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Business Process

What Does Business Process Mean?

A business process refers to a wide range of structured, often chained, activities or tasks conducted by people or equipment to produce a specific service or product for a particular user or consumer. Business processes are implemented to accomplish a predetermined organizational goal. Business processes occur at all organizational levels; some are visible to customers, while others are not.


The term business process may also refer to the cumulative effects of all steps progressing toward a business goal. This sequence of steps can be most clearly depicted using a flowchart.

A business process is also known as a business method.

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Techopedia Explains Business Process

The three types of business processes are:

  • Management Processes: The processes that govern the operation of a system.
  • Operational Processes: The processes that constitute the core business of the organization and create the primary value stream.
  • Supporting Processes: The processes that support the core processes. Examples include accounting and technical support.

Examples of business processes include:

  • Invoicing
  • Shipping products
  • Receiving orders
  • Updating personnel data
  • Determining marketing and other budgets

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