Predictive dialers are outbound call processing systems that are designed to maintain high levels of activity and provide cost efficiency in contact centers. These dialers are capable of calling a list of telephone numbers automatically, screening unnecessary calls such as answering machines and busy signals, and connecting waiting representatives...
Communication media refers to the means of delivering and receiving data or information. In telecommunication, these means are transmission and storage tools or channels for data storage and transmission.
The term is also commonly used in place of mass media or news media.
Different media are employed for transmitting data from one computer terminal to the central computer or to other computer systems inside some kind of network.
The most commonly used data communication media include:
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