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In an IT context, collaboration is a situation in which multiple parties converge toward a common goal. The term can be applied to a technology that allows individuals or groups to work together. This covers a broad spectrum of technologies, including social and interactive media and other social platforms.
In IT, the term may be used in ways that fit the definition of using technology to achieve a specified goal. Some refer to collaboration as a recursive process, where multiple steps produce incremental progress. Others refer to specific features of most collaboration software, like chat or instant messaging (IM) features/presentation and file sharing.
In general, the term collaboration is used in IT to talk about the evolution of group work resources over various types of network structures. These tools help drive more efficient business practices and enhance global communications in the modern world.