Matt Cox

Senior Director, Technical Operations

With nearly 15 years of experience in the IT industry, Matt Cox is a lover of creating technical solutions and successful customers. As the senior director of technical operations and ITSM at SolarWinds, he leads the talented team of solutions consultants and implementation specialists who work with customers of all sizes and across many different industries to create tailored service management solutions using ITSM and ITIL best practices.Prior to joining SolarWinds, Matt worked for Railinc, the railroad industry’s most innovative resource for IT and information services. Starting as a customer service representative, he quickly grew into Business Analyst and Solutions Engineering roles. As a Business Analyst, he led agile project teams to create rail industry solutions, serving as a liaison between customers and dev teams. As a Solutions Engineer he honed his passion for understanding customer needs and requirements and developing tailored technical solutions to meet those needs.

Show more
Our Authors
Image for Margaret Rouse
Margaret Rouse
Technology Expert
1 Article
Image for Linda Rosencrance
Linda Rosencrance
Technology journalist
108 Article
Image for Neil C. Hughes
Neil C. Hughes
Senior Technology Writer
129 Article
Image for Sam Cooling
Sam Cooling
Crypto & Blockchain Writer
50 Article
Image for Marshall Gunnell
Marshall Gunnell
IT & Cybersecurity Expert
11 Article
Image for Mensholong Lepcha
Mensholong Lepcha
Crypto & Blockchain Writer
94 Article
Image for Arthur Cole
Arthur Cole
Technology Writer
109 Article
Image for Tim Keary
Tim Keary
Technology Specialist
98 Article
Image for Nicole Willing
Nicole Willing
Technology Journalist
94 Article
Image for Dr. Tehseen Zia
Dr. Tehseen Zia
Tenured Associate Professor
67 Article