15 Must-Have SaaS Tools for Every Business in 2024

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In today’s interconnected, hybrid working digitally driven world, every company, from solopreneurs to Fortune 100 corporations, inherently operates as a technology company. It has been 14 years since Marc Andreessen famously said that “software is eating the world.” There’s now a universal dependence on digital tools across every industry.

Whether it’s a financial services firm leveraging software for transaction processing and customer engagement or a manufacturing entity utilizing SaaS software for production and logistics, various SaaS applications have become the backbone that enabled businesses to achieve efficiency, innovation, and competitive advantage.

However, the vast number of options can also present a daunting challenge in selecting the most suitable Software-as-a-Service tools that align with your business’s unique requirements.

This article will help you see beyond the noise to find the best SaaS tools for you and your business. Here, we explore the top project management and CRM tools, as well as financial and accounting software solutions.

Key Takeaways

  • SaaS applications enhance the efficiency, scalability, and remote accessibility of a company’s software infrastructure.
  • SaaS solutions save costs, eliminating the need for significant hardware and software investments.
  • SaaS products cover various business areas, from SaaS reporting and monitoring tools to SaaS BI and analytics tools.
  • SaaS collaboration tools help seamless communication and integration across digital work environments.
  • SaaS management tools enable rapid deployment and scalability to meet evolving business needs.

Advantages of SaaS Tools for Businesses

What is SaaS software?

Saas software refers to a service model allowing users to access applications via the Internet, eliminating the need for installation or maintenance.

The most significant advantages of Software-as-a-Service tools are a combination of cost efficiency, quick deployment, and eliminating the need for substantial upfront investment in hardware, software licenses, and IT maintenance.

A simpler subscription-based model also keeps finance teams happy with its predictable budgeting.

SaaS solutions also offer the advantage of scalability and deployment, allowing businesses to adjust their resources based on needs without the time-consuming process of developing custom software.

Organizations can leverage improved operations, drive innovation, and enhance competitiveness in their sector by selecting SaaS solutions that align with business goals.


Best SaaS CRM Software Solutions

Customer Relationship Management (CRM) tools play a role in helping businesses scale by enhancing performance and facilitating communication with potential or existing customers.

We recently conducted an in-depth analysis comparing the best CRM tools for 2024, and here are some top examples of SaaS CRM tools you might consider for your business.


Salesforce is widely recognized as a leading CRM platform that promises to accelerate business growth by streamlining sales and customer service processes. However, it comes at a price point.

Salesforce Sales Cloud and Service Cloud platforms offer a range of tools that empower businesses to gain a better understanding of their customers.

Salesforce stands out with its customization capabilities and extensive features, making it suitable for the requirements of large enterprises. However, newcomers or small companies with budgets seeking a solution may find it complex and need more accessible options.

Salesforce SaaS CRM Interface
Salesforce SaaS CRM Interface. Source: Salesforce.com


HubSpot CRM is renowned for its user interface and comprehensive suite encompassing marketing, sales, customer service, operations, and content management.

HubSpot also offers a version that scales well, accommodating teams of any size. While it excels in features like emails and call management, businesses reliant on voice communication may consider the absence of phone support as a drawback.


Pipedrive proudly claims to be a CRM designed by salespeople for salespeople emphasizing pipeline and funnel management. Its intuitive design assists users in better tracking deals and projects by leveraging AI tools that even provide suggestions for opportunities.

Although Pipedrive provides reporting and analytics capabilities, advanced users may need help with platform customization options and support choices.

Pipedrives’ pricing structure and range of features make it a strong competitor for startups and businesses that want to improve their sales processes.


ClickUp stands out for its ability to integrate task management, resource management, and enterprise collaboration tools seamlessly. The customizable CRM offered by ClickUp can help teams enhance customer growth and satisfaction while streamlining business workflows.

With ways to track customer relationships, built-in dashboard widgets for measuring impact, and improved team collaboration tools, ClickUp is a choice for businesses seeking a comprehensive and flexible CRM solution.

However, newcomers may feel overwhelmed by the array of features.


Zoho CRM is part of Zoho’s SaaS software suite. It offers a customizable set of features rivaling Salesforce’s integrated experience across the Zoho ecosystem.

With AI-powered analytics, flexible customization options, and integrated gamification features, Zoho CRM caters to businesses of all sizes.

The main drawback is that certain advanced features are only available in priced tiers. When considering the costs and steep learning curve associated with these features, smaller businesses might need help to enter the platform.

How to Choose a SaaS CRM Tool?

The options available for business leaders are almost endless: from Salesforce enterprise-level solutions to HubSpot’s user interface for beginners to Pipedrive, focusing on sales processes, ClickUp’s comprehensive all-in-one platform, and Zoho’s seamless integration within its ecosystem.

There is something suitable for every type of business and budget.

When choosing the CRM tool, it all boils down to your needs, size, and budget. These top CRM SaaS solutions have their strengths, but teams must refrain from paying for expensive features they won’t use.

Top SaaS Project Management Tools

SaaS project management tools contain the secret sauce that helps project managers streamline workflows, foster collaboration, and ensure projects are delivered on time and within budget. These SaaS collaboration tools provide a platform that covers aspects of a project from initial planning to final delivery.

SaaS project management applications offer the flexibility of access from anywhere, enabling teams to collaborate in time regardless of their physical location. Their adaptability, scalability, and ability to integrate with other corporate software make them valuable assets for businesses striving to maintain agility and competitiveness.


Asana helps project teams organize tasks, track progress, and better communicate. But this SaaS tool can also improve productivity by integrating with other third-party apps to unlock real-time collaboration.

Although Asana is known for its user interface and versatility, new users may initially find its advanced features overwhelming.

Additionally, as the team size grows and requires capabilities, the cost of using Asana can become significant.

Asana interface.
Caption: Asana interface. Source: Asana.com


On the other hand, the Basecamp SaaS solution focuses on simplifying project management by emphasizing team collaboration.

This SaaS management tool provides a space for discussions, file sharing, and task management. Notable features include to-do lists, message boards, and centralized scheduling.

The strength of Basecamp lies in its simplicity and effectiveness in promoting communication among team members.

However, larger companies seeking project management functionalities might find Basecamp’s features somewhat limiting.


Monday.com is highly regarded for its ability to create workspaces tailored to suit workflows.

It has an appealing interface and powerful automation capabilities that help teams reduce work and boost productivity.

Despite Monday.com’s versatility and user-friendliness, the cost can escalate quickly when used by large teams. Moreover, some users may face a learning curve when exploring its features and integrations.


Wrike offers a SaaS project management solution with task management capabilities, collaboration tools, and project tracking features. The versatility of this tool makes it suitable for a range of projects and industries.

Wrike offers features, including reports and customizable workflows, to support effective project execution. However, some users may need help with the complexity of the platform.

The pricing structure might be restrictive for larger teams looking for functionalities.


Jira is specifically designed for project management. It supports methodologies like Scrum and Kanban. This web-based tool excels in tracking issues, planning projects, and providing insights through analytics.

Jira seamlessly integrates with other corporate tools, making it highly useful in complex project environments.

While Jira is well known as a solution for software development and Agile projects, its features and customization options could overwhelm smaller teams or those with more straightforward project management needs.

How to Choose SaaS Project Management Software?

Organizations should consider their requirements, team size, and project complexity when selecting a SaaS project management tool.

Tools like Asana and Monday.com offer flexibility and user-friendliness, making them suitable for various projects. Platforms like Jira cater to needs such as Agile software development.

By evaluating each tool’s features, strengths, and limitations, businesses can choose the appropriate solution to effectively enhance their project management processes while achieving their operational objectives.

Top SaaS Financial Tools

When comparing financial and accounting tools, SaaS solutions can provide increased business value. With lower upfront costs, automatic updates, remote accessibility, and enhanced security measures, it’s a one-horse race to the winning post.

Here are some of the best SaaS tools that improve efficiency and enhance decision-making capabilities in your finance team.


With a user-friendly interface, FreshBooks simplifies invoicing and everyday accounting tasks

The convenient expense tracking feature allows users to upload and import receipt photos directly from bank accounts. This eliminates manual data entry, which users highly appreciate while streamlining expense management for finance teams.

However, it’s worth noting that integrating other corporate software with FreshBooks may incur fees.

FreshBooks accounting and bookkeeping features.
FreshBooks accounting and bookkeeping features. Source: Freshbooks.com

Oracle NetSuite

Targeted at enterprises with financial management needs, Oracle NetSuite offers comprehensive financial and accounting solutions. NetSuite automates a range of tasks, including transaction recording and financial reporting. It also provides tools for managing cash flow.

One standout feature of NetSuite is its ability to handle fixed asset management, making it an ideal choice for industries like real estate and construction. Additionally, the platform offers support for payment options and processing solutions, enhancing its usefulness. However, some users may find the user interface slightly outdated.

Zoho Books

Zoho Books is another SaaS accounting solution that excels in inventory management, making it particularly suitable for retailers. It allows for the generation of invoices from quotes and offers customizable payment reminders. Zoho Books also efficiently handles returns and refunds.

This platform supports advanced inventory management features such as automated purchase orders and real-time inventory tracking.

Moreover, it can generate over 50 business reports. It includes built-in time tracking for payroll purposes, which adds to its appeal for businesses.


Xero is specifically tailored to meet the needs of entrepreneurs and small businesses by offering simplicity and ease of use.

Its features streamline financial management tasks, like expense tracking through mobile receipt uploads, automated bank transaction entries, and versatile payment options.

Furthermore, Xero facilitates payroll management and bank reconciliation processes, making it a comprehensive solution designed with business owners in mind.


Sage specializes in meeting the accounting requirements of businesses by offering features that automate and simplify tasks. Its AutoEntry feature saves time by scanning and remembering transaction details while allowing users to customize templates and choose from payment options for prompt payments.

Sage’s automated payroll system accurately calculates deductions, taxes, and PTO (Paid Time Off) for business owners, lightening their workload.

However, some users may need help with setting up the system. It’s worth mentioning that AutoEntry requires credits.

How to Сhoose a SaaS Financial Tool?

There are many factors to consider before deciding on a financial SaaS solution. The best choice for your business will depend on its size, industry, and financial management requirements.

But all of the SaaS tools in this guide offer features that promise to simplify processes, boost productivity, and facilitate better decision-making.

The Bottom Line

SaaS solutions have revolutionized the SMB landscape. It has also leveled the playing field by offering scalable solutions to all through a flexible subscription model.

As enterprises of all sizes embrace agile, efficient, and scalable business models, SaaS applications have become the critical backbone that enables businesses to streamline their processes and innovate to maintain a competitive advantage in their respective industries.


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Neil C. Hughes
Senior Technology Writer
Neil C. Hughes
Senior Technology Writer

Neil is a freelance tech journalist with 20 years of experience in IT. He’s the host of the popular Tech Talks Daily Podcast, picking up a LinkedIn Top Voice for his influential insights in tech. Apart from Techopedia, his work can be found on INC, TNW, TechHQ, and Cybernews. Neil's favorite things in life range from wandering the tech conference show floors from Arizona to Armenia to enjoying a 5-day digital detox at Glastonbury Festival and supporting Derby County.  He believes technology works best when it brings people together.