Inga Valiaugaite
Editor

Inga is an accomplished tech copywriter with a wealth of experience spanning 3+ years writing in the cybersecurity and fintech fields. With a Media and Communications degree in store, she's been a go-to tech wordsmith crafting content that simplifies the complex and enlightens the curious. From startups to cyber havens, she's been employing her expertise to help you navigate the intricacies of technology with ease.