Latest


Is Blockchain Good or Bad for the Environment?


Blockchain is among the most controversial inventions brought by the Digital Revolution. The amounts of energy required for blockchain made it the villain in the...

Can the Blockchain Be Hacked?


There’s a battery of questions related to the underlying security of the blockchain. Boiled down into a simple question: you might say – can the blockchain be hacked?

4 Technologies That Are Impacting Contact Centers Globally


In recent years, the contact center industry has made communicating and sharing information more efficient and cost effective with the advancement of new technologies....

IT Security: What to Expect in 2019


There is so much ahead in the cybersecurity world - with AI and more, companies are evolving to meet the challenges of a connected world.

Is Blockchain the Solution to Gun Control?


In a country where it is easier to be a gun owner than a car driver, it is clear that a blockchain-based registry may be more than just a good idea, but a necessity.

Why Superintelligent AIs Won't Destroy Humans Anytime Soon


Will AI take over world and destroy humanity? For many experts, the answer is a resounding “no.” Most would agree that we need ethical, explainable frameworks to direct...

Data Science: What to Expect in 2019


Data science is rapidly changing. New advances in AI and machine learning mean that data can be applied in brand new ways, and in unprecedented modeling systems, to do...

Job Role: Data Analyst


Data analysts are people who collect data and use that data to provide insights. They are “translators” of raw numbers and data points into digestible information that...

The Human Element of Digital Transformation: Employee Engagement


Many organizations are either well underway or at least beginning the steps toward digital transformation, fundamentally rethinking the way businesses operate thanks to...

How AI and IoT are Affecting the Insurance Industry


Together with the latest internet of things (IoT) devices, artificial intelligence (AI) has already begun to change the universe of insurance not only by making it more...

A Brief History of AI


AI has a surprisingly long history, marked by periods of optimism and support followed by disenchantment. Now that we're at a new high point, we appear poised for the...

5 Ways Virtual Reality will Augment Web 3.0


Web 3.0 is going to be vastly different from what we know Web 2.0 to be. Virtual reality (VR) will play a big role in UX, and hinting at what’s to come will generate a...

Beauty in the Breaks: Creating Resilient Systems Through Chaos Engineering


Given the chaotic nature of distributed systems, services should be developed to anticipate failure and automatically recover in the event of failure. This means...

Why Businesses Need Secure Messaging That Goes Beyond Encryption


Digital communications are essential to everyday business operations, but unfortunately, the most commonly used mediums – email and SMS text – are notoriously insecure.

Hybrid vs. Autonomous Engines - What’s Better for Development?


Embracing autonomy requires that humans and machines ensure scalable, stable and secure AI-powered systems. Software teams that leverage hybrid automation testing tools...

Experts


What are some advantages of multi-cloud deployments?


Multi-cloud deployments involve a company selecting more than one cloud vendor or provider, and putting different workloads into each platform, or delegating different...

What are some of the potential drawbacks to the gender imbalance in data science?


There are lots of drawbacks. Data science is still mostly a male field – hard to advance, hard to get equal pay and opportunities. In fact, it has been shown and...

What are some of the advantages and disadvantages of embedded analytics?


One of the major advantages of embedded analytics, as the name suggests, is that it's embedded into business applications. This means users don't have to switch...

What are some of the resources available to women looking to get into a career in data science?


There are quite a few resources available to women who are looking to get into data science. There are many courses that women can take via colleges and online...

What is a CX platform and how are companies using the analytics from these platforms?


The outlook or perception that a customer builds around a company is influenced by the different channels through which a customer interacts with that company. I call...