When you buy through affiliate links in our content, we may earn a commission at no extra cost to you. Learn The best VoIP software in India will vary depending on your specific needs and, importantly, your budget. One thing that’s clear is that the demand for VoIP is at an all-time high, and with ample options, finding one can be hard.
Whether you’re after a free India VoIP provider, you’re looking to compare VoIP service providers for India for international calling, or perhaps you need a residential VoIP, our list of the market’s best VoIP systems has it all.
The Best VoIP Software For India Ranked
- Nextiva – Popular small business VoIP service provider in India, with HD audio calling quality, voicemail, and unlimited internet fax.
- RingCentral – Best value for money, with over 300 app integrations and multiple features.
- Vonage – Most flexible service plus offers over 50 features and workflow customizations for easier use.
- DialerHQ – Best global coverage for VoIP services, allowing calls from anywhere in the world at an affordable price and without hidden costs.
- CallHippo – The best free VoIP service + voicemail, SMS, and MMS.
- Exotel – Most ideal for call recording, monitoring calls, and ensuring good customer service.
- Unified Voice Communications – Provides exceptional technical and customer support through its virtual receptionist service.
The Best VoIP Service Providers In India Reviewed
The best VoIP service providers in India generally have good coverage, robust features and integrations, and affordable prices. To ensure you make the right selection, we’ve reviewed the following providers in India and outlined their strengths and weaknesses.
Note: Some providers list their prices exclusively in USD. However, we’ve provided the equivalent INR amounts where possible. For current prices, refer to the current rates.
1. Nextiva – Popular Small Business VoIP in India
| India VoIP App | Top Features | Starting Price | Free Version | Additional numbers | Domestic Calls | International Calls |
| Nextiva | Call recording, Instant messaging, Voicemail transcripts | $18.95/month (1,571.48 INR) |
N/A | Starts at $23.95/month (1,986.12 INR) |
Unlimited in US, Canada, Puerto Rico | Varies per country |
Nextiva is easily one of the best India VoIP services for small businesses. It has a solid reputation worldwide due to its premium service. It’s simple, versatile, and dependable, with 99.999% uptime.
Using the NextivaONE app, you can access premium features like conferencing, call routing, and screen sharing. Moreover, you can send instant messages, record calls, listen to voicemails, and get voicemail transcripts directly on the mobile app.
Perfect for small businesses, Nextiva’s cloud-based VoIP platform is scalable without skimping on quality or security. It’s also affordable, as you get a range of plans specifically tailored to suit different budgets. But, for larger businesses or teams, RingCentral may be a better fit.
Nextiva’s customizable pricing further enhances its appeal. You can curate your plans based on your business’s nature and size. For instance, you can use the Essential plan for a few users, such as small businesses or if you’re after the best residential VoIP.
But, a bigger company with more employees will be better off with either the Professional or Enterprise plans, which include features like unlimited conferencing and call recording.
Read the full Nextiva review
Pros 
- Affordable, customizable pricing
- Seamless call transferring
- Scalable and secure
- Free toll-free VoIP number
Cons
- Limited meeting time (45 minutes)
- Few integrations on the Essential plan
- Mixed feedback on ease of use
2. RingCentral — Best Value for Money India VoIP
| India VoIP Services Provider | Top Features | Starting Price | Free Version | Additional numbers | Domestic Calls | International Calls |
| RingCentral | Cloud faxing, Call forwarding, Call routing | $20/month (1,658.31 INR) |
14-day trial | N/A | Unlimited in US and Canada | Charged according to the country’s calling rate |
RingCentral is one of the best VoIP service providers in India and offers solutions specifically suited to your needs or business type, depending on your industry.
It has several advanced features, including AI-powered call forwarding and routing, cloud faxing and messaging, video meetings, and conferencing.
Its various features and integrations are worth its cost, making it an excellent choice for large businesses and enterprises. However, as stated above, small businesses may be better off with Nextiva, while Vonage is more flexible.
RingCentral has 3 pricing plans. The Core plan is the most affordable, providing basic VoIP services, like voice calls and audio conferencing, at a minimal cost. This plan’s most unique characteristic is its detailed analytics and reporting.
The Advanced plan includes a whopping 300+ integrations, auto-call recording, and call monitoring. On the other hand, the Ultra plan is your best bet for unlimited access to all RingCentral’s features.
Read the full RingCentral review
Pros
- Seamless integrations across various devices
- High value for money
- Suitable for all operating systems
- High security
- Scalable and user-friendly
Cons
- Mixed feedback on customer support
- Contract structure
- Difficulty in creating reports
3. Vonage – Best VoIP in India For its Flexibility
| India VoIP App | Top Features | Starting Price | Free Version | Additional numbers | Domestic Calls | International Calls |
| Vonage | Call monitoring, Mobile apps, Video Conferencing | $13.99/month (1,160.20 INR) |
14-day trial | Starts at $13.99/month (1,159.77 INR) |
Unlimited domestic calling | Unlimited in 60+ countries |
Vonage lets you customize your VoIP phone service to meet your specific needs, making it one of the most flexible VoIP services. Its iPhone and Android VoIP phone system apps are also fully functional.
Vonage provides basic cloud VoIP features like call routing, forwarding, monitoring, conferencing, and text messaging. You can also integrate it with other productivity tools. However, if you need a more straightforward platform, Exotel is a more suitable alternative.
Under its Business Communication package, Vonage offers three comprehensive plans: Mobile, Premium, and Advanced. The Mobile plan is ideal for beginners and includes desktop and mobile apps, voicemail, and unlimited domestic calling.
In contrast, the Premium or Advanced plans are better choices if you have a bigger team and need features like analytics, single sign-on, and unlimited video conferencing.
A significant benefit of the Advanced plan is visual voicemail, which allows you to make voicemail transcriptions.
Read the full Vonage review
Pros
- Over 50 available features
- Desktop and mobile app
- Available in 85 countries
- 999% uptime
- Multiple integrations
Cons
- Three-device extension limit
- Difficult sign-up process
- Add-on fees
4. DialerHQ – Best Global VoIP Coverage for Indian Customers
| India VoIP Service Provider | Top Features | Starting Price | Free Version | Additional numbers | Domestic Calls | International Calls |
| DialerHQ | Call routing, Global coverage, Video conferencing | N/A | Free trial | N/A | Unlimited calling in US, UK, Canada, Australia | N/A |
DialerHQ is one of India’s top VoIP service providers, and one of its most notable features is its international coverage, with over 1,000 area codes and communication infrastructure in several locations worldwide.
Also, smart call routing across 130+ countries makes it one of the best VoIP apps for international calling. Additionally, it’s user-friendly and offers extensive VoIP features like recording and monitoring, conferencing, voicemail, and multi-channel communication.
DialerHQ has two pricing plans designed for different types of businesses. The Call Center Solution better suits call centers requiring VoIP solutions for bulk calling, with features like power and predictive dialing.
Meanwhile, the Office Phone System is ideal for smaller businesses without huge call volumes. It’s perfectly suited for customer support and more personalized interaction. Request a demo to sign up and enjoy a free trial to see if it suits your business.
Pros
- Availability in several countries
- Easy to use
- High-security
Cons
- Fewer features compared to competitors
- Call quality may sometimes lag
- No stated pricing
5. CallHippo – Best Free VoIP in India
| India VoIP App | Top Features | Starting Price | Free Version | Additional numbers | Domestic Calls | International Calls |
| CallHippo | SMS/MMS, Voicemail services, Automation | 1,500 INR/month | Free plan + 10-day trial | N/A | Unlimited in US, Canada, UK, Australia, India | Unlimited Globally |
CallHippo promises exceptional services while remaining affordable and free of hidden costs. Its Basic plan gives you access to voice, SMS, MMS, and voicemail services and is completely free for unlimited users.
The platform’s outstanding CRM and automation features enable you to receive calls easily, collaborate, and monitor your team wherever you are. For more features, sign up for their higher plans, which have a 10-day free trial period.
Unfortunately, its mobile app isn’t as dependable as services like Nextiva or Vonage. That said, CallHippo’s Office VoIP Phone System offers four plans: Basic, Starter, Professional, and Ultimate.
Despite being free, the Basic plan includes VoIP necessities like SMS/MMS, voicemail, and global connect. However, note that you will have to pay for numbers.
With the Starter plan, you get a free standard number, analytics, and country blocking. The Professional plan provides a multilingual IVR, custom greetings, and call recording.
The Ultimate plan offers unlimited calling minutes to 48 countries, 24/7 support, and advanced integrations.
Pros
- Free Version
- Easy to use
- Simple Pricing Models
- Reliable customer support
Cons
- Connectivity problems
- The mobile app needs improvement
6. Exotel – Best VoIP for Recording Calls in India
| India VoIP Service | Top Features | Starting Price | Free Version | Additional numbers | Domestic Calls | International Calls |
| Exotel | Call recording, Call routing, SMS services | 9,999 INR | 7-day trial | N/A | N/A | N/A |
Exotel’s cloud-based VoIP service platform provides remarkable call-recording features without compromising security and privacy. Its VoIP features, like virtual phone numbers, call routing, and SMS services, help you improve your communication processes.
Signing up gives you a 7-day free trial period and 500 free credits, which you can use to make calls and send SMS or WhatsApp messages. Sadly, Exotel has few integrations, so if this is your priority, Vonage or RingCentral are fantastic alternatives.
Exotel’s three plans share features but have different capacities. Each plan comes with a live dashboard, call recording, analytics, and multilevel IVR. However, while the Dabbler offers a five-month validity period, the Believer and Influencer plans give you 11 months.
Moreover, the number of credits and agents differs with each plan, as shown above. You can also build your custom user-based or toll-free numbers plan by contacting its sales team.
Pros
- Quality Call Recording
- Free starter credits
- Easy API integration
Cons
- Insufficient analytics
- Limited integration for productivity and CRM tools
- No app for iPhone
7. Unified Voice Communications – Best VoIP Service Provider for Customer Support
| India VoIP App | Top Features | Starting Price | Free Version | Additional numbers | Domestic Calls | International Calls |
| Unified Voice Communications | Call forwarding, routing, and recording, SMS | 1500 INR/month | Contact sales | N/A | Unlimited | Unlimited in up to 60 countries |
Unified Voice Communications is one of the top VoIP service providers in India, boasting over 20 years of experience. As a tier one provider, it promises 99.95% service level agreement (SLA), exceptional facilities, and technical 24/7 support.
It offers an incredible range of VoIP services products tailored for businesses, including call forwarding and recording, SMS, and toll-free numbers.
Moreover, it offers virtual receptionist support, assisting users in maximizing their VoIP service. Additionally, its mobile app includes auto-call attending features available for iOS and Android.
With this app, you can quickly receive calls on your desktop, landline, and mobile simultaneously without incurring extra charges.
Although this service can integrate major platforms like Salesforce and Zoho, it has fewer integrations than RingCentral or Vonage. Still, it offers necessary software features like conferencing and analytics, not to mention quality VoIP phones and devices from leading brands like Grandstream.
Unified Voice Communications’ plans include the North America, Global 40, and Global 60 plans. Each plan offers call waiting, forwarding, recording, three-way conferencing, and voicemail.
However, while the first plan strictly includes North American countries, the last two include countries on other continents.
Pros
- Unlimited calling in up to 60 countries
- Virtual receptionist
- VoIP phones and devices
- Excellent customer service
Cons
- Few integrations
- No stated pricing
Indian VoIP Service Providers Compared
Here’s a neat comparison of the best VoIP service providers in India so that you can shortlist the ones best suited to your needs and budget:
| India VoIP Service Providers | Top Features | Starting Price (in INR) | Free Version | Additional numbers | Domestic Calls | International Calls |
| Nextiva | Call recording, Instant messaging, Voicemail transcripts | $18.95/month (1,571.48 INR ) | N/A | Starts at $23.95/month (1,986.12 INR) |
Unlimited in US, Canada, Puerto Rico | Per-minute charge |
| RingCentral | Cloud faxing, Call forwarding, Call routing | $20/month (1,658.31 INR) | 14-day trial | N/A | Unlimited in US and Canada | Charged according to the country’s calling rate |
| Vonage | Call monitoring, Mobile apps, Video conferencing | $13.99/month (1,160.20 INR) | 14-day trial | Starts at $13.99/month (1,159.89 INR) |
Unlimited domestic calling | Unlimited in 60+ countries |
| DialerHQ | Call routing, Global coverage, Video conferencing | N/A | Free trial | N/A | Unlimited calling in UK, US, Canada, Australia | N/A |
| CallHippo | SMS/MMS, Voicemail services, Automation | 1,500 INR/month | Free plan + 10-day trial | N/A | Unlimited in US, Canada, UK, Australia, India | Unlimited Globally |
| Exotel | Call recording, Call routing, SMS services | 9,999 INR | 7-day trial | N/A | N/A | N/A |
| Unified Voice Communications | VoIP phones, Call forwarding, routing, and recording, SMS | 1,500 INR/month | Contact sales | N/A | Unlimited | Unlimited in 60+ countries |
How We Review And Test VoIP Services
We base our recommendations on first-hand testing. All the VoIP products we feature, have been tested based on the following criteria. If you’d like to know more about how we evaluate VoIP software, you can visit our dedicated page explaining how we test and review VoIP systems.
- Features: We explore the platform’s general call and video conferencing capabilities and unique features like automation, call queuing, call recording, and IVR features.
- Integrations: We assess whether it offers integration support for popular business apps such as CRMs, project management platforms, helpdesk software, and others.
- Reliability: We test the call quality on offer with the VoIP platform, and we only include services that offer an uptime guarantee of close to 100%.
- Security and Compliance: We check whether the platform offers industry-standard encryption, access controls, compliance with regulations like GDPR, and firewalls.
- Numbers: We factor in whether the platform offers a variety of number options like local, toll-free, international, and vanity numbers.
- Ease of Use: We test the VoIP service on its available platforms to ensure we can give accurate insight into its usability.
- Value for Money: After our hands-on testing, we’re able to better analyze whether the price point is fair to offer insight into the feature-to-price value on offer.
- Reviews and Reputation: Beyond our hands-on testing, we explore third-party reviews to see if we need to investigate certain aspects of the VoIP service further. This combined allows us to offer a good overview of what our readers can expect from the platform.
What is VoIP?
Unlike traditional landlines, Voice Over Internet Protocol (VoIP) services let you place and receive calls over the Internet — making them highly versatile, easily scalable, and more affordable than conventional communication technologies.
Similarly, a VoIP phone service includes features like voicemail transcription, various phone numbers that can be used on mobile, desk phones, or desktops (think toll-free, vanity, and local numbers), a virtual assistant, video conferencing, and loads more.
Read More:
Why You Need a VoIP for Your Business
VoIP services in India offer countless benefits, but these are the main ones to note:
Compared to landline phones, VoIP solutions are easily scalable and don’t require physical installations, maintenance, or upgrades—simply upgrade your plan on the website for added functionality, numbers, and users. Domestic and international calls are also far cheaper as they’re made over the internet.
VoIP systems act as an all-in-one communication solution for your business — combining voice, video, SMS, and collaboration features in one application, minimizing the need to invest in separate apps, and allowing businesses to streamline and centralize all of their communications.
Beyond the ease of setup and scaling, a VoIP phone system, unlike a landline, offers excellent flexibility — you can use these solutions on mobile, desktop, or desk phones, making them ideal for remote or field workers, for example.
With features like an IVR and in-depth call analytics, companies of all sizes, whether a call center, a car sales team, or otherwise, can better handle the calls coming in and have detailed metrics on things like the average wait time, which is a necessity for making data-driven decisions. You can also integrate with tools like CRM platforms to sync your data.
While we have a guide on how to reduce VoIP jitter, call quality is far higher overall with VoIP than with a landline. All the best VoIP systems offer HD audio and video quality alongside high uptime guarantees.
With a landline, you’d need to have hardware and a line installed in the country you want to establish yourself in. With VoIP, you can get a virtual number in different regions of the world without needing to do this. This makes it so easy (and cheap) for businesses looking to establish a local presence abroad without physically being there.
How to Choose the Best Indian VoIP Service
There are several VoIP calling platforms, so you must know what to look for when choosing the best VoIP providers in India. Below, we’ll see some features you should consider before deciding.
First, check that the provider offers a VoIP phone that suits your geographical location needs. Ensure the platform’s VoIP features are available and functional in India and any other countries you want to reach.
Check to ensure that the user interface is easy to use. Likewise, the desktop, iPhone, and Android VoIP apps should have all the required features for easy access and convenience.
Call quality is crucial as it determines how clear and reliable communication will be and prevents disruptions. Good call quality fosters a positive user experience and collaboration while improving productivity.
Your communication needs are unique. Check that your preferred provider has features that adequately meet your needs and compare plans to ensure you select one that provides the functionality you’re after.
Ensure that your preferred platform integrates seamlessly with the tools your business already uses. Similarly, before choosing a plan, ensure that the integrations you need are available on that plan.
VoIP services vary considerably in price. Be sure to set a budget to narrow down your list of options while factoring in future scalability and how much the provider would cost if your needs were to scale.
Even with the simplest software, difficulties sometimes arise. You’ll want to ensure you have access to prompt customer support. More importantly, you’ll want to note the support hours, as these may be in a different time zone.
