The Best VoIP Software In India For 2024

The best VoIP software elevates communication and efficiency in everyday life and business. With the top VoIP service providers, you get fast, cost-effective, quality calls over long distances and countless added benefits for great interaction.

But, there are numerous options, each promising different capabilities, leaving you stumped and confused.

In a nutshell, the best Voice Over Internet Protocol service provider in India is Nextiva. Its simplicity, versatility, and 99.999% uptime make it a popular and reliable choice for several users worldwide.

Here, we’ll give you a comprehensive roundup of India’s seven best VoIP service providers, considering cost, features, and coverage factors. Keep reading to see why VoIP service providers like Nextiva, RingCentral, and Vonage are some of the best in the business.

The Best VoIP Software For India Ranked

  1. Nextiva – The best overall VoIP service provider in India, with HD audio calling quality, voicemail, and unlimited internet fax.
  2. RingCentral – Best value for money, with over 300 app integrations and multiple features.
  3. Vonage – Most flexible service plus offers over 50 features and workflow customisations for easier use.
  4. DialerHQ – Best global coverage for VoIP services, allowing calls from anywhere in the world at an affordable price and without hidden costs.
  5. CallHippo – The best free VoIP service + voicemail, SMS, and MMS.
  6. Exotel – Most ideal for call recording, monitoring calls, and ensuring good customer service.
  7. Unified Voice Communications – Provides exceptional technical and customer support through its virtual receptionist service.

Indian VoIP Service Providers Compared

The table below shows a comprehensive list of the best VoIP service providers in India, including their distinct features, pricing, and other vital data. Using this knowledge, you can better select what VoIP service providers in India would work for you and why.

India VoIP Service Providers Top Features Starting Price (in INR) Free Version Additional numbers Domestic Calls International Calls
Nextiva • Mobile app
• Call recording
• Instant messaging
• Voicemail transcripts
$18.95/month (1,571.48 INR ) N/A • 1-4 users:
$23.95/month
(1,986.12 INR)
• 5-19 users:
$21.95/month
(1,820.32 INR)
• 20-99 users:
$18.95/month
(1,671.48 INR)
• 100+ users:
$17.95/month
(1,488.60 INR)
Unlimited in the United States, Canada, and Puerto Rico Per-minute charge
RingCentral • Cloud faxing
• Call forwarding
• Call routing
$20/month (1,658.31 INR) 14-day free trial N/A (Contact sales for 50+ users) Unlimited in the United States and Canada Charged according to the country’s calling rate
Vonage • Call monitoring
• Mobile apps
• Video Conferencing
$13.99/month (1,160.20 INR) 14-day free trial • 1-4 users:
$13.99/month
(1,159.89 INR)
• 5-9 users:
$12.59/month
(1,043.82 INR)
• 10-19 users:
$12.99/month
(1,076.98 INR)
• 20-99 users:
$10.49/month
(869.71 INR)
• 100+ users: Contact sales
Unlimited domestic calling Unlimited in 60+ countries
DialerHQ • Call routing
• Global coverage
• Video conferencing
N/A Free trial available N/A Unlimited calling in the United Kingdom, United States, Canada, and Australia N/A
CallHippo • SMS/MMS
• Voicemail services
• Automation
1,500 INR/month Free Version and 10-day Free Trial N/A Unlimited in the United States, Canada, United Kingdom, Australia, and India Unlimited Globally
Exotel • Call recording
• Call routing
• SMS services
9,999 INR 7-day Free Trial Period N/A N/A N/A
Unified Voice Communications • VoIP phones
• Call forwarding, routing, and recording
• Unified service for audio, video, and SMS
1,500 INR/month Contact sales for free trial N/A Unlimited Unlimited in over 60 countries

The Best VoIP Service Providers In India Reviewed

The best VoIP service providers in India generally have good coverage with robust features and integrations, while being affordable. To ensure you make the right selection, we’ve reviewed the following providers in India, outlining their strengths and weaknesses.

Note: Some providers list their prices exclusively in USD. However, we’ve provided the equivalent INR amounts where possible. For current prices, refer to the current rates.

1. Nextiva – Best VoIP For India Overall

Screenshot of Nextiva in action
Nextiva’s features and simple interface make it the best choice for your VoIP service provider requirements (Techopedia/Nextiva)
India VoIP App Top Features Starting Price Free Version Additional numbers Domestic Calls International Calls
Nextiva • Mobile app
• Call recording
• Instant messaging
• Voicemail transcripts
$18.95/month
(1,571.48 INR)
N/A • 1-4 users:
$23.95/month
(1,986.12 INR)
• 5-19 users:
$21.95/month
(1,820.32 INR)
• 20-99 users:
$18.95/month
(1,671.48 INR)
• 100+ users:
$17.95/month
(1,488.60 INR)
Unlimited in United States, Canada, and Puerto Rico Varies per country

Nextiva is the best India VoIP and has a solid reputation worldwide due to its premium service. It is simple, versatile, and dependable, with 99.999% uptime.

Using the NextivaONE app, you can access premium features like conferencing, call routing, and screen sharing. Moreover, you can send instant messages, record calls, listen to voicemails, and get voicemail transcripts directly on the mobile app.

Perfect for small businesses, Nextiva’s cloud-based VoIP platform is scalable without skimping on quality or security. It’s also affordable, as you get a range of plans specifically tailored to suit different budgets. But, for larger businesses or teams, RingCentral may be a better fit, while CallHippo is more affordable.

Nextiva’s customisable pricing options further boost its attractiveness, as you can curate your plans depending on the nature and size of your business. Here, plans are available per number of users, each with distinct features and cost.

For instance, you can use the Essential plan for a few users, such as small businesses or home users. But, a bigger company with more employees will be better off with either the Professional or Enterprise plans, which include features like unlimited conferencing and call recording. This way, you can easily keep your team connected, no matter their number.

Read the full Nextiva review

Pros

  • Affordable, customisable pricing
  • Seamless call transferring
  • Scalable and secure
  • Free toll-free VoIP number

Cons

  • Limited meeting time (45 minutes)
  • Few integrations on the Essential plan
  • Mixed feedback on ease of use

2. RingCentral — Best Value for Money India VoIP

Screenshot of RingCentral's text screen
RingCentral has several features and integrations (Techopedia/RingCentral)
India VoIP Services Provider Top Features Starting Price Free Version Additional numbers Domestic Calls International Calls
RingCentral • Cloud faxing
• Call forwarding
• Call routing
$20/month
(1,658.31 INR)
14-day free trial N/A (Contact sales for 50+ users) Unlimited in United States and Canada Charged according to the country’s calling rate

RingCentral is one of the best VoIP (voice over internet protocol) service providers in India and offers solutions specifically suited to your needs or business type, depending on your industry. It has several advanced features, including AI-powered call forwarding and routing, cloud faxing and messaging, video meetings, and conferencing.

Additionally, it assures you of premium call quality with QOS and VoIP testing tools that enable you to check the strength of your internet connection.

Its various features and integrations are worth its cost, making it an excellent choice for large businesses and enterprises. However, as stated above, small businesses may be better off with Nextiva, while Vonage is more flexible.

RingCentral has three pricing plans—the Core, Advanced, and Ultra. The Core plan is the most affordable option, providing basic VoIP services, like voice calls and audio conferencing at a minimal cost. This plan’s most unique characteristic is its analytics and reporting feature, which lets you see call logs and detailed metrics.

As the name suggests, the Advanced plan has enhanced qualities, including a whopping 300+ integrations, auto-call recording, and call monitoring. On the other hand, the Ultra plan is your best bet for unlimited access to all RingCentral’s features.

Read the full RingCentral review

Pros

  • Seamless integrations across various devices
  • High value for money
  • Suitable for all operating systems
  • High security
  • Scalable and user-friendly

Cons

  • Mixed feedback on customer support
  • Contract structure
  • Difficulty in creating reports

3. Vonage – Best VoIP In India For Its Flexibility And Features

Screenshot of Vonage's call screen
Vonage has several features for different use cases, making it a flexible service (Techopedia/Vonage)
India VoIP App Top Features Starting Price Free Version Additional numbers Domestic Calls International Calls
Vonage • Call monitoring
• Mobile apps
• Video Conferencing
$13.99/month
(1,160.20 INR)
14-day free trial • 1-4 users:
$13.99/month
(1,159.77 INR)
• 5-9 users:
$12.59/month
(1,043.71 INR)
• 10-19 users:
$12.99/month
(1,076.87 INR)
• 20-99 users:
$10.49/month
(869.62 INR)
• 100+ users: Contact sales
Unlimited domestic calling Unlimited in 60+ countries

Vonage’s range of features and add-ons lets you customise your VoIP phone service to serve your needs specifically, making it one of the most flexible VoIP services. With a flexible platform, you can tweak and customise features to suit your business.

Its iPhone and Android VoIP phone system apps show this advantage, too, letting you use all available features on the go.

Vonage provides basic cloud VoIP features like call routing, forwarding, monitoring, conferencing, and text messaging. Also, you can integrate this service with other productivity tools and switch seamlessly between your desktop and mobile apps. However, if you need a simpler, more straightforward platform, Exotel is a more suitable alternative.

Under its Business Communication package, Vonage offers three comprehensive plans – Mobile, Premium, and Advanced. The Mobile plan is ideal for any beginner, and it is complete with desktop and mobile apps, voicemail, and unlimited domestic calling.

In contrast, the Premium or Advanced plans are better choices if you have a bigger team and need features like analytics, single sign-on, and unlimited video conferencing. A significant benefit of the Advanced plan is visual voicemail, which allows you to make voicemail transcriptions. Note that these plans are also customizable, as the pricing changes depending on the number of people you input.

Read the full Vonage review

Pros

  • Over 50 available features
  • Desktop and mobile app
  • Available in 85 countries
  • 999% uptime
  • Multiple integrations

Cons

  • Three-device extension limit
  • Difficult sign-up process
  • Add-on fees

4. DialerHQ – Best Global VoIP Coverage For Indian Customers

Screenshot of DialerHQ dashboard
DialerHQ offers several features and has quality international coverage (Techopedia/DialerHQ)
India VoIP Service Provider Top Features Starting Price Free Version Additional numbers Domestic Calls International Calls
DialerHQ • Call routing
• Global coverage
• Video conferencing
N/A Free trial available N/A Unlimited calling in the United States, United Kingdom, Canada, and Australia N/A

DialerHQ’s is one of India’s top VoIP service providers and one of its most notable features is its international coverage, with over 1000 area codes and communication infrastructure in several locations worldwide.

Also, smart call routing across 130+ countries makes this software one of the best VoIP apps for international calling.

Additionally, it is user-friendly and easy to use, offering extensive VoIP features like recording phone calls and monitoring, conferencing, voicemail, and multi-channel communication.

It offers a 10-day free trial period, after which you’ll need to request a demo for further use. This structure may be difficult for people who prefer upfront pricing, so consider CallHippo or Nextiva for plain pricing models.

DialerHQ has two pricing plans designed for different types of businesses. With features like power and predictive dialling, the Call Center Solution better suits call centres requiring VoIP solutions for bulk calling.

Meanwhile, the Office Phone System is ideal for smaller businesses without huge call volumes, perfectly suited for customer support and more personalised interaction. Request a demo to sign up and enjoy a free trial to determine what suits your business.

Pros

  • Availability in several countries
  • Easy to use
  • High-security

Cons

  • Fewer features compared to competitors
  • Call quality may sometimes lag
  • No stated pricing

5. CallHippo – Best Free VoIP In India

Screenshot of CallHippo's dashboard
CallHippo is the best free VoIP provider with an excellent basic plan at no cost (Techopedia/CallHippo)
India VoIP App Top Features Starting Price Free Version Additional numbers Domestic Calls International Calls
CallHippo • SMS/MMS
• Voicemail services
• Automation
1,500 INR/month Free Version and 10-day Free Trial N/A Unlimited in the United States, Canada, United Kingdom, Australia, and India Unlimited Globally

CallHippo promises exceptional services while remaining affordable and free of hidden costs. Its Basic plan, which gives you access to voice, SMS, MMS, and voicemail services, is completely free and accessible to an unlimited number of users.

The platform’s outstanding CRM and automation features enable you to receive calls easily, collaborate, and monitor your team wherever you are. For more features, sign up for their higher plans with a 10-day free trial period.

Unfortunately, its mobile app is not as dependable, but services like Nextiva or Vonage have stellar mobile versions.

CallHippo’s Office VoIP Phone System offers four plans – Basic, Starter, Professional, and Ultimate. As we’ve seen above, its Basic plan is amazingly free, offering your everyday VoIP necessities like SMS/MMS, voicemail, and global connect. However, note that you will have to pay for numbers.

Each of the higher plans promises even better features. With the Starter plan, you get a free standard number, analytics, and country blocking. The Professional plan provides multilingual IVR, custom greetings, and call recording. Also, the Ultimate plan offers unlimited calling minutes to 48 countries, 24/7 support, and advanced integrations.

Pros

  • Free Version
  • Easy to use
  • Simple Pricing Models
  • Reliable customer support

Cons

  • Connectivity problems
  • The mobile app needs improvement

6. Exotel – Best VoIP For Recording Calls In India

Screenshot of Exotel dashboard
Exotel has distinct strengths and advantages, particularly for call recording (Techopedia/Exotel)
India VoIP Service Top Features Starting Price Free Version Additional numbers Domestic Calls International Calls
Exotel • Call recording
• Call routing
• SMS services
9,999 INR 7-day Free Trial Period N/A N/A N/A

Exotel’s cloud-based VoIP service platform provides remarkable call-recording features without compromising security and privacy. Its VoIP features, like virtual phone numbers, call routing, and SMS services, help you improve your communication processes and engagement.

Signing up wins you a 7-day free trial period and 500 free credits with which you can make calls and send SMS or WhatsApp messages. Sadly, Exotel has few integrations, so if this is your priority, Vonage or RingCentral are fantastic options.

Exotel’s three plans—Dabbler, Believer, and Influencer—all share features but have different capacities. In other words, each plan comes with a live dashboard, call recording, analytics, and multilevel IVR. But, where the Dabbler offers a five-month validity period, the Believer and Influencer plans give you 11 months.

Moreover, the number of credits and agents differs with each plan, as shown above. You can also build your custom user-based or toll-free numbers plan by contacting its sales team.

Pros

  • Quality Call Recording
  • Free starter credits
  • Easy API integration

Cons

  • Insufficient analytics
  • Limited integration for productivity and CRM tools
  • No app for iPhone

7. Unified Voice Communications – Best VoIP Service Provider For Customer Support

India VoIP App Top Features Starting Price Free Version Additional numbers Domestic Calls International Calls
Unified Voice Communications • VoIP phones
• Call forwarding, routing, and recording
• Unified service for audio, video, and SMS
1500 INR/month Contact sales for free trial N/A Unlimited Unlimited in up to 60 countries

Unified Voice Communications is one of the top VoIP service providers in India, boasting over 20 years of experience and countless positive reviews. As a tier one provider, it promises 99.95% service level agreement (SLA), exceptional facilities, and technical 24/7 support.

It has an incredible range of VoIP services products tailored for businesses, including call forwarding and recording, SMS, and toll-free numbers. Moreover, it offers virtual receptionist support, assisting users maximize its VoIP service. Additionally, its mobile app includes auto-call attending features available for iOS and Android.

With this app, you can quickly receive calls on your desktop, landline, and mobile at the same time without incurring extra charges.

Although you can integrate major marketing platforms like Salesforce and Zoho, this service has fewer integrations than RingCentral or Vonage. Still, you get necessary software features like conferencing and analytics, not to mention quality VoIP phones and devices from leading brands like Grandstream.

Unified Voice Communications’ plans include the North America, Global 40, and Global 60 plans. Each plan offers similar features, including call waiting, forwarding, recording, three-way conferencing, and voicemail.

However, where the first plan strictly calls North American countries, the last two include countries on other continents. Contact the sales team to sign up for any plans or a free trial.

Pros

  • Unlimited calling in up to 60 countries
  • Virtual receptionist
  • VoIP phones and devices
  • Excellent customer service

Cons

  • Few integrations
  • No stated pricing

How We Test Indian VoIP Software

To equip you with handy information about the best VoIP service providers in India, we carefully analyse specific prerequisites. Below, we’ll discuss these necessities, showing you how we test VoIP software to provide detailed insights.

Pricing – Impressive software proves impractical if it is unnecessarily expensive compared to its competitors. We study and compare the pricing plans of the product to show how affordable they are in relation to others.

Features – We evaluate each VoIP service’s features to see their relevance in the marketplace and suitability for most businesses.

Integrations – Any good software should function seamlessly with related applications for maximum productivity. We check that each VoIP service has integration capabilities with commonly used productivity and CRM tools.

Automation – Automation enhances efficiency by reducing manual efforts and optimising resource allocation. We ensure each software has automation features to hasten operations and improve productivity.

Ease of Use – Simplicity in software helps users quickly adapt to the platform, reducing training time and the possibility of encountering difficulty. We check that the VoIP providers are beginner-friendly and easy to understand and set up.

Third-Party Reviews – We capture real-world experiences from other users using third-party reviews. These reviews offer valuable perspectives that help us provide well-rounded, accurate software evaluations.

How To Choose The Best Indian VoIP Service

There are several VoIP calling platforms, so you must know what to look for when choosing the best VoIP providers in India. Below, we’ll see some features you should consider before deciding.

Coverage – First, check that the provider offers a VoIP phone that suits your geographical location needs. Ensure the platform’s VoIP features are available and functional in India and any other countries you want to reach.

Mobile Apps and the User Interface – Check to ensure that the user interface is easy to use, attractive, and practical to avoid confusion or difficulty in the future. Likewise, the desktop, iPhone, and Android VoIP apps should be highly effective and contain all required features for easy access and convenience.

Call Quality – Call quality is crucial as it determines how clear and reliable communication will be and prevents disruptions. Good call quality fosters a positive user experience and collaboration while improving productivity.

Features – Your requirements and communication needs are unique to you, and every VoIP service has features with distinct strengths and shortcomings. Check that your preferred provider has features that adequately meet your needs and compare plans to ensure you select one that can provide solutions.

Integrations – Ensure that your preferred platform integrates seamlessly with your required tools. Similarly, check before choosing a plan, as your desired integrations may not be available with every plan on the platform.

Costs and Plans – Your chosen provider should be budget-friendly and fit your financial capacity. Go for a VoIP service that will always be affordable for you, irrespective of your growth or business size.

Technical and Customer Service – Difficulties sometimes arise even with the simplest software. In such situations, you want to ensure you have access to prompt customer support. This way, you can get a quick solution to any issue and prevent downtime.

FAQs

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Joshua Adegoke
Editor

Joshua Adegoke is a freelance technical writer who began his writing career at CareerKarma before joining other reputable organizations like PrivacySavvy and MakeUseOf. With over two years of experience in crafting tech-centric articles and user guides, his expertise cuts across various niches, including Tech, SaaS, edTech, career navigation, and security. Joshua uses his extensive experience and ability to demystify tech to inform, provide support, and improve the tech competency of his readers.