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The Ultimate Guide to Applying AI in Business

Raj Sabhlok

Raj Sabhlok is the president of ManageEngine and Zoho.com, both divisions of Zoho Corp. Raj has particular interest in IT management software and its power to change the fortunes of a business when implemented effectively. Prior to Zoho, Raj spent nearly 20 years working with some of the world’s most innovative technology companies including Embarcadero Technologies, BMC Software and The Santa Cruz Operation (SCO). In his career, he has held technical, marketing, sales and executive management positions within the enterprise software industry. Raj has a bachelor’s degree in mathematics from the University of California, Santa Cruz and an MBA from Duke University’s Fuqua School of Business. He lives in Silicon Valley with his wife and four boys — and his iPhone.

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Q&A by Raj Sabhlok

What are some of the advantages and disadvantages of embedded analytics? What are some of the advantages and disadvantages of embedded analytics? What are some of the advantages and disadvantages of embedded analytics? What are some of the advantages and disadvantages of embedded analytics?


One of the major advantages of embedded analytics, as the name suggests, is that it's embedded into business applications. This means...

What is a CX platform and how are companies using the analytics from these platforms? What is a CX platform and how are companies using the analytics from these platforms? What is a CX platform and how are companies using the analytics from these platforms? What is a CX platform and how are companies using the analytics from these platforms?


The outlook or perception that a customer builds around a company is influenced by the different channels through which a customer...

How are data management and data analytics related? How are data management and data analytics related? How are data management and data analytics related? How are data management and data analytics related?


Data management and data analytics are two sides of the same coin. We're in the age of self-service analytics, where users from...

What are network management services and how does the use of analytics here contribute to better IT management? What are network management services and how does the use of analytics here contribute to better IT management? What are network management services and how does the use of analytics here contribute to better IT management? What are network management services and how does the use of analytics here contribute to better IT management?


Network management services are the collective set of systems and people that facilitate network administration, maintenance and monitoring...

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